Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 mars 2024 sur Hotels
Super séjour à Santa Barbara, proche de la ville
Commentaires de Gestion de l’hôtel
31 mars 2024 par Management , Gestion de l’hôtel
Thank you for your review! We're delighted to hear that you had a great stay in Santa Barbara and appreciated our proximity to town. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable experience in the future. If there's anything specific you'd like us to improve or if you have any special requests for your next visit, please feel free to let us know. We appreciate your feedback and hope to see you again soon!Merci pour votre avis! Nous sommes ravis d'apprendre que vous avez passé un excellent séjour à Santa Barbara et que vous avez apprécié notre proximité de la ville. Votre satisfaction est importante pour nous et nous sommes impatients de vous accueillir à nouveau pour une autre expérience agréable dans le futur. Si vous souhaitez que nous améliorions quelque chose en particulier ou si vous avez des demandes particulières pour votre prochaine visite, n'hésitez pas à nous le faire savoir. Nous apprécions vos commentaires et espérons vous revoir bientôt !
par un voyageur
Santa Barbara
Publié le 24 févr. 2020 sur HotelsHôtel sympathique, près de la plage, petit déjeuner compris, très agréable
Commentaires de Gestion de l’hôtel
10 août 2020 par Inn at East Beach Management, Gestion de l’hôtel
Hi Corinne, Thanks so much for the great review! We are happy to have been a positive part of your Santa Barbara experience and we look forward to welcoming you again for a future stay.
par un voyageur
Publié le 6 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
14 nov. 2019 par Inn at East Beach, Gestion de l’hôtel
Thank you Magda. We are excited to see that you enjoyed your stay and we hope to see you again soon!
par un voyageur
Publié le 27 août 2019 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2019 par Inn at East Beach, Gestion de l’hôtel
Thank you for your review! We are thrilled to see that you enjoyed your stay and we hope we will get to see you again!
par un voyageur
Publié le 25 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2019 par Mary, Gestion de l’hôtel
Thank you for feedback! Happy you enjoyed your stay!
par un voyageur
Publié le 23 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2019 par Mary, Gestion de l’hôtel
Thank you for your feedback!
par un voyageur de Paris
Publié le 21 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2019 par Inn at East Beach, Gestion de l’hôtel
Thank you Oliver! We are happy to see that you enjoyed your stay and we hope to see you again should you return to Santa Barbara!
par un voyageur
Publié le 3 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2019 par Inn at East Beach, Gestion de l’hôtel
Thank you for your feedback! We are happy to see that you enjoyed your stay despite some of our negatives. Please feel free to reach out should you wish to discuss your experience in detail.
par un voyageur
Publié le 19 août 2024 sur Expedia
Interesting Inn, possibly revamped from an old apartment complex but in a terrific location just minutes walking to the beach and zoo. Way stayed in a studio-style suite that worked perfect for our overnight trip, and was conveniently close distance to State Street. There was no AC and had to rely on a ceiling fan and windows, and some ticky tacky cosmetic fixes would take this next level. Morning coffee and pastries were lackluster. Overall, amenities were not entirely worth the price paid but the location and comfort helped even that out.
Commentaires de Gestion de l’hôtel
19 août 2024 par Management , Gestion de l’hôtel
Thank you for your detailed feedback! We're glad you enjoyed our location and found the studio-style suite comfortable for your stay. We understand your concerns about the AC and cosmetic details, and we appreciate your input as it helps us improve. While our morning coffee and pastries are a simple offering, we hope the convenience and charm of our location balanced out your experience. We hope to welcome you back in the future!
par un voyageur
Avoid at all costs!!!
Publié le 18 août 2024 sur HotelsNOT worth the price and honestly feels like a scam. At almost $300/night you get no air conditioning (come on it’s 2024) and WiFi that’s barely working (disconnecting and 1-2Mbps). When I brought it up to the front desk, their response was “unfortunately SB has an internet monopoly and it doesn’t work well anywhere when it’s a busy weekend.” This is joke. Anywhere else we went with WiFi worked just fine. This hotel limits or doesn’t want to invest in their WiFi for customers and charge them an arm and leg anyway.
The rooms are poorly kept. I’ve added photos of what our room looked like. I feel like we got completely cat fished so posting these photos for everyone to see before they book.
Because there is no air conditioning, you have no choice but to open your windows and hear everything that’s going on outside: people walking right in front of your room windows, car alarms going off, etc.
We were booked to be there for 2 nights but ended up checking out a day early because it was hot and not comfortable. They still charged me and I did not get a refund for anything. While I understand “policy”, if your accommodations are not up to par and people keep reviewing as such, it begins to feel like this place is intentionally scamming people.
Just know what you’re getting into. If you want a place near the beach to crash in the evening (again is it worth $300?) it’ll work. But if you need to get ready for a wedding at 3pm in your room, be prepared to sweat while doing so.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Management , Gestion de l’hôtel
Thank you for sharing your concerns. We take your feedback seriously. We acknowledge your frustration with the WiFi. We do inform guests prior to booking that we do not have air conditioning, and while internet speeds can vary, we are continuously working to improve it.Please note that if a guest departs prior to their original scheduled departure date, we do charge an early departure fee equivalent to one night's room and tax.We strive to provide a clear understanding of our policies at the time of booking, and we regret that your experience did not meet your expectations. We are continuously working on improvements and appreciate your feedback.
