Note fondée sur 115 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
88 % des clients le recommandent
3,9 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Livingston Hotel, Gestion de l’hôtel
Dear Chyong Shyuan, thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our place to be really good and that our talents made you feel warm and welcomed.We look forward to serving you again and providing you with more amazing experiences.
5 sur 5
par un voyageur

Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Livingston Hotel, Gestion de l’hôtel
Hi Winsley, thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our place to be really good and that our talents made you feel warm and welcomed.We look forward to serving you again and providing you with more amazing experiences.
5 sur 5
par un voyageur

Moderno y espacioso

Publié le 11 août 2024 sur Hotels
Un hotel moderno, habitación amplia y cama cómoda. Para poner un pero, a la piscina le faltaria tener tumbonas, sólo dispone de sillas, cosa muy rara que no puedas tumbarte.
Commentaires de Gestion de l’hôtel
13 août 2024 par Livingston Hotel, Gestion de l’hôtel
Dear Maite, We always love hearing about guests with a memorable experience, a true measure of happiness. Thank you for your recognition and thank you for your feedback regarding sun loungers is extremely important to our continued efforts to reflect and improve ourselves to provide an experience defined by our valued guests.It was our pleasure to have you at Livingston Hotel and we look forward to many more opportunities to welcome your return.
2 sur 5
par un voyageur

Hotel in poor condition

Publié le 22 juill. 2024 sur Hotels
This hotel is quite disappointing. The towels are yellowing and frayed, the shower water was cold, the bedsheets had stains on them and the breakfast was limited and poor. On the plus side it was cheap and closer to Sepilok Orangutan Sanctuary than staying in Sandakan itself.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Livingston Hotel, Gestion de l’hôtel
Dear Luke, It is very sad to hear of your disappointment with our service. We regret that we did not deliver an experience deserving of a better rating and would like to extend our sincere apologies for failing to meet your expectations.Your feedback is extremely important to our continued efforts to reflect and improve ourselves to provide an experience defined by our valued guests.We will share your feedback with the team for improvements and look forward to providing you with an elevated experience on your next visit.
2 sur 5
par un voyageur

Hotel in poor condition

Publié le 22 juill. 2024 sur Hotels
This hotel is like the England performance at euro 2024, promised a lot, performed poorly and ultimately failed to deliver. The towels are yellowing and frayed, the shower water was cold, the bedsheets had stains on them and the breakfast was limited and poor. On the plus side it was cheap and closer to Sepilok Orangutan Sanctuary than if we stayed in Sandakan itself.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Livingston Hotel, Gestion de l’hôtel
Dear Luke, Your feedback is important to us and we are deeply sorry that you had a disappointing experience at our hotel. Please be assured that hotel management is taking this matter very seriously and is conducting a thorough review of the incident to ensure that something like this does not happen again. Your comments make us clear the direction and what we should pay attention to in future work.We sincerely look forward to regaining your trust and welcoming you back for an even better experience.
4 sur 5
par un voyageur

Publié le 20 juin 2024 sur Expedia
The rooms and staff were very nice but the hotel has very limited food and drink options, and the area around it has nothing to offer - other than KFC and Pizza.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Livingston Hotel, Gestion de l’hôtel
Dear Adam,Thank you for your kind words! We appreciate your kind words about our staff and their warm hospitality. Kim Fung (one of the Sandakan landmark) is just located 5 minutes driving distance from hotel. Kim Fung Market is one of the best place for local food hunting. It was our pleasure to have you for your staycation. We hope to welcome you back soon!
5 sur 5
par un voyageur

Publié le 19 juin 2024 sur Expedia
Convenient, easy parking.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Livingston Hotel, Gestion de l’hôtel
Dear Wong, Thank you for sharing your positive experience with us! It's lovely that our central location and complimentary on-site parking for in-house room guests have increased your convenience. We're delighted that you enjoyed your experience at Livingston Hotel. We strive to provide a delightful luxury experience, and it's fantastic to hear that it left a positive impression.Thank you for choosing us. We look forward to welcoming you back for many more exceptional stays and dining.
5 sur 5
par un voyageur

Publié le 1 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Livingston Hotel, Gestion de l’hôtel
Dear Troy, We always love hearing about guests with memorable experiences, a true measure of happiness.We are thrilled to hear that you had a wonderful time at Livingston Hotel! We want you to know that you are very important to us and are dedicated to providing you with the best service possible.Thank you for your recognition and the full score rating. It was our pleasure to have you at Livingston Hotel and we look forward to many more opportunities to welcome your return.
5 sur 5
par un voyageur

Publié le 25 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 mai 2024 par F/O Livingston, Gestion de l’hôtel
Hi Max, Thank you for your rating and we are glad you have an overall positive stay experience. We look forward to welcoming you back soon!
5 sur 5
par un voyageur

Publié le 23 mai 2024 sur Hotels
Near perfect except the sink in the toilet seemed cloated.
Commentaires de Gestion de l’hôtel
27 mai 2024 par F/O Livingston, Gestion de l’hôtel
Hi Gerry, Thank you for your rating and we are glad you have an overall positive stay experience. Much appreciated on the feedback to the sink. Rest assured the team is well informed. Your kind patronage is greatly appreciated, and we look forward to welcoming you back soon!