Note fondée sur 334 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 nov. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
17 nov. 2021 par Hector Salinas, Gestion de l’hôtel
Muchas gracias por su visita.
Saludos
par Nicolas S de Paris
Good location good pool!
Publié le 8 juin 2014 sur HotelsGreat standards for Bolivia! Great location near the mall and great pool!
par un voyageur de Paris
Publié le 13 déc. 2011 sur Hotels
par un voyageur
Publié le 28 août 2024 sur Expedia
Great location
Great hotel
Commentaires de Gestion de l’hôtel
29 août 2024 par Litci Flores, Gestion de l’hôtel
DearThank you for your preference! Your comments are very important to us.We hope to see you on a future visit to Santa CruzReceive our best regards
par un voyageur
Publié le 27 août 2024 sur Expedia
I gave it 4⭐️ but I would go 4 1/2 IF I COULD. Everything was really good With the exception of checking in, and the knew rule they have at the pool.
CHECK IN: At my check-in the girl was very dismiss some of the questions I had, and just made me feel like if I was a bother to her, Maybe because I had driven for about 19 hours and I look like crap. I came with a friend and his family as well and he also looks like crap.
POOL🏊 : my family and my friends family went to the pool While I went to go get food, when my wife calls me and tells me that my girls are shivering outside of the pool and the pool guy would not give them a towel to dry up. This got me pretty upset because you have eight children shivering in the cold and you will not give them a towel because you need a card that nobody gave us when we checked in. The young man pointed to a paper sign at the towel station and said “it says you need a card on this paper sign“. How am I supposed to know or read from the lobby at my check-in that there was a sign somewhere outside that said I need a card.
I think the card policy for the towels is absolutely absurd because of the caliber this hotel is supposed to be. I don’t think you get many Towel thieves, To cause you to enforce such a rule. 🤦🏻♂️
EVERYTHING ELSE WAS EXCELLENT 5⭐️: We stayed in the pool till dark and nobody Gave us a hard time. ⭐️⭐️DYAN⭐️⭐️ is a Jewel 💎. I would give that woman a raise. She always makes Our vacation special.
Commentaires de Gestion de l’hôtel
29 août 2024 par Meliza Cabrera, Gestion de l’hôtel
Dear William, Thank you for sharing your feedback. We apologize for the inconvenience you experienced during check-in and at the pool. Your comments have been noted, and we will address these issues to ensure a better experience for our guests. We are glad to hear that you enjoyed the other aspects of your stay, and we appreciate your kind words about Dayan. We hope to have the opportunity to welcome you back and provide you with an improved stay. Thank you for choosing Hotel Camino Real.Best Regards
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Litci Flores, Gestion de l’hôtel
Estimado CleversonGracias por su preferencia! tus comentarios nos llenan de motivación!Esperamos contar con su presencia una futura visita a Santa Cruz.Reciba saludos cordiales
par un voyageur
Muito bonito e limpo.
Publié le 13 août 2024 sur HotelsLindo hotel, aconchegante, limpo, boa comida, quartos grandes.
Recomendo.
Commentaires de Gestion de l’hôtel
14 août 2024 par Luisa, Gestion de l’hôtel
Olá Cleverson!Muito obrigado por compartilhar sua experiência conosco! Estamos felizes em saber que você achou nosso hotel bonito e limpo, e que teve uma estadia aconchegante. É ótimo saber que gostou da comida e dos quartos espaçosos. Agradecemos sua recomendação e esperamos ter o prazer de recebê-lo novamente em breve.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Litci Flores, Gestion de l’hôtel
Estimado huéspedGracias por su preferencia! sus comentarios son muy importantes para nosotros!Esperamos contar con su presencia una futura visita a Santa Cruz.Reciba saludos cordiales
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Litci Flores, Gestion de l’hôtel
Estimado MatiasGracias por su preferencia! tus comentarios nos llenan de motivación!Esperamos contar con su presencia una futura visita a Santa Cruz.Reciba saludos cordiales
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Good hotel and conveniently located. Staff was good except the guy at the pool. He charged us more than what we ordered and he made 2 drinks but barely had any alcohol. Be careful with the pool bar. Indoor pool was great and rooms are good.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Litci Flores, Gestion de l’hôtel
Dear Mr. AlejandroThank you for your preference! Your comments are very important to us!We hope to have your presence on a future visit to Santa Cruz and to be able to change the experience with our services.Kind regards
