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Smart Hotel Saslong

3.0 star property
3-star ski hotel near Seceda Ski Area

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Photo gallery for Smart Hotel Saslong

Exterior
Reception
Birthday party area
Bar (on property)
Breakfast and dinner served, international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
Via Pallua 40, Santa Cristina Val Gardena, BZ, 39047
  • Val Gardena
    ‪1 min walk‬
  • Monte Pana Ski Lift
    ‪16 min walk‬
  • Ciampino-Sella Ski Area
    ‪3 min drive‬
  • Bolzano (BZO)
    ‪62 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room (2 bunk beds)

Quadruple Room (2 bunk beds)

Quadruple Room (2 bunk beds)

  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Double Sofa Bed

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4.5 out of 5, Wonderful, (206)
The price is CA $234
per night
CA $263 total
includes taxes & fees
18 Mar - 19 Mar
Residence Antares

About the area

Santa Cristina Val Gardena

Mountain retreat .With a stay at this Santa Cristina Val Gardena hotel, you'll be within a 5-minute walk of Dolomites and Val Gardena. Also, Isarco Valley is within half a mile (1 km) and Monte Pana Ski Lift is within 2 miles (3 km).

What's nearby

  • Val Gardena - 1 min walk - 0.0 km
  • Monte Pana Ski Lift - 16 min walk - 1.4 km
  • Ortisei-Furnes Gondola - 5 min drive - 4.5 km
  • Seceda Ski Area - 6 min drive - 5.2 km
  • Furnes-Seceda Cable Car - 15 min drive - 8.3 km

Getting around

  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 22 min drive

Restaurants

  • ‪Tubladel - ‬3 min drive
  • ‪Ristorante Cascade - ‬5 min drive
  • ‪Pizzeria I fudlè - ‬18 min walk
  • ‪Ristorante Pizzeria Mar Dolomit - ‬3 min drive
  • ‪Restaurant Pizzeria Plaza - ‬3 min drive

About this property

Smart Hotel Saslong

3-star ski hotel near Seceda Ski Area
This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Smart Hotel Saslong helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Free self parking is available. A complete renovation of Smart Hotel Saslong was completed in May 2022.

This 3-star Santa Cristina Val Gardena hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 4 levels
  • Built in 2010
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Smart Hotel Saslong offers 50 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Beds feature down comforters. Televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, German, Italian

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered extended parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip train station shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Ski shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 20.00 for adults and EUR 20.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)
  • Hosted evening meal available daily for a fee of EUR 30

Things to do

  • Bicycle tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike storage
  • Electric bike charging stations

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Area rugs in public areas
  • Elevator
  • Elevator door width (inches): 59
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 28
  • Hardwood flooring in public areas
  • In-room accessibility
  • Roll-in shower
  • Roll-in shower width (inches): 47
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 47

Room amenities

Entertainment

  • 32-inch TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Local maps
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 40
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 40
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 7:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Renovations and closures

The property is closed between April 7 and May 31.

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: EUR 9 per day
  • A tax is imposed by the city: EUR 2.80 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20.00 for adults and EUR 20.00 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)
  • Hosted evening meal: EUR 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

Property Registration Number IT021085A1AIKCG7PH

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Saslong
Smart Hotel Saslong Santa Cristina Val Gardena
Smart Saslong Santa Cristina Val Gardena
Smart Saslong
Smart Hotel Saslong Hotel
Smart Hotel Saslong Santa Cristina Val Gardena
Smart Hotel Saslong Hotel Santa Cristina Val Gardena

Smart Hotel Saslong Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 99 out of 197 reviews
Rating 8 - Good. 69 out of 197 reviews
Rating 6 - Okay. 21 out of 197 reviews
Rating 4 - Poor. 6 out of 197 reviews
Rating 2 - Terrible. 2 out of 197 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very clean.
Stayed 1 night in Sep 2024

8/10 Good

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great amenities. Very short drive to Ortisei to check out the attractions.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Carla, Lutz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but it was very nice. The hotel is conveniently located close to a bus stop. They give you a bus ticket that it is good for 7 days. We had rented a car but still used it. There is a garage to park your car if needed. The rooms are nice and modern but very plain. I wish there was a small fridge. There is no AC which I heard that none of the hotels have. It got a little hot during the night and leaving the patio door open wasnt an option due to the traffic noise. The breakfast was superb!! Amazing variety and delicious! I would stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Dabin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best place to stay near Ortisei. Check in process was easy for after hours. Amenities provided by the hotel was great; drinking water, hot water and ice at the common lounge. Hotel provided free bus ticket for us to use which was great help if you are going to Ortisei centre for dinner and cable car. Also was great help if you are using buses for nearby areas.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Usual Italian friendly welcome and service. Room was a bit warm due to the high temperatures throughout the day, but cooled down nicely for bedtime. Breakfast was excellent Restaurant was very good serving some local Ladin specialties that I had never seen. Bus tickets to Ortisei were much appreciated as the parking is €30 for 8hrs. Makes Seceda less of a hassle, because most of the parking spaces are full by 0900hrs
Seceda
Stayed 3 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Santa Cristina
Great place to stay with free breakfast. Comfortable beds. Stylish.
Stayed 1 night in Jul 2024

