Note fondée sur 937 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 juin 2022 sur Expedia
Le personnel est accueillant et l’hôtel est très tranquille
Commentaires de Gestion de l’hôtel
26 juin 2022 par Manager, Gestion de l’hôtel
Hello Simon-Pierre,
Thank you for taking the time to share your comments regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
par un voyageur de chambery
Publié le 26 sept. 2018 sur Expedia
Très bon hôtel, situé sur une grande artère, avec des restaurants autour.
La chambre était très bien, notre seule déception a été d’être logés au sous-sol et d’avoir un flacon de crème vide.
Pour une nuit nous n’avons pas réclamé, mais nous ne reviendrons pas.
Commentaires de Gestion de l’hôtel
30 sept. 2018 par Guest Relationship Manager, Gestion de l’hôtel
Dear Nadia,
Thank you very much for staying with us!
We are happy to hear that our services and location made your stay so memorable. We appreciate you taking the time to share your experience and hope to see you soon again.
par un voyageur
Hôtel correct,
Publié le 1 sept. 2018 sur Expedia
Pour : Belle et grande piscine, jacuzzi
Grande chambre
Contre : Accueil plus aimable du personnel.
Emplacement : Le long d'un immense boulevard de plusieurs kilomètres.
A proximité, autres hôtels et restaurants, bon Applebee tout près.
Hôtel de chaîne avec bon confort, rapport qualité prix correct vu les prix élevés à Santa Fe.
Situé sur un grand boulevard qui mène tout droit au centre ville de Santa Fe en quelques kilomètres.
Accueil impersonnel, voir non professionnel et indifférent lorsqu'on leur a dit qu'on ne pouvait pas faire marcher le lave linge. personne ne voulait venir nous aider alors qu'ils étaient plusieurs à l' accueil.
Grande chambre pour 4 au rez de chaussée, donnant sur l'arrière, calme mais sombre. Climatisation très bruyante, micro ondes, frigo.
Grande piscine intérieure avec jacuzzi, propre, serviettes à disposition.
Salle du petit déjeuner trop petite à l'heure de pointe où beaucoup de monde s'y rend.
Commentaires de Gestion de l’hôtel
14 sept. 2018 par Guest Relations Manager, Gestion de l’hôtel
Dear guest,
Thank you for taking the time in reviewing your recent stay here at our hotel.
We apologize if you were not pleased with your overall experience. We assure you that we will look into the rating you posted and will address accordingly. Please don't hesitate to contact the team at the hotel and we would only be more than happy to assist. We hope to see you again soon.
par un voyageur
Publié le 25 oct. 2024
tt was good for a sop over
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Guest Relations Management , Gestion de l’hôtel
Hi Lorraine,Thank you for your feedback! We're thrilled to know that you found your stay comfortable for a stopover. It's great to hear that our friendly employees and the welcoming atmosphere made your visit enjoyable. We hope to see you again soon for another restful stay!
par un voyageur
Publié le 28 sept. 2024
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hello Carolyn, Thank you for your wonderful review! We’re pleased to hear that you enjoyed your stay at Comfort Inn Santa Fe. Our friendly employees always strive to create a welcoming atmosphere, and it's great to know you felt that during your visit. We hope you had a chance to relax and take in the great views from our property. Your feedback motivates us to keep providing excellent service. We can’t wait to welcome you back for another memorable stay!
par un voyageur
Publié le 24 sept. 2024
Overall, ok for price. Seems they took over an older building and fixed up some things but not all. Heavy blackout curtain was worn and had holes in it. Breakfast was basic, eggs and bacon and sausage, same both days. Bacon was not drained. One staff person for large breakfast group is not enough, needs two. Hotel was quiet. Great Mexican cafe a couple doors away.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear David, We appreciate your feedback and understand your concerns regarding the condition of the blackout curtain and the breakfast experience. It sounds like there were some areas that didn’t quite meet your expectations, and we’re sorry for that. We strive to provide a better breakfast variety and ensure that our staff can adequately serve all our guests, especially during busy times. On a positive note, we’re glad you enjoyed the quiet atmosphere and found a great Mexican café nearby. Your comments help us improve, and we hope to provide a better experience in the future.
par un voyageur
Publié le 14 août 2024 sur Expedia
Amazing breakfast and great staff
Commentaires de Gestion de l’hôtel
15 août 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Loren, We’re so glad you enjoyed the breakfast and found the staff great at Comfort Inn Santa Fe! We’re especially proud of serving those early risers and take a lot of pride in the breakfast we put together. Glad to see it added something to your trip.
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi John!Thank you so much for your perfect rating of 10 out of 10! We are thrilled to hear that you had such a wonderful experience with us. Your feedback speaks volumes about the quality of service and comfort we strive to provide to all our guests. We are delighted that our efforts to ensure a memorable stay met your expectations. Your high rating is a testament to our team's dedication to excellence. We look forward to welcoming you back for another exceptional stay in the future!
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Maria, Thank you for your 8 out of 10 rating! We’re pleased you had a good experience with us. If there’s anything specific you think could make your next stay even better, please let us know. We’re always eager to make improvements and ensure you have a fantastic stay. We hope to welcome you back soon here at Comfort Inn Santa Fe!
par un voyageur de Tucson
Publié le 12 août 2024
Usual have great luck with Comfort Inn. Have never had a bad stay until now. The free Internet in our room had no signal. Could connect fine in the hallway but had no signal in our room. When I complained at the desk she said some areas of the hotel had this issue but there was nothing she could do…….. I was able to get a great connection in the lobby….ugh.
Commentaires de Gestion de l’hôtel
13 août 2024 par Guest Relations Management, Gestion de l’hôtel
Dear John, I'm sorry to hear about the issues you faced with the Internet during your stay at our Hotel. I understand how frustrating it must have been to have connectivity problems in your room and to feel like your concerns weren't fully addressed. We strive to provide a smooth and comfortable experience for all our guests, and it sounds like we missed the mark this time. Your feedback is valuable, and we'll use it to improve our services and address the Internet connectivity issue to prevent this from happening in the future. Thank you for bringing this to our attention.
