Note fondée sur 71 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par nathalie de Montpellier
Calme et sérénité
Publié le 23 déc. 2015 sur HotelsL'organisation est parfaite: dès l'aéroport, vous prendrez un taxi qui est réglé par l'hôtel (idem pour le retour).
Idéalement situé, à 5mn de l'aéroport, l'endroit est ravissant. Mise à disposition de vélos pour se déplacer dans le village. Gentillesse du personnel. Barman adorable et cocktails délicieux. Toutes les activités proposées sont parfaitement organisées et vraiment très chouettes: snorkeling sur la barrière de corail, coucher de soleil sur un catamaran. Le spa qui jouxte l'hôtel (soins réservés en passant directement par l'accueil) est un endroit magique.
Pas de restaurant sur place, mais toutes les adresses indiquées lors de notre arrivée se sont avérée excellentes.
Très bonne boulangerie juste à côté + épicerie très bien achalandée, ce qui nous a permis de prendre tous nos petit-déjeuners sur notre terrasse. La cuisine est parfaitement équipée: frigo, grille pain, blender, fours, cafetière...
Séjour parfait.
par un voyageur
Publié le 28 août 2024 sur Expedia
The staff were welcoming and it was a hidden paradise. The accommodations were incredible. We had a two floor suite and it was so clean and comfortable. The staff helped to ensure that we were comfortable and acclimated to the area and how to get around. Plenty of places to eat and venture to. We also did a glass bottom boat ride that was arranged by the resort staff and the boat picked us up at the end of the dock. Incredible!!! We will definitely go back again.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Michelle, Gestion de l’hôtel
We truly appreciate that you took the time to write this great review and are so happy that you enjoyed your stay with us at Xanadu. We look forward to seeing you all again soon.
par un voyageur
Publié le 2 août 2024 sur Expedia
This lovely resort was a dream come true. The grounds were immaculate, the staff was lovely, and the location quiet and safe. We stayed for almost a week with our 7 year old. We had a unit with two bedrooms and a kitchen. We walked to the grocery and bakery, and several close restaurants. There are diving shops in walking distance as well. For a few days we rented a golf cart, and explored Secret Beach and a few other spots in town. We had a private boat tour where our son was able to snorkel, fish, and look for manatees. Thank you for such a memorable vacation!
Commentaires de Gestion de l’hôtel
5 août 2024 par Michelle, Gestion de l’hôtel
We truly appreciate that you took the time to write this great review and are so happy that you enjoyed your stay at Xanadu. Sounds like you took advantage of some of the fun activities available here on the island especially snorkeling which we hope will be a great memory for your son. We hope to see you again soon.
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Amazing!!! I almost don’t want to write this so people won’t catch on to my secret spot (haha) When you first get there you are offered a complementary drank which was amazing. The pick up and drop off service they offer is a major plus and helps take away some of your worry. The accommodations were great ac was very cold and I slept like a baby in the comfortable bed that I wanted to bring back to the states with me :) Everyone is very friendly and the staff is top notch and always willing to help with any questions you may have. We loved the pool and took a snorkeling trip and the captain picked us up right at the dock. The landscaping at this place was truly beautiful iguanas and lizards roam free and just so peaceful even though it’s very close to town but definitely doesn’t feel like it. We can’t wait to return.
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Michelle, Gestion de l’hôtel
Thank you so much Amy for taking the time to write this great review. We are so happy that you enjoyed your stay with us and truly look forward to seeing you all at Xanadu once again.
par un voyageur
Publié le 16 juin 2024 sur Expedia
Amazing property but more importantly an amazing staff that goes out of their way to make sure you have a perfect vacation. I can’t speak highly enough about the crew that works at Xanadu. From travel arrangements to excursions to local recommendations they consistently exceeded my expectations
Commentaires de Gestion de l’hôtel
22 juin 2024 par Michelle, Gestion de l’hôtel
We truly thank you for your kind review and we are so happy that you enjoyed your stay with us at Xanadu. We do hope that you will return to visit us once again soon.
par un voyageur
Publié le 2 juin 2024 sur Expedia
We had never been to Belize before and were so impressed by the staff at Xanadu. They were communicative with answering all my many questions ensuring a great stay! We will be back!
Commentaires de Gestion de l’hôtel
2 juin 2024 par Michelle, Gestion de l’hôtel
We are so happy to hear that you enjoyed your stay and will look forward to seeing you all again soon. We would love to welcome you back to Belize and Xanadu Island Resort.
par un voyageur
Publié le 12 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 mai 2024 par Michelle, Gestion de l’hôtel
Thank you so much for your kind review. There is nothing we value more than when our guests are happy and have enjoyed their stay - we do hope you are able to return to visit us again soon.
par un voyageur
Publié le 5 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mai 2024 par Michelle, Gestion de l’hôtel
We do so appreciate your taking the time to post this great review and are so happy that you enjoyed your stay with us at Xanadu. Thank you for coming to visit us and we look forward to seeing you again soon.
par un voyageur
Publié le 22 avr. 2024 sur Expedia
We very much enjoyed our stay at Xanadu Island resort. The hotel is hidden in a lush setting. The bedrooms are comfortable although they are not as roomy as they look on the pictures.
The staff is very friendly, helpful and knowledgeable. There are golf carts for rent and bikes are complimentary, as well as kayaks. The pool is very pleasant and quiet. The only downside is the company used by the hotel for snorkeling, Lil'Alfonso. The guide is rude, arrogant and obnoxious. He makes you feel miserable when you share an opinion he doesn't agree with, and he doesn't respect the marine life. He dived and disturbed a stingray resting on the sand just to show off. His behaviour was despicable.
We still enjoyed our tour because the place is just unbelievable.
I would definitely go back to Xanadu Island Resort!
Commentaires de Gestion de l’hôtel
6 mai 2024 par Michelle, Gestion de l’hôtel
Thank you so much for your kind review - it was a pleasure to have you stay with us and we hope to have you visit us again soon. I am so sorry to read your comments about the snorkeling trip - we take all feedback seriously and do our best to improve in any area where we have not pleased our guests. We will share this information with Lil Alfonso as well. Warm regards to you both.
par un voyageur
Publié le 23 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 mars 2024 par Peter, Gestion de l’hôtel
Thank you for taking the time to post this great review. We are so happy that you enjoyed your stay at Xanadu and hope to see you all again soon.
