Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Santa Ana
Publié le 5 sept. 2024 sur Expedia
It's a great hotel/resort to visit this area of the Dolomites, particularly if you are in the region for hiking. Staff is friendly and helpful, breakfast is great, and the pools are wonderful. Highly recommended!
My only gripe is the don't take the American Express card, something I believe is not acceptable for a 4-star hotel like Diamant SPA Resort. It was an unpleasant and unexpected surprise.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Julia, Gestion de l’hôtel
Thank you so :)
par un voyageur
Publié le 22 juin 2024 sur Hotels
Schönes Hotel mit einem wunderbaren Wellnessbereich.
par un voyageur
Publié le 20 juin 2024 sur Expedia
The staff was lovely.
Commentaires de Gestion de l’hôtel
20 juin 2024 par Julia, Gestion de l’hôtel
Thank you so much! Hope to see you again! :)
par un voyageur
Publié le 16 juin 2024 sur Expedia
We really enjoyed our stay at Diamant. Very comfortable room and great spa in a beautiful location with very helpful staff!
Commentaires de Gestion de l’hôtel
20 juin 2024 par Julia, Gestion de l’hôtel
Thank you so much! Hope to see you again! :)
par un voyageur
Publié le 25 mars 2024 sur Expedia
par un voyageur
Großes und doch gemütliches Hotel; netter Service
Publié le 23 mars 2024 sur HotelsGroßes und doch gemütliches Hotel; netter Service, professionell organisiert. Gutes, abwechslungsreiches Frühstück und Abendessen, nachmittags eher einfach.
Zimmer traditionell, etwas älter, Wellness vielfältig.
Große Tielfgarage.
Privates, kostenloses Shuttle zur Seilbahn!
par un voyageur
Publié le 22 mars 2024 sur Expedia
Low quality food. Very disappointed, never happened to eat so poorly in a resort in Val Gardena. Quality over quantity!
Commentaires de Gestion de l’hôtel
22 mars 2024 par fam. Mussner, Gestion de l’hôtel
thank you for your feedback. sadly you haven't said anything during your entire stay :) We also have something to say: we have never seen such unpolite and loud children! have a nice evening
par un voyageur de Tyler
Publié le 26 févr. 2024 sur Expedia
We booked a junior suite which listed to have 1 double bed and 2 single beds. The listing also showcased two rooms one with the double bed and another with the two single beds.
Upon arrival the room was a single room with just a double bed and a sofa bed. We were told we were crazy for believing the room could have hosted the double the singles and we should have expected the sofa bed.
The room and facilities were quite out-dated, the "shower" was a bath-tub with a shower head, and no curtain or glass divider to contain the water.
The quality of the buffet was also very sub-par, with breakfast being served with the desserts left-over from dinner, and the variety and quality of food being very basic. At dinner if desserts were finished before 8:30, they wouldn't be replenished.
The spa situation was also underwhelming, with the hot-tub being drained, the internal pools kept at a very low temperature and the inside/outside pool being poorly heated and covered to "save energy".
We have stayed at multiple hotels in this areas in the last few years, and this hotel doesn't deserve the 4stars it claims.
Especially for the $585/night we spent to stay in these facilities.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Mussner, Gestion de l’hôtel
good evening I'm not suprised to get your feedback. you got the Junior suite booked, with one double bed, which can be transformed in two twin beds. and there is also a double sleeping sofa wich you did not want to use. in our area there exist no hotels with two double beds in one room, one is always a sleeping sofa. we have rooms with shower and rooms with tub if you don't specify that you want a shower, we can not know it!! You forgot that you were expecting to have 2 bedrooms in a 30 sqm room... aaaa yes you said that you are not an architect, but honestly 30 sqm are the same all over the world and you don't need to be an architect to figure that out. the indoor pool has 31 degrees and the outdoor 33 degrees. all the Jacuzzis 34 degrees. concerning the food I'm really surprised as you always told the waiters that everything was fine.... We wish you all the best on your more than 200 nights in hotels all over the world (as you told us :) )
par un voyageur
Publié le 18 janv. 2024 sur Hotels
par un voyageur
Publié le 7 oct. 2023 sur Hotels
Bellissima SPA, ottima location e il ristorante. Peccato per la vicinanza della strada principale che non rilassa a finestre aperte ma insonorizzazione delle camere è notevole.
