Ratings based on 464 Guest Reviews

Hear it directly from our travellers
3.7 out of 5
78% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Colchester Essex

Posted May 13, 2024 on Expedia
Very helpful & friendly staff,
Comment from Hotel Management
May 22, 2024 by Hotel Nyala Suite, Hotel Management
Thank you for the time spent for this review!We are glad to offer a friendly service to our customers, and we are looking foward to see you again.Cordially,Hotel Nyala Suite
5 out of 5
by A traveller

Posted Oct. 3, 2023 on Expedia
Love it!
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 18, 2023 on Expedia
5 out of 5
by A traveller

Posted Jul. 11, 2023 on Expedia
Excellent.clean..friendly beautiful scenery...and perfection in a beautiful place.
Comment from Hotel Management
Jul. 22, 2023 by Booking office, Hotel Management
Very kind Anette,thank you very much for taking the time to leave us a positive review, which is very important to us. Knowing that you had a good time with us makes us very happy and satisfied and spurs us on to always do our best. We hope to welcome you again in the future and we will always strive to offer you the best of our service. Greetings from all the staff
3 out of 5
by A traveller

Posted Jun. 4, 2023 on Hotels
Comment from Hotel Management
Jun. 6, 2023 by Ufficio prenotazioni, Hotel Management
Gentile Sabrina, La ringraziamo per aver dedicato del tempo prezioso a lasciare un punteggio per la nostra struttura.Sperando di averLa ancora come nostra gradita ospite porgiamo cordiali saluti.
3 out of 5
by A traveller from Napa

Posted Apr. 9, 2023 on Expedia
Poor maintenance and shabby fixes are quite visible everywhere. Probably, a used-to-be nice hotel which now has a star too many.
Comment from Hotel Management
May 9, 2023 by Booking office, Hotel Management
Dear Mr. D'adamo,Thank you for taking the precious time to leave us a review.All comments both positive and negative are important to us and help us to always improve.We will certainly take your comments into consideration.We take this opportunity to send our best regards
3 out of 5
by A traveller from Moleson Switzerland

This traveller left a rating score only Posted Aug. 24, 2022 on Expedia
3 out of 5
by A traveller

Posted Oct. 4, 2021 on Hotels
The hotel was nice but advertised a swimming pool which had green mould all around it so could not swim in it
1 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 1, 2021 on Expedia
5 out of 5
by A traveller

room was very clean and comfortable

Posted Jul. 22, 2020 on Hotels
Hotel clean and quiet and very kind pepole
Comment from Hotel Management
Aug. 4, 2020 by marcello, Hotel Management
Thank you for your stay in our Hotel i wish you a nice day. Kind regars