Note fondée sur 227 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 déc. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
17 déc. 2019 par Radisson sc, Gestion de l’hôtel
Estimado huésped,
Muchas gracias por su perfecta puntuación. Nuestro principal objetivo es su satisfacción.
Nos encantaría recibirlo en el hotel nuevamente. Le deseamos un feliz día.
Sthephany Abrego,
Jefe de Calidad.
par un voyageur
Publié le 21 févr. 2018 sur Hotels
Un bel hôtel et très confortable mais
trop bruyant car il y avait beaucoup d’enfants
Commentaires de Gestion de l’hôtel
28 févr. 2018 par General Manager , Gestion de l’hôtel
Dear Guest,
Thank you so much for your comment, for us to know your opinion it is very important.
Our main objective is to meet your expectations of quality and service.
We will be more than happy to welcome you again at the hotel.
Best Regards,
José Vicente Mayorquin
General Manager
par un voyageur
True to Raddison Brand.
Publié le 31 déc. 2023 sur HotelsBeautiful property. Very nice pool area . Good choice of food selection. Spacious room - abundant TV channels portions. Airport shuttle made it convenient too. Freindly staff
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Coordinador operativo, Gestion de l’hôtel
Dear Vicky,As a hotel we are very happy that you enjoyed your stay with us. We will be looking forward to receiving you another time.Thank you for your review, it is of great help to us.We hope to see you soon.Radisson Hotel - Santa Cruz Bolivia
par un voyageur
Publié le 24 sept. 2023
El personal en el hotel desde el principio no tratan bien a los huéspedes .
Ordene toallas y papel higiénico y nunca lo trajeron .
El hot tub no servía tampoco y estaba sucio .
Pésimo servicio que te tenia que quedarme una semana en el hotel pero , no me gusto para nada que al siguiente día me fui..
par un voyageur
Publié le 6 juill. 2023 sur Expedia
Perfeccion
par un voyageur
Publié le 4 juill. 2023 sur Expedia
No towels. Air conditioning off.
Bad Service
Commentaires de Gestion de l’hôtel
23 juill. 2023 par Customer Care, Gestion de l’hôtel
Thank you for posting a review. It saddens us to hear that your stay was less than pleasing due to the availability of towels, your concern with the air-conditioning unit and the service of our staff at that time. We are genuinely concerned about our guest's satisfaction and we apologize for any inconvenience it has caused you. Know that your feedback is highly important to us and will be forwarded to the hotel management to help us facilitate all the necessary improvements to provide an outstanding service. We hope for another opportunity to serve you again and exceed your expectations.
par un voyageur
Publié le 15 mai 2023 sur Hotels
par un voyageur
Publié le 20 avr. 2023 sur Expedia
Very clean, easy check in and out and the restaurant food was amazing specially the sushi.
par un voyageur
Publié le 18 avr. 2023 sur Expedia
It was dirty in our room, especially the floor was filthy. The service at the bar was very poor and very slow!!! There was no service at the spa and the swimming pool. The hot tub by the pool was out of service.
Commentaires de Gestion de l’hôtel
21 avr. 2023 par Customer Care, Gestion de l’hôtel
Thank you for sharing your review. It saddens us to hear that your stay was less than satisfying due to the cleanliness of the room, the service of our staff and that the pool and hot tub area were not up to their best state at that time. We understand how important good relaxation is and we apologize for the inconvenience it has caused you. Know that your feedback is highly important to us and will be forwarded to the hotel management to ensure that a situation like this won't happen again. We hope that you will reconsider and give us another chance to provide you with the experience that you truly deserve.
par un voyageur
Publié le 17 avr. 2023 sur Expedia
Not acceptable that the bar closes early or 1 towel for a twin room. Slow check in. Worst of all, air conditioning not working below 26 C
