Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,1 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Séjour exceptionnel
Publié le 9 mai 2022 sur HotelsL'hôtel est magnifique, il est neuf. Tout est très propre. La literie sublime avec un matelas à mémoire de forme et en 2 m de largeur. L'appartement est grand, dressing, lave linge et sèche linge de grande taille et neufs. La perfection va même jusqu'au modulateur de lumière. Sur le toit vous trouverez une piscine assez grande mais d'une profondeur de 3 pieds uniquement, bien pour les enfants. Une salle de sport très bien équipée et assez grande. Et surtout d'un jacuzzi et de grands BBQ à gaz. Avec des tables pour dîner en terrasse, et une grande table à l'intérieur avec des canapés et un tourne disque avec un grand choix de disques. Tout y est même la décoration. La seule chose qui serait à corriger est le manque de vaisselle, il n'y a que le strict minimum, je pense que c'est dû au fait que ce soit neuf. Nous avons passé un excellent séjour à 3. Mon fils qui est adulte a dormi dans le canapé lit. Mais sans aucune hésitation, si je retourne à SF je reviendrai dans cet hôtel.
par un voyageur
Publié le 23 avr. 2024 sur Expedia
Comfortable and clean, we would stay here again.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Kasa University-Airport Santa Clara, Gestion de l’hôtel
Hi Paul,We are thrilled to hear that you found your stay at Kasa University-Airport Santa Clara comfortable and clean. It brings us great joy to know that you would choose to stay with us again. Your kind words serve as motivation for us to uphold our commitment to providing exceptional experiences for all our guests. We can't wait to have you back for another wonderful stay!Best regards,Team Kasa
par un voyageur
All good all around
Publié le 21 mars 2024 sur HotelsEasy, convenient and clean
Commentaires de Gestion de l’hôtel
21 mars 2024 par Kasa University-Airport Santa Clara, Gestion de l’hôtel
Hi Chad,We are thrilled to hear that you found your stay with us to be easy, convenient, and clean. Your satisfaction is our top priority, and we are committed to delivering exceptional experiences to all our guests. Your kind words inspire us to continue providing outstanding service. We can't wait to welcome you back for another wonderful stay!Best regards,Team Kasa
par un voyageur
Publié le 27 janv. 2024 sur Expedia
Tedious getting into the apartment with all the safety features but that’s also assuring that it is a safe building. Nice, nee with all the comforts of home.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Kasa, Gestion de l’hôtel
Hi Denise,Thank you for choosing Kasa University-Airport Santa Clara! We appreciate your feedback and are delighted to hear that you found the safety features assuring and the apartment comfortable. Our top priority is to provide a safe and comfortable environment for all our guests, and we are glad to know that we succeeded in doing so. We look forward to welcoming you back in the near future.Best regards,Team Kasa
par un voyageur
Great Private Units
Publié le 26 déc. 2023 sur HotelsGreat place to stay! It's a little unconventional in terms of access to your unit but once you figure it out it's very private. Very quiet, extremely safe and well equipped units.
Commentaires de Gestion de l’hôtel
27 déc. 2023 par Kasa University-Airport Santa Clara, Gestion de l’hôtel
Hi Christen,Thank you so much for taking the time to share your experience at Kasa University-Airport Santa Clara. We are thrilled to hear that you had a great stay and enjoyed the privacy, tranquility, and safety our units offer. It's fantastic to know that you found everything well-equipped to meet your needs. We truly appreciate your positive feedback and look forward to welcoming you back in the near future.Best regards,Team Kasa
par un voyageur
Publié le 20 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
21 nov. 2023 par Kasa University-Airport Santa Clara, Gestion de l’hôtel
Hi Siham,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
par un voyageur
One-bedroom apartment next to Santa Clara Uni
Publié le 24 sept. 2023 sur HotelsWhen I booked this apartment, it was advertised as a hotel with a virtual front desk. It is NOT a hotel. It is a private apartment complex with dogs, piano teachers, and young people living life. If you need help with something, good luck. Our coffee maker didn't function. The Kasa chatbot told me to fill out an online form. I did and never received a follow-up.
The Good: The apartment was spotless, quiet, and within walking distance of SCU and a few nice restaurants. There is public EV charging in the Retail parking spaces for $0.25/kWH. Charging is free in the SCU garage if you are visiting there. There is a gorgeous rooftop pool with two lap lanes plus a hot tub and loads of space to gather. The linens were soft.
The Bad: The king bed was squeaky - don't sneeze or roll over if you plan to sleep through the night. Accessing the building was complicated (for good reason - they need to protect tenants). But be warned, if you are tired after a long day of travel or not tech-savvy, it can be difficult to get into the building. There is a 7-digit code that must be entered quickly - either have it memorized or have someone read it to you as you enter it, or it will time out. You will have another 4-digit code to access your apartment. After you get in, there is a key card for the elevator and exterior doors. It works well. There is also an app, but it's spotty, so a second card would be better.
Commentaires de Gestion de l’hôtel
3 oct. 2023 par Kasa University-Airport Santa Clara, Gestion de l’hôtel
Hi Angie,Thank you for choosing Kasa University-Airport Santa Clara. We appreciate your feedback and apologize for any inconvenience you experienced. We will address the issues and explore ways to improve. We hope you enjoyed the amenities and look forward to welcoming you back.Best regards,Team Kasa
par un voyageur de San Luis Obispo
Publié le 22 juin 2023 sur Expedia
The check in process was a little clunky, but the units themselves were great. I was in town for business and could easily see having an extended stay at this location. Convenient to the Cal Train and to the University. Safe, well maintained property and neighborhood.
par un voyageur
Publié le 14 juin 2023 sur Expedia
par un voyageur
Publié le 13 juin 2023 sur Expedia
