Note fondée sur 591 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 sept. 2024 sur Hotels
par un voyageur
Publié le 5 mars 2023 sur Expedia
El hotel es relativamente pequeño lo que hace que se sienta intimo y en paz. El restaurante es bueno. Lo mejor son las picinas y la vista al mar!
A mejorar: el camino que lleva a el hotel.
Commentaires de Gestion de l’hôtel
12 mars 2023 par Hotel Los Farallones, Gestion de l’hôtel
Gracias por preferirnos. Ha sido un placer poder atenderle. Le esperamos pronto.
par un voyageur
Publié le 14 sept. 2022 sur Expedia
La propriété était exellente. Le restaurant 4/10 et la réception 4/10
Commentaires de Gestion de l’hôtel
14 sept. 2022 par Hotel Los Farallones, Gestion de l’hôtel
Gracias por su preferencia, sus comentarios son muy valiosos para nosotros
par un voyageur de canada
Très beau hôtel
Publié le 7 juill. 2018 sur ExpediaPropre, belle vue. Personnel super sympa. Je recommande fortement los farallones
Commentaires de Gestion de l’hôtel
11 juill. 2018 par los farallones, Gestion de l’hôtel
Merci de votre préférence dans notre station, j'espère vous voir bientôt dans nos installations
par Laurent
50 CAD ''special deal'' is a real tourist trap
Publié le 31 juill. 2016 sur HotelsI found what I thought was a great deal. A room that is usually $126 for just $50 (CAD). Despite a few poor reviews, I decided to book.
When we got there, we were told that the room we had booked was on top of their freezer room and that it didn't have a bathroom. The shared bathroom was 150 meters away and was used by all guests using the pool... (dirty and cold water only). We were told that if we wanted a room with a bathroom, we had to pay an extra 33 USD. In other words, the regular price for our room was 126 CAD / night (or 97 USD), but at that price, the room did not include a bathroom! So in order to get a decent room with a bathroom (at the regular price) we would have had to pay a total of 130 USD (97 + 33). And during the last night, there was a storm so huge that we had no choice but to pee in a garbage can.
We could have rented a nice room in El Tunco or La Libertad with all the commodities at the same price, near all the action restaurants. We were instead trapped in a place that had all the all the inconvenient of a resort (remote, always same people, ''captive'') without the benefits (luxury, all-inclusive).
-Hotel infrastructure is old
-A ramp to make sure people don't fall off the stairs leading to our room would have been great.
-A/C broke down
-We had ants in the room
-No private bathroom, dirty
-Wi-Fi from our room was terrible
-Food was ok, but overpriced
Commentaires de Gestion de l’hôtel
18 nov. 2017
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
par un voyageur
Publié le 21 sept. 2024 sur Hotels
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The view was amazing. The bar/kitchen was under construction. Not allowed to smoke anywhere on the property
par un voyageur
Publié le 14 sept. 2024 sur Hotels
par un voyageur
Publié le 14 sept. 2024 sur Expedia
I had to checked out a day early because I couldn’t rest peacefully. First, the construction in the building was so loud each morning. Secondly, the two days we were there the room was never cleaned. Lastly, the guard was harassing us to use his buddy for a car rental then tried to impose fear when we chose not to proceed with his suggestion. Overall, this stay was terrible.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Not a great place to navigate to. Rooms are too humid floors very slick. Felt more like a prison then a resort,
