Note fondée sur 894 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 oct. 2024
Na
par un voyageur
Publié le 25 sept. 2024
There were really no food options available. One dining room was closed for construction (we had no notice), the other was only open for breakfast and lunch (we had nice breakfast), there was no deli as advertised. Starbucks was only open the early part of the day. We were limited to one option of getting food from the Turquoise Trail in the casino. The food was good but we had hoped for more options. My husband has some difficulties with eating so we were counting on being able to get food from the deli and come back to our room. All in all it was fine, we didn't go hungry. It just wasn't what was advertised.
par un voyageur
Publié le 9 août 2024
Loved the pool at nite time ,beautiful
Commentaires de Gestion de l’hôtel
26 août 2024 par DW, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. And that you were able to enjoy the pool. Your positive feedback is truly appreciated and motivates us to keep up the good work.We look forward to welcoming you back soon!
par un voyageur de Cortez
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par DW, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your positive feedback is truly appreciated and motivates us to keep up the good work.We look forward to welcoming you back soon!
par un voyageur
Publié le 2 août 2024
Commentaires de Gestion de l’hôtel
26 août 2024 par DW, Gestion de l’hôtel
Thank you for your recent review. If you feel like you are able to share how we could have done better, please do. We strive to give our guests a great experience and appreciate feedback.Thank you!
par un voyageur
No pool
Publié le 1 août 2024 sur HotelsRoom service was not available and the pool was closed. I was planning on using them both.
Commentaires de Gestion de l’hôtel
26 août 2024 par DW, Gestion de l’hôtel
We’re sorry to hear about the issues with room service and the pool during your stay. We understand how important these amenities are and are working to address them. If there’s anything else we can do for you, please let us know.Thank you for your feedback, and we hope to have the chance to welcome you back.
par un voyageur de Kansas City
Publié le 31 juill. 2024 sur Expedia
I like the decor, the swimming pool and spa. The restaurants and bar were extremely slow and pricy. Housekeeping kept the rooms and hallway clean. They should have a map of the hotel and whats available in each room or at the front desk.
Commentaires de Gestion de l’hôtel
1 août 2024 par Jason Schliening-GM, Gestion de l’hôtel
Hello Anella, Thank you for the feedback here. We have shared your comments with our management staff as your feedback ultimately helps us improve in areas. Hope to see you again sometime--Regards, Jason Schliening
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Very clean, great staff and plenty to do on the property
Commentaires de Gestion de l’hôtel
1 août 2024 par Jason Schliening-Hotel General Manager, Gestion de l’hôtel
Hi Paul, Thank you for the great score here and thank you for staying with us!
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Jason Schliening-GM, Gestion de l’hôtel
Hi Allen, Thank you for the 10 out of 10 score here. We are glad you enjoyed your stay with us. Regards, Jason Schliening
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 août 2024 par Jason Schliening-GM, Gestion de l’hôtel
Hi Brittney, Thank you staying with us! And thank you for the outstanding score here. Regards, Jason Schliening
