Note fondée sur 889 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 févr. 2024 sur Expedia
Nice little stopover after a good flight. Intend to book again next time I fly to SNA!
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Pierre, Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're over the moon that our hotel served as the perfect pitstop after your flight. A solid 5 out of 5? Now, that's music to our ears! We can't wait to welcome you back on your next flight to SNA. Safe travels until then, and we'll be here ready to make your stopover just as stellar as the first!
par un voyageur
Publié le 1 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 janv. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Lien,Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, as reflected in your 2 out of 10 rating. We value your input and would appreciate more details about your stay to help us identify and address the specific issues you encountered. Our aim is to ensure every guest has a comfortable and enjoyable stay, and we regret that we fell short in your case. Please feel free to reach out to our guest services team with any additional information you can provide, so we can work towards improvements. We appreciate your honesty and hope to have the opportunity to make amends during your future visits.
par un voyageur
Publié le 29 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
11 janv. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Youcef,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your honesty and would love to understand more about your experience to ensure we address any concerns you may have. Your comfort and satisfaction are our top priorities, and we apologize if there were aspects of your stay that did not meet your expectations. If you could provide additional details about the areas where we fell short, it would be immensely helpful for us to make the necessary improvements. We genuinely value your input and hope to have the opportunity to welcome you back, delivering a more enjoyable and seamless experience.
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
11 janv. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Long, We appreciate your decision to give us a 4 out of 5 star review, and we're delighted to hear you had a pleasant stay. However, we noted that no particular remarks were offered. We'd love to hear more about your experience so we can better understand what elements of your stay stood out to you and where we can improve. Your feedback is vital, and we are dedicated to ensuring that every visitor has a memorable and pleasant stay. If you have any special problems or ideas, please contact us directly. We look forward to welcoming you back and exceeding your expectations.
par un voyageur
Publié le 2 nov. 2024
Hotel was clean and peaceful. Really enjoyed my time there
Commentaires de Gestion de l’hôtel
3 nov. 2024 par Holiday Inn staff, Gestion de l’hôtel
We are glad that your stay was enjoyable thank you for staying with us hope too see you back.
par un voyageur de Montgomery
Publié le 21 oct. 2024
Convenient location.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Guest Relations Management , Gestion de l’hôtel
Dear Joe,Thank you for your feedback! We're glad you found our location convenient. Being close to attractions and amenities makes it easier for our guests to enjoy their stay. We appreciate your kind words and hope to welcome you back for another great experience!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
It was okay
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hello Tina, I much appreciate your kind evaluation. Knowing that you had a good time throughout your experience is fantastic. We would love to know if there was anything in particular that you felt made your stay exceptional or if there is anything we might do better the next time. We look forward to seeing you back soon!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Marshauna, Thank you so much for your nice assessment. It's great to know that you enjoyed every moment of your experience. If there was anything specific you thought made your stay extraordinary, or if there is something we could improve for the next time, please let us know. We're excited to see you back soon!
par un voyageur
Carson Valley Motor Lodge was a great experience.
Publié le 21 sept. 2024 sur HotelsGreat stay. Finding the facility was a little confusing tho. But once we asked where it really was it turned out well above our expectations!
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Rudolph,We are pleased to hear that you enjoyed your stay overall. Please feel free to reach out if you need any assistance in finding us in the future. Thank you for sharing your feedback with us.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
