Note fondée sur 1 247 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Hôtel en travaux à notre arrivée
Information non divulguée par l'hôtel
Pas de piscines qui pourtant me paraissent accessibles
Pas de petit déjeuner malgré que la zone d'accueil ne soit pas en travaux
Le prix reste le même
Pas de propositions de l'hôtel en compensation sachant que l'on a pris cet hôtel pour la piscine et le petit déjeuner
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Front Desk Management , Gestion de l’hôtel
Hi EmilieThank you for your feedback. We apologize for not informing you about the construction and the lack of access to the pool and breakfast. We understand your disappointment, especially since these were key reasons for your stay. We will work on improving our communication with guests and addressing such issues moving forward.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
13 août 2024 par Front Desk Manager, Gestion de l’hôtel
Thank you for your review. We’re sorry to hear that your stay was only average. Your feedback is important to us, and we’ll use it to make improvements. If you have any specific concerns or suggestions, please let us know so we can address them. We hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Excellent rapport qualité prix
Publié le 21 janv. 2024 sur HotelsRapport qualité prix imbattable! Je recommande que ce soit en famille ou pour affaires.
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Aurelia, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Santa Fe. It is always a pleasure to receive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Aurelia CortezAGMLa Quinta Santa Feaurelia.cortez@highgateselectservice.com5054711142
par un voyageur
Publié le 10 oct. 2023 sur Expedia
Hôtel à l'infrastructure vieillotte et rouillée. Chambre quelconque et le ménage n'est fait que tous les trois jours. Loin du centre et parking squatté tous les soirs par des camionneurs qui jouent au foot.... Environnement bruyant.
par un voyageur
Publié le 25 déc. 2024
Commentaires de Gestion de l’hôtel
27 déc. 2024 par Front Desk Management , Gestion de l’hôtel
Hello Andrea Thank you for your kind review! We’re thrilled to hear that everything was great during your stay. We hope to welcome you back again soon!
par un voyageur
Publié le 7 oct. 2024 sur Expedia
The guy that checked us in was the same one who checked us in 2 years ago he is very nice and very helpful
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Management, Gestion de l’hôtel
Hello Tony,Thank you for sharing! We're glad to hear that you had a positive experience with our staff, especially with the same person from two years ago. We’ll be sure to pass along your kind words!
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Management, Gestion de l’hôtel
Hello Natalia,Thank you for your rating. We appreciate your feedback and will work to improve the experience for our guests. We hope to provide you with a better stay next time!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Excellent place to stat
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Management, Gestion de l’hôtel
Hello Ning,Thank you for the great feedback! We're thrilled you had an excellent stay and look forward to welcoming you back!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Management, Gestion de l’hôtel
Hello Jeffrey,Thank you for the fantastic 5-star rating! We're thrilled to hear you had such a great experience. We look forward to welcoming you back soon!
par un voyageur
Publié le 5 oct. 2024 sur Expedia
The property is under construction. Trash cans in the public areas are overflowing. People loitering around the property and I saw some sleeping in their cars. I felt unsafe so slept with both bolts locked, and a self defense tool within short reach. I checked out immediately the next morning got a refund for the remaining nights. The good news is the property immediately refunded without questioning it.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Management, Gestion de l’hôtel
Hello Leslie,Thank you for sharing your experience. We're sorry to hear that you felt unsafe during your stay, but we're glad the property was responsive in refunding you promptly. Your safety and comfort are important, and we appreciate your feedback as we work to improve these concerns
