Ratings based on 923 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 25, 2024
Beautiful and safe
Comment from Hotel Management
Nov. 27, 2024 by SBI, Hotel Management
Thank you.
by A traveller
Wonderful room setup
Posted Sep. 25, 2024 on HotelsThis 2-night stay was wonderful. We loved the comfort of the bed and the great size of the bathroom. The restaurant was really good as well. The location was a bit far to walk to State Street but just a quick 8-10 min Uber ride away.
Comment from Hotel Management
Sep. 26, 2024 by SBI, Hotel Management
Thank you and we look forward to welcoming you back in the near future.
by A traveller
Posted Sep. 24, 2024 on Expedia
Dirty towel in the room and dirty tile and grout at toilet! Room 226
Comment from Hotel Management
Sep. 24, 2024 by SBI, Hotel Management
Thank you for your feedback. We sincerely appreciate it and will share it with our Housekeeping and Maintenace team.
by A traveller
Posted Sep. 20, 2024 on Expedia
Great location, staff friendly and accommodating
Comment from Hotel Management
Sep. 21, 2024 by SBI, Hotel Management
Thank you.
by A traveller
Posted Sep. 18, 2024 on Hotels
Comment from Hotel Management
Sep. 18, 2024 by SBI, Hotel Management
Thank you.
by A traveller
Posted Sep. 13, 2024 on Hotels
It was a great experince! The only thing was that I called 3 times on Thursday to see if I could upgrade my room for a Sunday reservation. I was waiting on hold for 20 mins when the line cut, got a busy signal the 2nd time and left a voicemail-no one responded to me. We loved the resturant it was great food! So we went back the following day and we waited for 20 mins for a Waiter to take our order. Totally get it was on a monday but we just needed to get our day going. This is still a great place to go! Soo clean and right by the beach which is what we wanted!
Comment from Hotel Management
Sep. 13, 2024 by SBI, Hotel Management
Thank you. Thank you for your patience and your understanding and so glad you enjoyed your stay. Please let us know on your next return that you are guest return.
by A traveller
Posted Sep. 6, 2024 on Expedia
I recommend a lounging area for guests other than the pool. There is one very small and outdated lobby, and there is one restaurant with a bar. There is nowhere else for guests to sit, relax, and enjoy the beautiful scenery and converse or read. For those in rooms facing the pool, while the terrace is large, the guests in the pool and restaurant are loud and staring right at you, zero guest privacy. Also the restaurant menu is too limited and specific to be the only dining option.
Comment from Hotel Management
Sep. 6, 2024 by SBI, Hotel Management
Thank you for your feedback.
by A traveller
Posted Aug. 31, 2024 on Expedia
Across from beach; beautiful area; walkable; shuttle nearby; restaurants not far away. Clean, comfortable room with great amenities.
Comment from Hotel Management
Sep. 6, 2024 by SBI, Hotel Management
Thank you and look forward to welcoming you back.
by A traveller
Posted Aug. 29, 2024 on Hotels
Comment from Hotel Management
Aug. 29, 2024 by SBI, Hotel Management
Thank you. Sorry to hear of your disappointment. Let us know what we can improve on.
by A traveller
Posted Aug. 26, 2024 on Expedia
Everybody was so kind and the valet parking made it so easy
Comment from Hotel Management
Aug. 26, 2024 by SBI, Hotel Management
Thank you and have a great day.
