Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great location, clean and quiet!
Publié le 11 avr. 2024 sur HomeAwayNice property and location. It had everything we needed. Suggest hooks for towels and wet bathing suits etc...as well as holder for shampoo and soap in back bathroom. Mattresses could be a little better as well. Regardless, we will be back :-)
par un voyageur
Beautiful view.
Publié le 4 avr. 2024 sur HomeAwayA great time was had by all. Thank you.
par un voyageur
The unit was not maintained very well.
Publié le 5 févr. 2024 sur HomeAwayThe unit was not maintained very well. Most metal items had rust on them (Lamps/fridge/ tables etc) There were no door stops in place so when doors were opened door knobs punched holes in the drywall. Ceiling above shower in bathroom had a hole in it. There was dust on top of refrigerator & other areas
Nothing that made the place unlivable but just not very well maintained
Commentaires de Gestion de l’hôtel
9 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for being our guest and for sharing your feedback. As this is a beachfront home, salty air flows through the unit, and items can rust quickly. We apologize if this distracted from your experience and we regret any cleanliness details that were missed. Our local manager assured us that they have asked the homeowner to place door stoppers and that the ceiling in the bathroom has been repaired. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.
par un voyageur
Unfortunate situation turned worse by VRBO customer service
Publié le 25 oct. 2022 sur HomeAwayDuring my stay, the air conditioning in the front master bedrooms AC went out. Tried getting the room cooled by opening then front sliding door and by turning the AC on in the living room as an alternate figuring that one way or another we could get the room cool. Nothing worked. Host became non-responsive in the evening and did not send out anyone the day it was reported. No AC was running upon arrival and the whole apartment was hot. Host apologized and sent maintenance and AC repair people the next day but could not get it fixed. They did bring a fan that I made a request for which helped, When reaching out to VRBO customer service on the initial day, the representative acted as if I had spoke to him prior to my call and had a poor attitude. When asking to speak to a supervisor he said he could request a call back in the next 24 hours or we could start the conversation over. He then said after reviewing the photos I provided that we would have to change to a hotel at 11:30 at night and transferred me to what was supposedly the emergency booking service but no one answered and I got disconnected.
The location is great for privacy and had the AC worked the stay would have been great. I appreciate the property groups attempt to make right by crediting me $24.90 but honestly an uncomfortable night of tossing and turning due to feeling, hot, sweaty, and gross isn’t worth it.
Commentaires de Gestion de l’hôtel
8 janv. 2024 par VrboOwner, Gestion de l’hôtel
Hello, thank you for the review of your stay. We apologize that the AC went out during your stay and that you were unable to sleep comfortably. The AC has been serviced and repaired so that future stays will be comfortable. We look forward to hosting you for a great stay in the future. Thank you!
par un voyageur de Indianapolis, Indiana, USA
Staying on Ambergris Caye
Publié le 16 juin 2022 sur HomeAwayThe property was exactly as advertised and very comfortable. The best part of the experience was Ana the online concierge. She was so helpful with answering every question I had very promptly from the time we arrived at the airport. She arranged our snorkeling tours and suggested restaurants and all at no charge to us. The most disappointing part was the Caye itself and the area around the condo. The latter was a mosquito infested swamp. We were unable to snorkel from the pier or even swim because of the sea grass. Activities were very limited since we do not enjoy hanging out at bars all day. I would not go back.
Commentaires de Gestion de l’hôtel
8 janv. 2024 par VrboOwner, Gestion de l’hôtel
Hi, thank you for your feedback. We are glad the concierge took the time to attend to your needs. We are sorry you did not enjoy the area. We hope we can host you in the future. Thank you.
par un voyageur de Seattle, WA
Beautiful
Publié le 12 janv. 2022 sur HomeAwayWe loved our time on the island, and this condo was clean, comfortable, and had a gorgeous view. We were so enamored, we began thinking about when we could return and how long we could stay next time.
Some details: Pros: The view. It’s just paradise, sand and palm trees and the turquoise water as far as the eye can see. The pool: comfortable temperature, just a couple feet in front of the building, right on the beach, lovely. The dock and gazebo on the end of the dock: so charming and pretty, lit at night. There are kayaks available, and the water in front of the condo was calm and shallow. Plenty of parking for our golf cart. The apartment was clean and well furnished. They provided bedding, towels, soap, detergent, washer/dryer right in the condo, pots, pans, plates, bowls, cups, utensils, and a 5 gallon container of drinking water. We cooked for ourselves several times during our stay. We had several tv channels and internet access (although the internet was a little spotty at times). The AC worked very well and was very appreciated at certain times of the day. We absolutely loved sitting on the balcony, reading books, eating lunch, looking out at the water, and watching frigatebirds, kiskadees, pelicans, flycatchers, and more - so many beautiful birds! We had plenty of space (2 bedrooms and 2 bathrooms, a kitchen/open living area) - more than enough for the two of us staying here. It was quiet, felt very safe, and the other occupants of the 12 unit building were friendly and pleasant.
Cons: We didn’t mind this, but you might want to be aware that getting in and out of town takes a while - about a half hour by golf cart, along a very bumpy road. We were also a bit surprised at the amount of litter on the island, including in the lot bordering our building to the north. The beach in front of the condo is raked and cleaned daily, so our spot was lovely. But just be aware that the island is not pristine. And finally, if you were hoping to swim in the ocean in front of the condo, you might want to reconsider - there’s quite a lot of sargassum and sea grass. We really enjoyed snorkeling out at Hol Chan and Mexico rocks, but didn’t swim in the ocean in front of our condo.
par un voyageur
A quite slice of Beauty
Publié le 14 avr. 2020 sur HomeAwayProperty was very nice. Our unit has definitely been remodeled. We were very happy with the unit. The balcony was perfect! Great views. Quiet location away from the town. The unit could use more kitchen items (baking pans, glasses, cooking pans). A grill for use by all would make this ideal. There are a couple there, but they are for certain units. You can ask to use. Loved the beach/pier/pool. Internet is glitchy at times so just ask them to reset it. Once that was done it worked fine. Would definitely stay here again.
Commentaires de Gestion de l’hôtel
13 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for providing us with your feedback, Heather. We appreciate you helping us improve for our future guests. We look forward to hosting you again soon.
par un voyageur de Spruce Grove
Great getaway on Ambergris Caye
Publié le 19 déc. 2019 sur HomeAwayNice modern two bed, two bath condo in a quiet area of Ambergris Caye. Good size living room, full kitchen & large balcony viewing the beach and waterfront.