Ratings based on 930 Guest Reviews
Hear it directly from our travellers
3.2 Room cleanliness
3.3 Service & staff
3.1 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Bend
Posted Aug. 29, 2024 on Expedia
It was suitable
by A traveller
Posted Aug. 25, 2024 on Expedia
Nothing fancy, bed, bath and kitchenette.
Comment from Hotel Management
Aug. 27, 2024 by Hotel Management, Hotel Management
Dear Harinath, Thank you for your feedback. We're glad you found the bed, bath, and kitchenette to your satisfaction. At Extended Stay America, we aim to provide a comfortable and convenient stay, focusing on the essentials. We look forward to welcoming you again in the future.Sincerely,Hotel Management
by A traveller
Posted Aug. 24, 2024 on Hotels
The estate is great, but there’s no complementary shampoo
by A traveller
Posted Aug. 19, 2024 on Expedia
The manager Sonia was unprofessional and rude. The room smelled, had damage in several places, stains on the carpet, outlet coming out of the walls. Pics available upon request. The pull out couch bed had blood stains all over it, it was disgusting. The first night when I complained to Sonia her only solution was she could check us out so we could go find somewhere else to stay. Our entire soccer team booked here and were beyond disappointed. The rooms looked nothing like advertised. We travel A LOT for soccer and will never stay at this chain again.
Comment from Hotel Management
Aug. 27, 2024 by Hotel Management, Hotel Management
Dear Elicia, Thank you for your feedback. We regret to hear about your experience and the issues you encountered. We take concerns about room conditions and staff interactions seriously and will address these with the appropriate team members to improve our service. Your comments help us enhance our standards, and we hope for the chance to offer a better experience in the future.Sincerely,Hotel Management
by A traveller
Posted Aug. 13, 2024 on Hotels
by A traveller
Posted Aug. 12, 2024 on Hotels
by A traveller
Posted Aug. 10, 2024 on Expedia
by A traveller from Mercer Island
Posted Aug. 8, 2024 on Expedia
Property felt safe compared to the one I stayed in Fort Lauderdale.
Comment from Hotel Management
Aug. 9, 2024 by Hotel Management, Hotel Management
Dear Satish, We're delighted to hear you felt secure during your stay at Extended Stay America. Our priority is to provide a comfortable and welcoming environment. We hope your experience here leaves you with positive memories. We look forward to hosting you again!Sincerely,Hotel Management
by A traveller
Posted Aug. 2, 2024 on Expedia
by A traveller
Posted Jul. 31, 2024 on Expedia
Great everytime I stay
