Ratings based on 238 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 23, 2024 on Hotels
by A traveller
Posted Jun. 21, 2024 on Expedia
by A traveller
Girl's Spa weekend
Posted Jun. 16, 2024 on HotelsFantastic trip for a girl's spa weekend. Everything was exceptional -- only flaw is that the wifi and cell service is spotty at best. However, if you are going to unplug and rewind -- that can work in your favor! Forced us to truly step away from everyday lives and just relax. Hotel staff is fantastic! Friendly, helpful and kind. Beds are to die for! Food was incredible. Definitely go back!
Comment from Hotel Management
Jun. 26, 2024 by Natalie D Reservations Manager, Hotel Management
Thank you so much for taking the time to provide your feedback, we are so pleased you enjoyed your stay. We hope to have the opportunity to welcome you back in the future.
by A traveller
Posted May 29, 2024 on Expedia
Comment from Hotel Management
Jun. 26, 2024 by Natalie D Reservations Manager, Hotel Management
Thank you, so much for taking time out of your day to provide your review. We are so pleased you enjoyed your time at Rancho Encantado. We hope to have the opportunity to welcome you back in the future
by A traveller
Posted May 22, 2024 on Expedia
Comment from Hotel Management
Jun. 26, 2024 by Natalie D Reservations Manager, Hotel Management
Thank you, so much for taking time out of your day to provide your review. If you have additional details on how we may make your next stay a 5 out of 5 we would love to connect further. We hope to have the opportunity to welcome you back in the future
by A traveller from Calistoga
Posted Apr. 9, 2024 on Expedia
One of the best resort hotels we have had the pleasure of visiting. I cannot recommend this hotel strongly enough!
Comment from Hotel Management
May 22, 2024 by Natalie D. Reservations Manager, Hotel Management
Thank you, so much for taking time out of your day to provide your review. We are so pleased you enjoyed your time at Rancho Encantado. We hope to have the opportunity to welcome you back in the future.
by A traveller
Posted Apr. 7, 2024 on Expedia
Gorgeous landscape, year round pool, super friendly staff
Comment from Hotel Management
May 22, 2024 by Natalie D. Reservations Manager, Hotel Management
Thank you, so much for taking time out of your day to provide your review. We are so pleased you enjoyed your time at Rancho Encantado. We hope to have the opportunity to welcome you back in the future.
by A traveller
Posted Mar. 31, 2024 on Expedia
Comment from Hotel Management
May 22, 2024 by Natalie D. Reservations Manager, Hotel Management
Thank you, so much for taking time out of your day to provide your review. We are so pleased you enjoyed your time at Rancho Encantado. We hope to have the opportunity to welcome you back in the future.
by A traveller
Posted Mar. 27, 2024 on Hotels
This is paradise. The staff is exquisite and attentive.
The food is outstanding at Terra and their location is pure.
Comment from Hotel Management
May 22, 2024 by Natalie D. Reservations Manager, Hotel Management
Thank you, so much for taking time out of your day to provide your review. We are so pleased you enjoyed your time at Rancho Encantado. We hope to have the opportunity to welcome you back in the future.
by A traveller
Just Not a Good Four Seasons experience
Posted Jan. 11, 2024 on HotelsI’ve stayed at 18 different Four Seasons properties around the world. This one is just not worthy of the Four Seasons name.
I don’t even know how to explain it - maybe it was just because we came in January, and maybe that’s a rotten time to come. Starting with an unbelievably foul methane smell right at the front desk, to agonizingly slow service in the bar, to no-show services that were offered,…….it was just a not-good experience.
Even great hotels get it wrong sometimes, so I’m just going to assume this was one of those times. It seemed like it just wasn’t meant to be.
We won’t be back, and we suggest if you are going, do it some other time than January. Just bein’ honest.
Comment from Hotel Management
Jan. 19, 2024 by Natalie D. Reservations Manager, Hotel Management
Thank you for taking the time to provide your feedback for your stay. We are so sorry your stay didn't meet your expectations. Our management team would love the opportunity to reach out directly to follow up on your feedback. If there is a good way to connect, please let us know and we will reach out directly.
