Note fondée sur 200 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur
hôtel au gout du jour, moderne
Publié le 25 avr. 2017 sur Expediale seul bémol: payer la navette de l'hôtel 60 US (aller-retour) pour allez à San Pedro
c'est la 1er fois que je vois ça !!!!
par un voyageur
Publié le 27 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Mayra Verano - Guest Experience Manager , Gestion de l’hôtel
Thank you for our score!! We will be more than happy to receive you again
par un voyageur
Fantastic family trip
Publié le 24 juin 2024 sur HotelsFantastic stay. Beautiful boutique hotel with excellent service. Very clean and spacious condo. We really enjoyed the pool, restaurant and bar had great service. We particularly appreciated Nigel and Cesar.
Front desk was helpful and responsive to needs we had during the trip.
Concierge service was excellent about booking activities and even rebooking couple of things when our travel was delayed.
Commentaires de Gestion de l’hôtel
26 juin 2024 par Mayra Alejandra Verano - Guest experience manager , Gestion de l’hôtel
Dear Guest. Of course the most important thing for us to hear is such high praise of our service. I couldn’t be happier to know that our team continue to create such memorable experiences for our guests. I have passed your review on and everyone was absolutely delighted to hear themselves created such a great impression!We are more tha pleased to receive this feedback and we will be deligthed to receive toy agan in a near future. Best regards.
par un voyageur
Publié le 24 juin 2024 sur Expedia
Pros: large long pool. I was able to do laps in the morning and evenings.
The rooms are spacious and cleaned daily with fresh towels.
The hotel provides free kayaks, paddle boards.
O restaurant had delicious food.
Staff was always helpful and friendly!
They have a spa and I had a deep tissue massage: amazing
Spa gel pedicure was well done and good experience.
Witnessed weddings on the two weekends we were there. They had a great DJ, setup was pretty , with the large white tents, outdoor bar and buffet style setting.
Cons: “O restaurant” food was delicious but expensive . And so we explored nearby restaurants which had delicious food as well.
The pictures of their beach water showed blue beach water. In reality, it was a wide expanse of sea grass in beach floor rendering a brown water hue. At the end of the dock, where there’s a swimming area that is roped off, the water is light green/ blue clear as the bottom is sand.
In fairness, all hotels north of San Pedro has sea grass not sand for their beach water. This is different from the seaweed that washes to the shore. In fact, only Las Terrazas was the only hotel I saw( cause I walked 2 miles going south from their property, along the beach) that cleaned up their beachfront and removed all the sea grass.
Overall, I would recommend this hotel. It is 20 minutes to San Pedro to enjoy restaurants along the way( tipsy lobster , truck stop, Aji, Rumhouse, Coco cabana, Capricorn). And 20 min to Secret beach: via golf cart.
Commentaires de Gestion de l’hôtel
26 juin 2024 par Mayra Verano - Guest experience Manager , Gestion de l’hôtel
Dear FayeMany sincere thanks for your taking the time to leave us such a kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,
par un voyageur
Publié le 24 juin 2024 sur Expedia
Beautiful property!
Commentaires de Gestion de l’hôtel
26 juin 2024 par Mayra Verano - Guest Experience Manager , Gestion de l’hôtel
Dear Jane we are more than happy to receive your kind comment, thanks for taking the time to leave us this review, We will be more than pleased to receive you again in our property Best Regards
par un voyageur
Publié le 24 juin 2024 sur Expedia
The property has up to date rooms, the staff was very welcoming, but it rained several days which definitely impact our experience. Once the rain cleared we had an excellent time. Would definitely stay at this resort in the future.
Commentaires de Gestion de l’hôtel
26 juin 2024 par Mayra Verano - Guest Experience Manager , Gestion de l’hôtel
Dear Candas Thanks for taking the time to leave your comments.I am sorry to hear that the weather conditions were not the bestduring your stay, but we are glad to hear our staff made the best for you to feel welcoming.We wil more than happy to receive you again in a near future. Best regards
par un voyageur
Publié le 11 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Mayra Verano - Guest experience Manager , Gestion de l’hôtel
Thank you for our score!! We will be more than happy to receive you again
par un voyageur
Publié le 10 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2024 par Mayra Verano - Guest Experience Manager , Gestion de l’hôtel
Dear Colling, Thanks for your feedback !
par un voyageur
Publié le 4 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juin 2024 par Mayra Verano - Guest Experience Manager , Gestion de l’hôtel
Dear Leanne. Thanks foy your great score!! we will be more than happy to receive you again in a near future
par un voyageur
Publié le 3 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2024 par Mayra Verano - Guest Experience Manager , Gestion de l’hôtel
Dear Kahill Thanks foy your great score!! we will be more than happy to receive you again in a near future
