Note fondée sur 694 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Expedia
De Rooms to small and the carpets to old.😒
Commentaires de Gestion de l’hôtel
29 août 2024 par Property Management , Gestion de l’hôtel
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Property Management , Gestion de l’hôtel
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.
par un voyageur
Publié le 16 août 2024 sur Expedia
Great location
Commentaires de Gestion de l’hôtel
29 août 2024 par Property Management , Gestion de l’hôtel
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!
par un voyageur
Publié le 15 août 2024 sur Expedia
The valet staff was outstanding! Also, excellent work at the resort's restaurants. We did have trouble with both housekeeping (lack of washclothes), and the front desk (aloof). Still, this hotel's amazing location (so close to the beach) made this a special stay.
Commentaires de Gestion de l’hôtel
15 août 2024 par Property Management , Gestion de l’hôtel
Thank you for sharing your positive experience with us and with your fellow travelers! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the near future!
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Property Management , Gestion de l’hôtel
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.
par un voyageur
Publié le 9 août 2024 sur Expedia
Room facing a parking lot. I booked for our wedding night. There was no special gesture of congratulations which could have went a long way. No turn down service offered.
Commentaires de Gestion de l’hôtel
15 août 2024 par Property Management , Gestion de l’hôtel
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Property Management , Gestion de l’hôtel
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Property Management , Gestion de l’hôtel
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Property Management , Gestion de l’hôtel
Thank you for taking the time to rate our hotel. We’re so disappointed to know that your experience did not match your expectations. We hope you will give us another opportunity to better serve you on your next visit - we have no doubt that the next time you would have the wonderful experience that most of our guests have.
par un voyageur de Temecula
Publié le 7 août 2024 sur Expedia
The rooms need some remodeling.
Commentaires de Gestion de l’hôtel
15 août 2024 par Property Management , Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.
