Note fondée sur 41 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Folsom CA
Great Neighborhood
Publié le 17 juill. 2024 sur HomeAwayThree adults filming a TV show in SC. We travel all year and always stay in VRBO properties. This house is as-advertised. Nice place. Everything works. Great location.
par un voyageur de Sacramento
Santa Cruz Getaway
Publié le 16 juill. 2024 sur HomeAwayThe location was in great proximity to the ocean west cliffs so great for walks but if you’re looking for a beach, there is Natural Beaches State Park which is a 5 min drive or 15-20 mins if you don’t mind walking.
The house itself was cute and it does appear that they’ve listened to feedback and have made some updates. My biggest disappointment was the backyard. I had seen some comments about it being really overgrown, which it wasn’t, but it was all just dead (recently cut) weeds and dirt. It would been great if it was usable grass, etc. where we could relax outside.
There is a tv in the living room which is connected to streaming apps that you can easily log into. There was also a tv in the master but there was no cable and no accessibility to any streaming. Since they don’t provide cable, there was really no point to having the tv there.
There was also mention of using an available outdoor shower to wash off any sand, etc. but there was no shower to be found.
We did enjoy our stay for the most part.
par un voyageur
Great location
Publié le 6 juill. 2024 sur HomeAwayClose to boardwalk and plenty of nice stores nearby
par un voyageur
Great price and location but needs some TLC
Publié le 10 juin 2024 sur HomeAwayWe rented this place for our family getaway to the boardwalk and beach for my son’s birthday/graduation gift. I give our stay a 4 out of 5 because there were some areas of the home that could use some TLC.
Likes: Location, big kitchen space, amount of beds, comfy couch, WiFi, Roku, laundry availability, ease of checkin, ability to check in early and communication with property management.
Dislikes: outside area needs to be maintained and is not as pictures shown. There are high weeds all over back yard and front yard which took away the ability to let our toddler play outside at the home. The roses in driveway are over grown which made it hard to park two cars in the driveway. There wasn’t a fire pit like it said on the amenities list and was pictured in the ad. The cleaning could have been a little better. The floors, windowsills and showers could have used a little more love.
Overall we enjoyed our stay and appreciated the property management reaching out to us when we sent them our ratings. I truly hope they fix the few areas of concern.
par un voyageur
Great for families.
Publié le 7 janv. 2024 sur HomeAwayThe house is one block from West Cliff Drive. It is a one story house in a neighborhood. There is plenty of parking, a nice kitchen, and room to move around in
We enjoyed our stay.
par un voyageur
Santa Cruz vacation
Publié le 26 juin 2023 sur HomeAwayGreat neighborhood and location. Disappointed that a washer and dryer were listed in amenities, but we did not have access to them. Floors could have been cleaner
Commentaires de Gestion de l’hôtel
13 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Lori, thank you for taking the time to review your stay with us, we are so glad to hear that you love our home. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!
par un voyageur
Disappointing
Publié le 4 janv. 2023 sur HomeAwayFor the good: The location is amazing. One block from walking along the coast and four blocks from great coffee shops, markets, etc.
The bad: For dinner the first night I preheated the oven. When I opened, I was hit with a ton of massive chemical fumes from oven cleaner that had not been wiped out. The couch, as mentioned in a previous review, was incredible uncomfortable. The house is in need of serious TLC- mold on bathroom tiles, water spots on ceiling, etc. However, the biggest issue we had were ants- they appeared sporadically all along the baseboards, the bathroom tiles, etc. One of our party had them in their bed and when arriving home they were in some of the dopp kits. I called to let the company know and they asked for pictures then said it may be due to the weather. I understand that but we ended up leaving a day early, both due to the storm and one of our party had ants in their bed. With the amount we paid for this property, I was extremely disappointed.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Santa Cruz Getaway
Publié le 29 déc. 2022 sur HomeAwayThis is an older property which is clear in the listing. The living room furniture is very old and soft. Hard to get out of and should be replaced. We were just there for Xmas and, unfortunately, the oven and stove went out; the microwave door did not work; the toaster oven was broken and we did not have instructions on how to access the laundry room. The next day a very competent handyman corrected all this except for the toaster oven.
The walk along W. Cliff is beautiful and only a short block away.
It generally worked for us with 6 adults and 1 kid 4 yrs. old and a baby. I would go there again if the furniture were updated.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. Local staff is always available to assist if there are amenities in the home that fall short. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Great Location , Nice beachhouse
Publié le 4 oct. 2022 sur HomeAwayWe would definitely stay at this house again.
Pro: The location is amazing. It is one block from West Cliff Dr, and one mile from Natural Bridges. There is lots of light and big rooms, a nice front and back yard. It is one story. It is close to restaurants and coffee shops. The kitchen is big and better supplied than earlier reviews mentioned. The washer and dryer are available, but you need to ask for a separate code for the door. There was plenty of space for 6 adults and two children to gather and to have private spaces. The beds are comfortable. There was plenty of parking. There is streaming services on the TV in the living room, but the DVD is only in the master bedroom. We would stay again.
Con: This is definitely a beach house, not a resort. The couches are not very comfortable. The floors were dirty. There was a problem with the shower making it unusable, but they fixed it within one day. Bring your own shampoo and soap. The management was responsive to our issues.
par un voyageur
Nice but needs upkeep.
Publié le 18 juin 2022 sur HomeAwayNot well maintained, a bit run down, amenities were not sufficient., no laundry, no beach towels. Location was great. Unuseable back yard. Weeds galore, nowhere to put clothes. No hangers in closets. Nice kitchen,, and well appointed. No one answered our call about the A. c. Unit. Beds were comfortable. We had a good stay but needed to rely on relatives in the area for many basic items.
