Note fondée sur 921 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
par un voyageur
Hôtel digne du nom motel
Publié le 19 févr. 2024 sur HotelsSéjour agréable mais accueil très peu chaleureux - voire pas du tout
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Customer Care Team, Gestion de l’hôtel
Hi PATRICK,We're glad to hear that you had a pleasant stay with us, but we're truly sorry to hear that you didn't receive the warm welcome that we strive to provide for all our guests. Ensuring a friendly and welcoming atmosphere is a top priority for us, and we apologize for falling short of your expectations in this regard. Your feedback is invaluable, and we will address this issue with our team to ensure that all guests receive the warm reception they deserve. We appreciate your honesty and hope to have the opportunity to welcome you back for a truly exceptional experience in the future!Best Regards,Torch Lite InnCustomer Care Team
par un voyageur
Publié le 12 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 juill. 2023 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 16 janv. 2022 sur Hotels
belle chambre
Commentaires de Gestion de l’hôtel
5 mai 2022 par Customer Care Team, Gestion de l’hôtel
Dear guest, thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!
par un voyageur
Publié le 19 août 2024 sur Expedia
The sheets were filthy, unwashed and covered in bugs
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Care Team, Gestion de l’hôtel
Hi Hubert,We’re truly sorry to hear about the issues you encountered with the cleanliness of the sheets and the overall condition of the property. This is certainly not the standard we strive to maintain. We will address these concerns with our housekeeping and maintenance teams to ensure that such problems are promptly resolved. Additionally, we regret that our staff and amenities did not meet your expectations. Your feedback is crucial for us to improve, and we would appreciate any further details you can provide. We hope to have the opportunity to offer you a much better experience in the future.Best Regards,Torch Lite InnCustomer Care Team
par un voyageur
Publié le 18 août 2024 sur Expedia
Was good
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Care Team, Gestion de l’hôtel
Hi lori,Thank you for your feedback! We’re glad to hear that you had a good experience. If there’s anything specific you’d like to share or if you have any suggestions for improvement, we’d love to hear them. We look forward to welcoming you back!Best Regards,Torch Lite InnCustomer Care Team
par un voyageur
Publié le 18 août 2024 sur Expedia
Better than I expected!
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Care Team, Gestion de l’hôtel
Hi Ryota,We’re thrilled to hear that your stay exceeded your expectations! Thank you for your positive feedback. If there’s anything specific you enjoyed or any suggestions you have, feel free to let us know. We look forward to having you stay with us again!Best Regards,Torch Lite InnCustomer Care Team
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 15 août 2024 sur Expedia
Close walk ! Very friendly office people !
Commentaires de Gestion de l’hôtel
17 août 2024 par Customer Care Team, Gestion de l’hôtel
Hi Jacqueline,We’re delighted to hear that you found our location conveniently close and our office staff very friendly! It’s always our goal to provide a welcoming experience for our guests. Thank you for your kind words, and we look forward to hosting you again!Best Regards,Torch Lite InnCustomer Care Team
