Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
5,0 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2024 sur Expedia
Pulizia e ordine della struttura sopra ogni standard qualitativo..l’attenzione di Giancarlo e Giada rendono la permanenza gradevole e serena
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Giancarlo, Gestion de l’hôtel
Gentile Alberto, grazie mille per il suo feedback positivo! E' un piacere per noi cercare di offrirvi il miglior servizio possibile e, vedere che i nostri sforzi vengono così apprezzati, non può che spronarci a fare sempre meglio. Grazie ancora!
par un voyageur
Mini vacanza
Publié le 6 août 2024 sur HotelsStruttura nuovissima e ben gestita, situata a pochi km dal paese, è molto tranquilla
e silenziosa, ideale per rilassarsi. Bella l’area piscina, e ben curata. Gestori giovani, gentili e disponibili. Da ripetere per più giorni, visto che poche strutture accettano i cani! Apparti molto comodi e spaziosi.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Giancarlo, Gestion de l’hôtel
Gentile Paolo, siamo molto lieti che la vostra esperienza da noi sia stata più che positiva! Ci auguriamo di potervi accogliere presto per una vacanza più lunga allora, assieme al vostro cagnolino ;-)
par un voyageur
Publié le 5 août 2024 sur Hotels
Siamo stati ospiti dell'Icaro residence per soli due gg,ma è stato sufficiente per apprezzare la gradevolezza della struttura e dei servizi offerti. Il complesso residenziale è dotato,infatti, di spazi ampi e ben corredati. Si può godere di una piscina con relativo solarium davvero ben tenuti.L'host Giancarlo si è rivelato molto accogliente e disponibile. Consiglio vivamente di soggiornarvi
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Giancarlo, Gestion de l’hôtel
Gentile Giuseppe, grazie per essere stati da noi e per aver trovato il tempo di condividere la vostra esperienza, che ci fa piacere sia stata più che positiva!Grazie ancora!
par un voyageur
Publié le 2 août 2024 sur Expedia
Great apartment, good size and clean. Polite, helpful and friendly owners.
Only disappointment was that the pool got closed early for staying guests three afternoons because the pool was rented out to external guests, these guests did not have to wear swimming caps, etc. but staying guest had to. This should have been mentioned in the description on Expedia.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Giancarlo, Gestion de l’hôtel
Dear Saskia, thank you for being here and sharing your experience! We are very pleased that you appreciated our facility and our hospitality. However, we are very sorry for your disappointment. In this regard it seems right to specify some things: the swimming pool is open 11 hours a day, from 9am to 8pm, it happened during your stay that there were parties which took place starting from 5pm. Therefore 3 hours of closure on 11. Never entire afternoons or entire days. At the time of booking (can be canceled for free up to 24 hours) each of you receives a message with the information you need to know, among which it is mentioned that the opening times of the swimming pool may vary. Regarding the use of swimming caps, we remind you that it is mandatory even for those who do not stay in the residence. The only exception is those few parties we have, as there are no other people allowed in at that time except the party guests. Having said that, we are very sorry for your disappointment and we will try to improve communication regarding those aspects taking inspiration from the precious observations of you guests. We look forward to seeing you next time you come to Sicily so that your experience goes from 4 to 5 stars!Warm greetings from Sicily!
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Giancarlo, Gestion de l’hôtel
Thank you so much Lerie! Hope to see you and your friends again if you'll come back to Sicily!
par un voyageur
Publié le 25 juin 2023 sur Expedia
The residence itself was fantastic. We could not fault the apartment or the swimming pool area which was great - the pool was a good size and everything was very clean. Two negatives - firstly if you could move it about 2km towards the town of Sant’Agata di Militello then you could easily reach the bars and restaurants. Whilst the distance isn’t huge, there isn’t a path on the road to walk to the town. Secondly - they make you wear a silly swimming hat! I can’t believe they have put in a new pool and the pumps and filters can’t cope with a few hairs!
Commentaires de Gestion de l’hôtel
26 juin 2023 par Icaro Residence, Gestion de l’hôtel
Dear Matthew, thank you again for choosing us and for sharing your - more than positive - experience with us. We are glad you enjoyed the cleaning, we care a lot. And it is precisely for this reason that we have made it compulsory to wear a swimming cap, to ensure maximum cleanliness and hygiene; in fact it is used for this very reason in any other swimming pool open to the public, such as ours.
