Note fondée sur 729 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Customer Service, Gestion de l’hôtel
Nunya, thank you for staying with us at Sonesta Simply Suites Silicon Valley Santa Clara. We're thrilled you had a positive experience and we hope to welcome you back in the future!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Extremely dirty and inconsiderate i have a legit service animal and was placed on the first floor with a bunch of random people who are places in the first floor because they have dogs as well (but these dogs were not service animals) expect hearing bums the train and a bunch of dogs barking all day!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Customer Service, Gestion de l’hôtel
Jocelyn, thank you for your feedback regarding your recent stay. We appreciate your understanding that all pet-friendly rooms are located on the first floor to accommodate guests with allergies on higher floors.If you prefer to be near friends during your stay, please don’t hesitate to request adjoining rooms at the time of booking or check-in. We regret that your experience did not meet your expectations and hope you will allow us the opportunity to enhance your stay in the future.If you need any assistance in planning your next visit, please let our front desk team know.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
fine stay
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Customer Service, Gestion de l’hôtel
Michelle, thank you for sharing your thoughts. The comments on your stay will be taken into account as a means of improvement for future visits.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Customer Service, Gestion de l’hôtel
Roberto, the team is sorry to hear about your recent experience. Your feedback is valuable, and the team appreciates you taking the time to provide a rating. If there is more you wish to share about your visit, please feel free to reach out.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Customer Service, Gestion de l’hôtel
Angela, thank you for sharing your feedback. Your insights are valuable, and the team continually strives to improve each guest's experience.
par un voyageur de Provo
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Customer Service, Gestion de l’hôtel
Thank you for the fantastic rating, James & Andrea!It's outstanding you had such a wonderful experience at Sonesta Simply Suites Silicon Valley Santa Clara. We care about the satisfaction of our guests. We can't wait to see you again soon!
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Customer Service, Gestion de l’hôtel
Tynell, thank you for staying with us at Sonesta Simply Suites Silicon Valley Santa Clara. We're thrilled you enjoyed your stay and hope to welcome you back soon.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Great stay, comfortable and convenient. Staff was nice and check in was fast. I would stay here again
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Customer Service, Gestion de l’hôtel
Yecenia, we are thrilled you enjoyed your stay at Sonesta Simply Suites Silicon Valley Santa Clara. Our team members are pleased to hear that you found your experience comfortable and convenient. We're looking forward to welcoming you back!
