Note fondée sur 23 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Extremely disappointed
Publié le 21 sept. 2024 sur HomeAwayMy husband and I rented this cabin for our honeymoon. Upon arrival, we were extremely disappointed with the cleanliness of the cabin. We appreciated the home being pet friendly, but expected it to be cleaner due to the price. The walls were covered in dust and spider webs. The bedroom upstairs had an excessive amount of insects and bugs, there was no information regarding the cabin itself within the home, the WiFi did not work, the furniture smelt horrid, and the couch in the basement was not as pictures, MUCH small and super uncomfortable. The floors looked like they hadn’t been deep cleaned and the hot tub reeked of fermented alcohol and the cover lift was broken making it very difficult to take off. I contacted to receive support and did not receive any sort of contact back other than “please be kind regarding this matter and we will be in touch” for them to literally never contact me. We ended up getting a room at the best western, to our surprise we were much more impressed with that. I would highly recommend looking elsewhere for a rental.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par VrboOwner, Gestion de l’hôtel
Jacy, thank you for your review. We sincerely apologize for the issues you experienced during your time with us. Please know that our guest services team is working on the issues reported and will have them fixed as soon as possible. We hope to have the opportunity to better impress you in the future!
par un voyageur
Good experience
Publié le 9 juill. 2024 sur HomeAwayIt was a great cabin experience. We enjoyed our stay there. After booking with VRBO I realized they are booking via Vacasa. I would recommend booking it from Vacasa to save VRBO platform fees.
The cabin was nestled in the mountains in Schweitzer. It had all amenities but the one that was unexpected was they provided coffee machine but do not provide coffee grounds or filters. So carry them with you if you plan to brew your coffee.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par VrboOwner, Gestion de l’hôtel
Hi Raj, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback as a means to continually improve our homes for future guests.
We hope to host you for another truly carefree and great vacation in the future!
par un voyageur de United States
Regret Booking re: Previous Reviews Were A Red Flag
Publié le 24 mars 2024 sur HomeAwayExperience Fantastic. Accommodations dirty and uncomfortable. Location is perfect for a weekend getaway. Unfortunately the cabin was extremely dirty. We camp outdoors during the summer so are used to dust and bugs. We did not expect multiple spiders. Yes, it’s the mountains but never had this experience with other Schweitzer rentals. The cabin is beautiful in general—only our group’s opinion that it needs a deep cleaning. Dusty logs throughout. Condensation discoloration on loft bathroom walls. Easily wiped off with a wet cloth (checked an area near the light switch.) We chose not to bring our dog. To our surprise, dog poo on patio with the barbecue — noticed immediately upon arrival because we were barbecuing for dinner. Another cleanliness issue. Everyone complained that the beds are miserably uncomfortable. Cannot have an adult on upper bunk. Sags with weak supports under upper bunk mattress. Didn’t use the hot tub. Received a call on our way that crew had emptied out and refilled water and chemicals. Didn’t heat up until Saturday evening. Bummer. Also contacted Vacasa prior to arrival about previous reviews about the heat (uncomfortably hot in loft and freezing in basement) and the lack of hot water for showers.) We were guided to spread showers out, which we did. Max 3-4 minutes of hot water before freezing. Frustrating for cold skiers. Two showers total over the weekend for 6 of us. Loft was miserably hot for sleeping. We were expecting heat comfortable throughout sinc
Commentaires de Gestion de l’hôtel
9 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Gretchen, for your feedback! We apologize for the house not being cleaned as thoroughly as is our standard and for issues you found in the home. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Solid Place
Publié le 25 févr. 2024 sur HomeAwayThis is fairly nice place to stay. We liked the location, the amount of space and it was generally nice. However, we felt like price we paid was a bit premium for the lackluster service provided by vacasa. For example, we were only provided 2 dishwasher packs for 5 days and were told vacasa is not a hotel by their service and we had to buy our own. We also informed vacasa of a slow leak from the top shower down into the bunk room and they told us to simply put a towel in the bunk room before it could get fixed.
Overall, we had a great experience at the mountain and will come back again but will try a different location.
Commentaires de Gestion de l’hôtel
25 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review, and we sincerely apologize for the inconvenience that you have experienced during your stay. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
par un voyageur
Great stay with college age kids home for holidays
Publié le 8 janv. 2024 sur HomeAwayThe house was perfect for our family and had a great view. The skiing was not great but we had a great time at the house playing games and using the hot tub.
par un voyageur
Beautiful Cabin and experience
Publié le 27 oct. 2023 sur HomeAwayOverall we had a wonderful time. The only issue we had was finding the property itself,
nothing on the road gave us a clear indication we were in the right place. Took us almost an hour to find the place. And we called for assistance we were not given clear instructions. But the Cabin was spacious and beautiful and exactly what my family needed for a peaceful getaway away from our fairly busy lives.
Commentaires de Gestion de l’hôtel
11 nov. 2023 par VrboOwner, Gestion de l’hôtel
Hi Kristy. Thank you for taking the time to share your feedback with us. We sincerely apologize for any troubles you experienced locating the home. We recommend guests use google maps when traveling to our homes for the most accurate directions. Additionally, we have passed your feedback along to the appropriate parties to review moving forward. We hope to have the opportunity to host you again soon!
par un voyageur
Summer Visit
Publié le 7 août 2023 sur HomeAwayBeautiful views, clean, homey, very close to lift/market area, safe neighborhood, and great for bringing along four-legged kids, too.
par un voyageur de Hilliard , USA
Beautiful cabin
Publié le 20 juill. 2023 sur HomeAwayWe were there for my daughter’s wedding. The cabin was beautiful. It has everything you would need. There was a lot of room and very comfortable. The best part was coffee every morning with the local deer! They walked up to the fire pit near the balcony and would stand there and stay while we had coffee and breakfast!
par un voyageur
Schweitzer Cabin
Publié le 27 mars 2023 sur HomeAwayGreat space, great location, great views! Mostly figured out the fireplace situation from other guest reviews- would be helpful to include information about this during check in. Bit of a tight squeeze getting a car into the garage in the winter with the snow piled up, otherwise great experience!
par un voyageur
Beautiful home is perfect location
Publié le 20 janv. 2023 sur HomeAwayLots of room, very close to mountain quiet and private. My kids and myself had a wonderful week.
