Note fondée sur 937 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Philippe
Bonne etape
Publié le 12 juin 2017 sur HotelsBon hôtel etape. Propre, bon wifi, personnel accueillant.
Commentaires de Gestion de l’hôtel
18 sept. 2017
Dear Guest Thank you for your feedback, looking forward to see you in near future thanks
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Vianey B. , Gestion de l’hôtel
Dear guest,It brings us so much joy to hear that your stay has been positive. Thank you for giving us a perfect score. Wet hope we can continue to host you in your next visit.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Vianey B. , Gestion de l’hôtel
Dear Katherine,We kindly thank you for your feedback. Thank you for giving us a perfect score. We hope we can continue being your hotel of choice on your future booking.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Vianey B. , Gestion de l’hôtel
Dear Marvin,We are so pleased to hear your feedback regarding your stay. We are glad everyone made you feel welcomed and we hope that we get to host you again in the near future.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Vianey B. , Gestion de l’hôtel
Dear guest,We are so pleased to hear that you have enjoyed your stay with us. Our staff is very happy to have host you and we hope we can host you again in the near future.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Nice location
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Vianey B. , Gestion de l’hôtel
Dear guest,So pleased to hear that the location was ideal for your travel. We hope we get to host you again in the near future.
par un voyageur de Aptos
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par Vianey B. , Gestion de l’hôtel
Dear guest,We appreciate you taking time to share your feedback with us. We hope your next visit we will be able to improve your experience. Thank you for choosing to stay at Granada Inn.
par un voyageur
Publié le 12 août 2024 sur Expedia
It is convenient to commute to the office and close to Highway.
Commentaires de Gestion de l’hôtel
12 août 2024 par Vianey B. , Gestion de l’hôtel
Dear guest,We are so pleased to hear that the location is ideal for your commute. We appreciate your business and support. Thank you for your feedback.
par un voyageur
Great Location
Publié le 11 août 2024 sur HotelsI was assured during booking that the card provided at registration would not be charged until check-in. My intention was to use a different card at that time to benefit from cashback rewards. However, the desk clerk informed me that the card I initially used was already charged at the time of reservation. When I reiterated that I was told payment would be made at check-in, the clerk simply repeated that the charge had been processed and that this was their standard procedure. This felt quite misleading to me.
The hotel was conveniently located near restaurants and shops. The room satisfied my basic requirements. However, the signs of the hotel's age were evident, and it would benefit from enhanced cleanliness. The bathroom needed a deep clean, especially the shower, which appeared dubious, leading me to use the sink for washing up. Additionally, the room included a kitchenette.
Commentaires de Gestion de l’hôtel
11 août 2024 par Dear guest,, Gestion de l’hôtel
Dear guest,We are pleased to hear that the hotel met your basic requirements. I would like to apologize for any inconvenience and confusion regarding the credit card transaction. Our guests do have the option to change the form of Payment upon of arrival if you are paying directly to the hotel. Per our policy, the same day of your arrival we process a one night charge, if for any reason you choose to pay differently, we are able to refund the transaction and use your card of choice. I will check with our staff and my apologies on their behalf. We also appreciate your understanding regarding the age of the building, we do hope to start remodeling in the very near future. As for now our housekeeping department is prioritizing the cleaningness of the rooms. Thank you so much for your feedback and for choosing Granada Inn.
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2024 par Vianey B, Gestion de l’hôtel
Dear guest,We are sorry to hear that we were not able to provide you with a satisfactory experience. We do appreciate your feedback as feedback helps us to improve our services.
