Note fondée sur 912 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Parfait.
Publié le 11 juin 2024 sur HotelsJ'ai séjourné au Best Western Plus à Santa Fe et j'en suis très satisfait. L'hôtel était en très bon état, vraiment rien à signaler. Le service était correct et efficace. Bien qu'il ne soit pas situé en centre-ville, il offre un bon rapport qualité-prix, ce qui compense largement. Un choix judicieux pour un séjour confortable à Santa Fe.
Commentaires de Gestion de l’hôtel
15 juin 2024 par Martinez, Gestion de l’hôtel
Thank you for the feedback, Pierre. We are happy to hear of your recent stay with us. We will share your nice comments with our team and keep improving for all our guests. Hope to see you again soon.
par un voyageur
Publié le 28 oct. 2024
The property was not in the best shape. The elevators were inoperable, the cleaning staff were noisy, the walls were paper-thin (you could hear all the adjacent rooms) and the entrance to the property requires pulling a U-turn off the main roadway to get there. We didn't eat there or use the pool -- which you could smell throughout the building. We won't be using this property again.
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Martinez, Gestion de l’hôtel
We apologize for not exceeding your expectations. The elevator is getting maintenanced this week and we will work on issues mentioned. We apologize for any inconvenience this may have caused.
par un voyageur
Publié le 20 oct. 2024 sur Hotels
The staff was amazing! Greeted by two smiling faces when we walked in. We got take out and brought back to the room, then realized we didn’t have plates. A young lady at the front desk became our hero when she was able to find a few for us. Going the extra mile for a customer…A+++++
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Martinez, Gestion de l’hôtel
We appreciate your business, Ken. We are glad that you were helped by our front desk staff. We will share your comments with our team. Hope to see you again soon.
par un voyageur de MANITOU SPRINGS
Publié le 19 oct. 2024 sur Expedia
Room quite lovely. Breakfast options not good for me. Only ‘fake’ cream for coffee. Watery or not available orange juice. Only little pre-package oatmeal. No berries, only apples, bananas & oranges. No good (nuts, raisins, berries) condiments for cereal. Only cold sugar cereals.
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Martinez, Gestion de l’hôtel
Thank you for the staying with us, Louise. We are glad that you found the room to your liking. We apologize for not exceeding your expectations for our hot buffet breakfast.
par un voyageur
2 nt stay
Publié le 17 oct. 2024 sur HotelsVery nice hotel. Good bed, clean and large room. We loved the patio too.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Martinez, Gestion de l’hôtel
We appreciate the great review, Lisa A. We are glad that you enjoyed your stay with us. Hope to see you again soon.
par un voyageur
Publié le 16 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Martinez, Gestion de l’hôtel
Thank you for the great review score, Sheri. We appreciate your business and hope to see you again soon.
par un voyageur de Evergreen
Publié le 15 oct. 2024 sur Expedia
Dirty old building, smells like .......
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Martinez, Gestion de l’hôtel
Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the southwestern hotel did not exceed your expectations. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Martinez, Gestion de l’hôtel
We appreciate your great review score, Della. We are glad that you chose our southwest theme hotel. Hope to see you again soon.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Martinez, Gestion de l’hôtel
Thank you for the nice review, Patricia. We appreciate your business.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Southwestern themed rooms are quaint. Very comfortable bed. Bathroom is a bit small but clean. Good breakfast. Friendly staff. Would stay here again.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Martinez, Gestion de l’hôtel
We appreciate your business, Debra. We are glad that you enjoyed the breakfast and found the bed to be comfortable. We hope to see you again soon.
