Note fondée sur 89 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
2/10
Publié le 25 janv. 2023 sur HotelsNous avons quitté le restaurant sans avoir mangé ,4 chats sous la table ,le serveur s’est engagé
En disant qu’ils les enfermaient en vain .insectes dans la chambre (Iules ).
Un accès dans la boue ,le chemin inondé ,aucune réaction pour combler par quelques cailloux .Heureusement une seule nuit car c’est lamentable ,les personnels dévoués n’ ont pas pas les moyens de compenser le manque de présence de la direction .
A ÉVITER
par un voyageur de St-Denis-de-Brompton
Publié le 21 mars 2022 sur Expedia
Endroit prêt de la mer. Levé de soleil
Piscine pas très propre
Commentaires de Gestion de l’hôtel
21 mars 2022 par Drey, Gestion de l’hôtel
Dear Mr. Pascal,
Greetings from Hoyohoy Villas Resort.
Thank you for taking the time to share your experience with your stay with us.
Your review is much appreciated as they are crucial in supporting our improvement efforts. Rest assured that we are doing our best in finding a replacement with our pool's synthetic sand filter which is unfortunately not yet available. We'll do better.
We are delighted that we had the opportunity to be at your service. And thank you for extending your stay with Hoyohoy Villas Resort.
Yours sincerely,
Audrey Rose Risma
Operations Manager
par un voyageur
Séjour bof
Publié le 28 janv. 2020 sur HotelsChambres propres et literie au top.
Piscine vraiment petite et la plage de l’hôtel n’est pas nettoyée... plastiques et algues partout.
Pour le prix un petit coup de râteau le matin à marée basse ne ferait pas de mal !
Le petit déjeuné est hors de prix (375 php).
Personnel agréable.
par Denis
Publié le 14 févr. 2017 sur Hotels
par un voyageur
Publié le 20 juill. 2024 sur Expedia
The property is well thought out and designed. Just that some glass panels have spaces for bugs to get in. The staff was marvelous and very accommodating. The air conditioning unit was plenty strong in our room and comfortable. The beach is too close to the Ferry landing and debris from it is frequent along the beach. It was secluded and you have very good privacy. Some re touching and remodeling will make it shine again, for this I am sure.
par un voyageur
Awful place
Publié le 27 juin 2024 sur HotelsAir conditioner didnt cool the room. The room was full of mosquitoes, . The pool had not been cleaned. The grounds needed landscaping. There was trash down by the beach. The water was not accessible from the property, so really no private beach as advertised. They swept the road, but left trash everywhere else on the property.
par un voyageur
Publié le 12 avr. 2024 sur Expedia
Staff was nice. Showerhead in the assigned room was broken so just opted to downgrade stay in any available room.
Needs more maintainance on all amenities. Too pricey for the experience
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Drey, Gestion de l’hôtel
Thank you for your review. It was not the shower head that was broken, it was the shower head holder. However, we appreciate your review so we can fix any concerns.
par un voyageur
Publié le 9 déc. 2023 sur Expedia
par un voyageur
Neglected
Publié le 26 oct. 2023 sur HotelsIn a word... Neglected. The facility as a whole is in much need of repair. Not just the thatched roofs of the villas, but the wood rot on the eves as well as much of concrete that has broken away from the rusting rebar.
The staff was courteous and location was quiet. The entrance to the resort is not clearly marked so is easy to miss.
Swimming pool is small, easy to mistake as a koi fish pond.
Wi-Fi only accessible outside on grounds or lower level of the villa, not inside the villa.
Villa appeared clean, though still managed to contract HFM Disease, had to cut our stay short because of needing medical attention on mainland. Resort refused to reimburse/refund for unused days.
In the end, a not so romantic, romantic retreat. Will not be returning.
Commentaires de Gestion de l’hôtel
26 oct. 2023 par Audrey, Gestion de l’hôtel
We are undergoing repair to serve our guests better. With regards to your disease, may i know where did you contracted your HFM? Coz we were informed by your companion that you were already sick (diarrhea) way before you arrived in our resort. Nevertheless, I hope that you are feeling better now and somehow the first aide we provided you (i bought floracel probiotic and electrolite drink) helped. We appreciate your review it helps us do better.
par un voyageur
Awesome beach front Villa views
Publié le 3 févr. 2023 sur HotelsWe were on the beach the best views inside and out watched the sunrise through the wall of windows every morning
