Note fondée sur 901 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Pas asser prope lit et sal de bain
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Joseph, we’re deeply sorry to hear about the cleanliness issues with the bed and bathroom. This is unacceptable, and we are taking immediate action to address these concerns with our team. Your feedback is crucial for us to improve our services. If you have any further details or need assistance, please contact us directly. We appreciate your input and hope to provide a better experience in the future.Best Regards,Customer Care Team
par un voyageur
Publié le 5 mai 2022 sur Hotels
par un voyageur
Publié le 24 juill. 2019 sur Hotels
bon rapport qualité prix
par un voyageur
Publié le 26 oct. 2024
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Maria, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards,Customer Care Team
par un voyageur
Publié le 25 oct. 2024
Not the best customer service experience I’ve had. Noisy all night room by ice machine
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Maria, thank you for sharing your experience with us. We’re sorry to hear that your stay was disrupted by noise from the ice machine, and we apologize for any inconvenience this caused. Our goal is to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short in this instance. We will work on better soundproofing measures and review room assignments to minimize disturbances in the future. Your feedback is invaluable, and we hope to have the opportunity to improve your experience on your next visit.Best Regards,Customer Care Team
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear H kennedy, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards,Customer Care Team
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Kayla, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards,Customer Care Team
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Beth, we're ecstatic to receive your positive rating! Thank you for choosing our hotel, and we're thrilled that you had such a positive experience. We look forward to having you back with us soon! Best Regards,Customer Care Team
par un voyageur
Publié le 30 sept. 2024 sur Expedia
I like the whole experience
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Alexander, thank you for your positive feedback! We're thrilled to hear that you enjoyed your whole experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another great stay!Best Regards,Customer Care Team
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear David, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards,Customer Care Team
