Note fondée sur 934 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
90 % des clients le recommandent
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 27 nov. 2024
I like the design of the shower heads
Commentaires de Gestion de l’hôtel
9 déc. 2024 par Property Management , Gestion de l’hôtel
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.
5 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Aaron R., Director of Rooms, Gestion de l’hôtel
Hello Maria,Thank you so much for taking the time to leave us a 5 out of 5 rating! I'm happy to hear that you enjoyed your stay and look forward to welcoming you back again soon.
5 sur 5
par un voyageur

Publié le 21 sept. 2024 sur Expedia
Nice. Clean. Close to dining and shopping. Would absolutely stay here again.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Aaron R., Director of Rooms, Gestion de l’hôtel
Thank you Steph for taking the time to share your experience with us. I'm happy to hear that you would stay with us again. Thank you for the 5 out of 5 rating and I hope to welcome you back again soon.
5 sur 5
par un voyageur de Fremont

Publié le 14 sept. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Aaron R., Director of Rooms, Gestion de l’hôtel
Dear Laura,Thank you for taking the time to share your experience with us. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back in the future.
5 sur 5
par un voyageur

Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Aaron R., Director of Rooms, Gestion de l’hôtel
Dear Rene,Thank you for rating your stay a 5 out of 5. It was our pleasure to host you and we look forward to welcoming you back again soon.
5 sur 5
par un voyageur

Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Aaron R., Director of Rooms, Gestion de l’hôtel
Dear Angel,Thank you for taking the time to give us a 5 out of 5 rating. We appreciate you choosing to stay with us and we look forward to welcoming you back soon.
3 sur 5
par un voyageur

Publié le 3 sept. 2024 sur Expedia
Convenient location for the event I was attending. Rooms were spacious and clean. Good amenities. Pool is small. Restaurant has decent menu but very very slow service when the hotel is busy. Lots of other good dining options within walking distance of the hotel. In room phones were not working. Coffee maker in room didn’t work.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Aaron R., Director of Rooms, Gestion de l’hôtel
Dear Michelle,Thank you for taking the time to share your experience with us. I'm happy to hear that you enjoyed our renovated rooms and thank you for your positive feedback regarding cleanliness and our amenities. Also, thank you for providing feedback regarding your food and beverage experience. We are currently working on updating our menu and revamping our service offering. We look forward to welcoming you again.
3 sur 5
par un voyageur

Publié le 2 sept. 2024 sur Expedia
Toilet was filthy. The rim of the toilet (under the seat) was covered in dried urine. It must have been neglected for months to look like that. Otherwise very nice and comfy.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Aaron R., Director of Rooms, Gestion de l’hôtel
Dear Karim,I'm sorry to hear that your room was dirty upon arrival. I can assure you that what you experienced is not the standard of service we strive to provide and we have shared this information with our Housekeeping staff to prevent it from happening in the future. We hope you will give us the opportunity to serve you again in the future. Thank you
5 sur 5
par un voyageur

Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Aaron R., Director of Rooms, Gestion de l’hôtel
Dear Cesar,Thank you for taking the time to provide us with a 5 out of 5 rating. It was our pleasure to host you and we look forward to welcoming you again in the future.
5 sur 5
par un voyageur

Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Aaron R., Director of Rooms, Gestion de l’hôtel
Dear Lucy,Thank you for taking the time to provide us with your feedback and a 10 out of 10 rating. It was our pleasure to serve you and we hope to welcome you back again in the future.