Note fondée sur 78 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Expedia
The property is hid off in the corner and the sign is barely visible. The lobby isn’t clean and the worker was on the phone while checking me in. She didn’t explain anything about what I was signing just pointed at the tablet. The room was nasty. The sheets on the bed were stained. The table unsteady and had no chairs in the room. The walls are super thin and you can hear anyone’s conversation. The bathroom was dirty. Shower head was disgusting. Towels were dingy. Floor was dirty. The tv was glitching and so you couldn’t watch anything. It served its purpose and was a place for my family to finally get a hot shower while being without power from the hurricane but one night was enough and I won’t be back.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Chelsea,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Nancy Y., Gestion de l’hôtel
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
par un voyageur
Business Quickie
Publié le 18 août 2024 sur HotelsIt was quick and easy and very accommodating
Commentaires de Gestion de l’hôtel
23 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Joey,Ten stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6
par un voyageur
Publié le 26 juill. 2024 sur Expedia
par un voyageur
Publié le 20 juill. 2024 sur Hotels
par un voyageur
Publié le 23 juin 2024 sur Expedia
Not bad place to stay
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Michelle, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6
par un voyageur
Publié le 5 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 juin 2024 par Manager, Gestion de l’hôtel
Hello, Evette we apologies for the not meting your expectations, we will share your experience with all the team members and will improve our self and hope you give us another chance to show the improvement.
par un voyageur
Publié le 10 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mai 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kathleen,Thank you for the amazing rating!! Maz K.#Team6
par un voyageur
Decent rooms for a reasonable price
Publié le 10 mai 2024 sur HotelsThe staff was the best part of our stay. They were very attentive and responsive to our needs. Our bed linens had huge, dark stains on them, but it didn’t take long after telling the front desk for them to bring us new ones that were still in the packaging. We appreciated that! I really felt like they were concerned with our comfort; they even allowed us a late checkout. Another important detail was that I didn’t see not even one roach- can’t ask for much more!
Commentaires de Gestion de l’hôtel
20 mai 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kathleen, We’re so grateful to you for sharing your comment with us. We’re so glad you had a great stay, and we appreciate your kind words regarding the excellent service provided by our staff. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Safe Travels!Maz K.#Team6
par un voyageur
Not for us
Publié le 13 avr. 2024 sur HotelsCheck in slow. Room only had a bed, bookcase under the tv & 2 chairs. Bed pillows looked as though they were just thrown on the bed. Bathroom fixtures pitted with rust spots, Counter stained. We left & went to the Comfort Inn.
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Marcia,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
