Note fondée sur 347 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 oct. 2024
Nothing special. Very old property with no elevator.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Mary, Gestion de l’hôtel
Dear Jeannette,Thank you for sharing your thoughts. We appreciate your feedback about our property. While we strive to maintain a comfortable atmosphere, we understand that the age of the building and the lack of an elevator can be concerns for some guests. We’re continuously working to improve our offerings and hope you’ll consider staying with us again in the future.Best,Mary
par un voyageur
Publié le 18 oct. 2024
Had to ask for a blow dryer. TV was not easy to figure out. Guy at the front desk was not the cheeriest.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Mary, Gestion de l’hôtel
Dear Jeannette,Thank you for your feedback. I apologize for the inconvenience you experienced with the blow dryer and the TV. We’re also sorry to hear that our front desk staff didn’t provide the cheerful service we aim for. Your comments will help us improve, and we appreciate you bringing this to our attention. We hope to provide you with a better experience in the future!Best,Mary
par un voyageur
Publié le 5 oct. 2024 sur Expedia
$100 extra per day for incidental fee deposit
par un voyageur
Publié le 1 oct. 2024 sur Expedia
par un voyageur
Publié le 30 sept. 2024 sur Expedia
par un voyageur
Publié le 29 sept. 2024 sur Hotels
The bathroom door swung open, and didn’t lock.
No microwave in room
No closet in room
People in the next room were extremely noisy, until morning hours
Person who checked us in was not friendly or welcoming
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Mary, Gestion de l’hôtel
Dear Mary,Thank you for taking the time to share your feedback. I sincerely apologize for the inconvenience you experienced during your stay with us.I'm sorry to hear about the issues with the bathroom door and the noise disturbances from neighboring rooms. We will address these matters with our maintenance and management teams to ensure improvements are made.Regarding the lack of a microwave and closet in the room, I apologize if this caused any discomfort. We are continually reviewing our amenities to better meet guest needs. Lastly, I regret that the service at check-in did not meet your expectations. A warm, friendly welcome is something we strive for, and I will ensure that this concern is addressed with our team.We hope to have another opportunity to provide you with a much more enjoyable stay in the future. Thank you again for your honest feedback.Best regards,Mary
par un voyageur de Chico
Publié le 28 sept. 2024 sur Expedia
Very convenient for my needs. Staff very hospitable too.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Didn't expect room to be so small
par un voyageur
Publié le 26 sept. 2024 sur Expedia
