We got up to our room, there we're lots of people hangout, our kids were terrified, our key card didn't work until we pushed hard on the door, the room smelled really bad,we asked for another room or refund and we were refused, we took the lost and slept in our vehicle, it was a very very disappointing birthday for our child but had fun at the Monterey aquarium is what counted for him ...I extremely don't recommend this location at all.. you're better off sleeping in your vehicle...