Ratings based on 413 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 23, 2024 on Hotels
Comment from Hotel Management
Aug. 26, 2024 by Yury Chinchilla, Hotel Management
Hi Niel!thank you for the rate for our hotel.
by A traveller
Posted Aug. 23, 2024 on Hotels
Great retreat for the family. The hotel in general is in excellent conditions. Friendly staff. The food is also good.
Comment from Hotel Management
Aug. 24, 2024 by Yury Chinchilla, Hotel Management
It is gratifying to hear that you found the hotel to be in excellent condition and appreciated the friendliness of our staff. We take great pride in maintaining high standards for our facilities and service, and your kind words reaffirm our commitment to guest satisfaction. Additionally, we are pleased that you enjoyed the food offerings during your stay.Your feedback is invaluable to us, and we look forward to welcoming you and your family back for another wonderful experience in the future.Warm regards
by A traveller
Posted Aug. 20, 2024 on Expedia
Great hotel
Comment from Hotel Management
Aug. 26, 2024 by Yury Chinchilla, Hotel Management
Hi Zuhura!thank you for your comment, we always work to improve our service, we hope to see you again.
by A traveller
Posted Aug. 13, 2024 on Expedia
Great location. Good breakfast. And staff are all friendly
Comment from Hotel Management
Aug. 17, 2024 by Yury Chinchilla, Hotel Management
Hi Abraham!thank you for your comment that helps to keep up the good job! We are glad our staff was friendly we always give the best for our guests. We hope to see you again!
by A traveller
Wonderful oasis
Posted Aug. 13, 2024 on HotelsAbsolutely amazing property. Grounds are clean and lush with local foliage. Service and food was excellent. Loved this place!
Comment from Hotel Management
Sep. 4, 2024 by Yury Chinchilla, Hotel Management
Thank you for sharing your positive experience at our property. We take great pride in maintaining clean grounds that showcase the beauty of local foliage. It is also heartening to hear that you found our service and food exemplary. Your enthusiasm and satisfaction are greatly appreciated, and we hope to welcome you back soon for another wonderful stay.
by A traveller from Omaha
Posted Aug. 10, 2024 on Expedia
Staff was really friendly & attentive. Breakfast was really good & facilities were very well kept.
Comment from Hotel Management
Aug. 13, 2024 by Yury Chinchilla, Hotel Management
Hi Rafael!We appreciate all your comments about our staff we are working hard to get them always attentive and give the best service experience. We are glad that you have enjoyed our facilities and food. We hope to see you again.
by A traveller
Posted Aug. 8, 2024 on Expedia
Best spot in El Tunco resort style
Comment from Hotel Management
Aug. 8, 2024 by Mario Guillen, Hotel Management
Gracias por preferir Hotel Boca Olas Exclusive Resort.Nos alegra que se la pasaron super bien.Esperamos tenerlos con nosotros nuevamente.Saludos Cordiales.Mario
by A traveller
Posted Aug. 4, 2024 on Expedia
Good
Comment from Hotel Management
Aug. 8, 2024 by Mario Guillen, Hotel Management
Gracias por preferir Hotel Boca Olas Exclusive Resort.Nos alegra que se la pasaron super bien.Esperamos tenerlos con nosotros nuevamente.Saludos Cordiales.Mario Guillen
by A traveller
Posted Jul. 31, 2024 on Expedia
the staff were the best
Comment from Hotel Management
Aug. 1, 2024 by Elmer, Hotel Management
Hello Eric, thank you for your comment. We are delighted to have received you and you liked our service. We hope to see you again.
by A traveller
Posted Jul. 30, 2024 on Expedia
I really feel like I was scammed at this place I had a reservation for a family of four and when I got there they were asking for extra charge of 50 dollars for my 13 year old son. The facility is beautiful but this killed the good vives of this property. I would think about it twice before staying there again, I like transparency and I felt like this was not cool at all.!!!!
Besides that the food here was amazing and staff at the restaurant was great as well as the door bell guy!!!
Comment from Hotel Management
Aug. 1, 2024 by Yury Chinchilla, Hotel Management
Thank you for sharing your experience with us. It's unfortunate to hear about the unexpected charge for your son, as we understand how important transparency is when it comes to family vacations. While it's great to know that you enjoyed the beautiful facilities and had a positive dining experience, we take your feedback seriously and will look into ways to improve communication regarding our pricing policies.