10/10 Excellent

Arushi

Stayed 1 night in Jul 2024

6/10 Okay

Cheryl

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We had to leave another hotel that morning, and asked if we could store our bags for a couple of hours before check-in. They said we could but that it would cost 10 euro. That wasn't a great first impression. I guess they're going for an automated check in service in general, so it feels like there isn't anyone readily at the front desk, and very imprersonal. Then we noticed their coffee in the lobby had a charge too. It was a lot of nickeling and diming. The room was okay except it smelled heavily of cleaning products. The one great thing was the breakfast the next day. Overall, this was a mediocre experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Ronaldo

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very easy to get to, staff incredibly friendly and also helped me setup a surprise of champagne and treats for myself and my wife to celebrate our recent marriage! Breakfast was great as well, would definitley stay again!
Stayed 2 nights in Jun 2024

4/10 Poor

Crysta

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
While this is a cute hotel it’s very expensive for what you get. The rooms are teeny - teeny tiny. The towels are not in the bathroom so when you get out of the shower you suddenly realize that you need to walk into the room to get a towel. They don’t have shampoo and conditioner or lotion - just a small circle of soap labeled that it’s multipurpose. The room smelled - it seems they pump a scent into the room and it was not a pleasant one. The room also smelled like smoke the entire trip due to the people next door smoking in their room. The bar is very cute but the dinner menu was akin to school lunch. More like someone heats up food as opposed to a chef. My shrimp came out cold inside and the pasta sauce was basic. My husband broke his leg skiing and had to get emergency surgery at the Dolomite Sport Clinic. When we got back to the hotel we asked for a chair to put in the shower because they did not have accessible rooms and he was unable to bear weight on one leg. They said they would give us a patio chair that could get wet and we waited but they never brought anything so my husband had to lay in the shower floor to get clean. The breakfast buffet was a nightmare; too many people and not enough food. When I tried to bring my husband breakfast in the room due to his leg and the recent surgery they refused to allow me to bring plates to the room so I had to pile food into napkins. There are rules and there is common sense. This is more of a hostel than a hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our family
Stayed 2 nights in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Nice stay. Highly recommend the efficiency and modern accommodations. Breakfast was one of the best we had on our trip. Staff was great! Free underground parking a huge plus.
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Dan, Toronto

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
their breakfast was great! the location was okay, you need take bus to either Ortisei to Santa Christina
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amaizing.Huge variety of everyting you wish for.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Smart Hotel Saslong is, in many ways, really more of an upscale (all private room) hostel in a fantastic location. Guests have to pay additional for every amenity (except wifi and parking). So, for example, you pay for fresh towels and to have your room serviced. Additionally, the beds are quite firm, the pillows flat. Spending minimal time there, we made it work as sort of a crash pad for our hiking adventure in the Dolomites. We would never stay there again, and would not recommend it to other travelers.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
good location, good room condition and clean rooms.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the ski bus stops. Nice rooms with very comfortable bed. The availability of a ski and boot room with boot dryer is very convenient
Stayed 4 nights in Feb 2019

4/10 Poor

Shannon

Disliked: Staff & service
Be Smart and don’t stay in this overpriced Ibis.
I found the front desk person to be extremely unfriendly and unhelpful. I had booked a triple room which cost more than a double, because we were 2 adults and one child.But, due to an error while booking...I was real tired, somehow the number of people changed to 2.Even though the triple room is considerably more,I was charged $80 for the extra person. The lady at the front desk was not willing to offer any assistance, however that is not why I am giving this hotel such a bad review. I felt the attitude was terrible. I accept that I made a error while booking, and accepted the extra charge, though I think it was too much. It was her attitude, so unfriendly.... Overall as well, because of my check in being so poor, the hotel seemed like an overpriced Ibis Hotel. Very small. There was also a light outside my window on the exterior wall that could not be turned off. The final nail in the coffin, this low budget hotel charges you for the toiletries..$12 euro of all things. I never mind spending money for a quality experience, however once I have paid for the room I really dislike it when during the stay you are racking up more charges,especially for soap!
Stayed 1 night in Dec 2018

6/10 Okay

Yehiel (Hilik)

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fancy, good quality hotel at a low price
Very easy. Checked in ourselves with key in a coded locker. The hotel looks very fancy, new and up to date. The quality of the hotel is very good in this area. Nice restaurant with a buffet and great value for the money. Would deffinetly stay here again if I visit this area.
Stayed 1 night in Sep 2018