Ratings based on 811 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Nov. 2, 2024
Comment from Hotel Management
Nov. 2, 2024 by MTL DGE, Hotel Management
Thank you Rebecca for your review! We hope to have you back soon!
5 out of 5
by A traveller

Posted Oct. 20, 2024
Nice unique hotel
Comment from Hotel Management
Oct. 20, 2024 by MTL DGE, Hotel Management
Thank you very much Diane for your review! We hope to have you back soon!
5 out of 5
by A traveller

Posted Aug. 24, 2024 on Hotels
Truly an amazing place to enjoy Santa Fe. The hotel is beautiful, conveniently located and the staff was always on top of things needed. We enjoyed the Lounge Bar and the coffee shop. Proximity to great food, shopping and tourist sites.
Comment from Hotel Management
Aug. 25, 2024 by MTL DGE, Hotel Management
Thank you for your detailed review! We pride ourselves on being guest oriented and look forward to having you back!
5 out of 5
by A traveller from Stevenson

Posted Aug. 20, 2024 on Expedia
A lovely oasis in the heart of Santa Fe! Valet parking, walkable to art galleries, key historic sites and restaurants. Hotel has beautiful grounds, numerous spaces to relax such as the pool, comfy lobby, coffee shop patio with fountain and roof top terrace to view the stars.
Comment from Hotel Management
Aug. 23, 2024 by MTL DGE, Hotel Management
Thank you for your wonderful and descriptive review, Laura. WE hope to have you back soon!
5 out of 5
by A traveller

Posted Aug. 19, 2024 on Expedia
Would stay here again
Comment from Hotel Management
Aug. 19, 2024 by MTL DGE, Hotel Management
Awesome good to hear it! We would love having you back!
4 out of 5
by A traveller from austin

Posted Aug. 19, 2024 on Expedia
Everything was good except A/C in room was inadequate during afternoon and into night didn’t cool down till middle of night
Comment from Hotel Management
Aug. 19, 2024 by MTL DGE, Hotel Management
Thank you for letting us know. I will be sure to take care of this. We hope to have you back soon!
2 out of 5
by A traveller

Posted Aug. 18, 2024 on Expedia
Comment from Hotel Management
Aug. 21, 2024 by Imelton, Hotel Management
Dear Edie,Thank you for taking time out of your day and sharing your honest feedback about your most recent stay at The Inn & Spa at Loretto. We are honored to have served you and we looking forward to hosting you again in the future.Warmest Regards,Isaiah MeltonAssistant General Manager
4 out of 5
by A traveller

Posted Aug. 18, 2024
Comment from Hotel Management
Aug. 19, 2024 by MTL DGE, Hotel Management
Thank you so much Tracy for your kind review! We hope to have you back with us again!
5 out of 5
by A traveller

Posted Aug. 11, 2024 on Hotels
Comment from Hotel Management
Aug. 12, 2024 by MTL DGE, Hotel Management
Than you so much for your review! We hope to have you with us again soon!
5 out of 5
by A traveller

Posted Aug. 10, 2024 on Expedia
The Inn is lovely. Unfortunately, the service in the beautiful restaurant is poor.
Comment from Hotel Management
Aug. 12, 2024 by MTL DGE, Hotel Management
Thank you so much for your honest review. Please bear with us as we work on trying to become fully staffed again so we can return to the guest relations you are familiar with.