Ratings based on 32 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 4, 2024 on Expedia
Apartment wasn’t ready when we arrived, dirty, paint peeling off, roaches and mosquitoes infested, couches seemed like they were recovered from a dumpster they were soiled, dirty and had a bad odor, the beds old and hard and only two thin sheets in each bed fortunately I brought my own sheets, stove old, cupboards loose and covered with paper napkins, leaky and clogged showers a/c unit not working, shame for a place so unkept to be located in the most exclusive area of San Salvador, mind you I am Salvadoran, but I will not recommend nor will I stay at this place again, please stop offering this place in your website
by A traveller
Posted May 30, 2023 on Expedia
Is a very clean place and I liked that there is a very safety place.
by A traveller
Posted May 30, 2023 on Expedia
It's a very nice place to stay and make memories with your love ones, very nice staff. Will definitely recommend and stay here again.
by A traveller from Cambridge
Posted Jan. 30, 2023 on Expedia
Comment from Hotel Management
Mar. 10, 2023 by Patricia, Hotel Management
Nos encantó tu visita en los apartamentos. Vuelve pronto
by A traveller
Posted Oct. 1, 2022 on Expedia
Excelente ubicacion con un excelente personal throughout the hotel. The only thing i didnt like was the fact that we have to pay $9.00 per day if we want it the apartment to be cleaned; it should be included in the price and it is up to the client to opt out on daily housekeeping or not.
Other than that, great place to stay
Comment from Hotel Management
Oct. 10, 2022 by Salvador, Hotel Management
Gracias por tu estadia en los apartamentos, hacemos lo mejor posible por dar un buen servicio. Con respecto a la limpieza, siempre es opcional el incluirla, lo mejor es siempre mantener aseado el apartamento.
by A traveller
Posted Sep. 4, 2022 on Expedia
by A traveller
Posted Jun. 21, 2022 on Expedia
Great value. Check in is confusing if you are staying at apartments and not directly at hotel.
Comment from Hotel Management
Jun. 22, 2022 by Sarah, Hotel Management
Thank you for your rating. We apologize for any inconvenience, we are striving to provide a better service. Thank you for your comment, we will take your observations into account, it will help us to improve the Hotel.
We hope that Suites and Apartments has been an excellent experience during your stay. We wait for you again.
by A traveller
Posted May 2, 2022 on Expedia
Accommodation is not up to standard.
Dirt on bed linen
Dirt and marks on walls
Stains on dining chairs
Dirty pots and pans, coffee maker
Cobwebs
Holes in dining table cloth.
Water mark on the ceiling
Place is a dump
Kitchen cabinets are chipped all over
Cooking utensil were dirty
The ceiling fan has dust all over the blades.
Comment from Hotel Management
Jun. 21, 2022 by Dennis, Hotel Management
Lamentamos los inconvenientes causados, estamos esforzándonos por brindar un mejor servicio. Gracias por tu comentario, tomaremos en cuenta tus observaciones, nos ayudará en el mejoramiento del Hotel.
by A traveller
Posted Apr. 8, 2022 on Expedia
The check in is still a problem, slow and you have to go to the hotel to have access to the apartment
by A traveller
Posted Mar. 11, 2022 on Expedia
Very nice place
