Note fondée sur 59 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Séjour en Toscane
Publié le 16 août 2021 sur HotelsHotel de grande qualité mais un peu impersonnel
Le repas du soir n'est pas à la hauteur d'un tel établissement et très peu de plats végétariens prévus
par un voyageur
Ótima opção.
Publié le 8 oct. 2024 sur HotelsTrata-se de um hotelzão, moderno e confortável, há poucos metros do centro de Bagno Vignoni. O café da manhã é fantástico, assim como as piscinas de águas termais. Staff muito agradável. O quarto é silencioso, cama boa e banheiro bom. Os únicos pontos negativos se referem à falta de luminosidade do quarto e uma janela no banheiro, que fica para dentro do quarto, o iluminando durante a noite se vc usar o toalete - atrapalhando o sono do acompanhante.
par un voyageur
Publié le 7 août 2024 sur Hotels
par un voyageur
Publié le 1 août 2024 sur Expedia
Adler was truly and amazing experience from start to finish. Before we arrived the staff was incredibly helpful and responsive. They helped us book transfers from Rome and to Florence as well as a great wine tour referral. The property is incredible. The website and pictures do not do it justice. The ability to walk within 5 mins to a the most quaint Tuscan village with multiple restaurants to choose from was and added bonus. Views are the picture perfect Tuscan vacation! Would recommend to anyone and would definitely go back!
par un voyageur
Publié le 5 juill. 2024 sur Expedia
They overcharged for everything and did not offer my platinum perks
par un voyageur
Publié le 30 juin 2024 sur Hotels
par un voyageur
Publié le 17 juin 2024 sur Expedia
Adler Spa Thermae falsely advertises on its website and third party booking platforms that the rooms have air conditioning. Instead, the rooms are heated and cooled using irradiation panels in the floor and ceiling which were limited to increasing or decreasing the temperature by 3 degrees celsius from a 23 degree celsius starting point. It is an interesting concept, but the room did not cool quickly and I was too hot when going to bed. Luckily, the front desk provided a portable A/C unit, but it required us to keep our ground floor slider door open all night for the hose and vent to go outside. If I would have known that the rooms did not have air conditioning, I would have booked somewhere else as this is a mandatory requirement for me.
The spa does not have very good customer service. They sent an e-mail to me prior to my stay to ask if I wanted a personal consultation before my visit to go over the spa menu. I responded asking for one, but they never e-mailed or called me back. They encourage you to book spa treatments in advance, but then they have a an inflexible cancellation policy. One one of our days we decided in the morning around 10am that we didn't need our 5pm massages anymore, but they wouldn't allow us to cancel them and ended up charging the full amount to our room despite us not receiving any massage services.
par un voyageur
Publié le 27 avr. 2024 sur Hotels
par un voyageur
Publié le 22 avr. 2024 sur Hotels
par un voyageur
Publié le 8 avr. 2024 sur Hotels
