Note fondée sur 1 170 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
13 août 2024 par Front Desk Manager, Gestion de l’hôtel
Thank you for your review. We’re sorry to hear that your stay was only average. Your feedback is important to us, and we’ll use it to make improvements. If you have any specific concerns or suggestions, please let us know so we can address them. We hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Excellent rapport qualité prix
Publié le 21 janv. 2024 sur HotelsRapport qualité prix imbattable! Je recommande que ce soit en famille ou pour affaires.
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Aurelia, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Santa Fe. It is always a pleasure to receive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Aurelia CortezAGMLa Quinta Santa Feaurelia.cortez@highgateselectservice.com5054711142
par un voyageur
Publié le 10 oct. 2023 sur Expedia
Hôtel à l'infrastructure vieillotte et rouillée. Chambre quelconque et le ménage n'est fait que tous les trois jours. Loin du centre et parking squatté tous les soirs par des camionneurs qui jouent au foot.... Environnement bruyant.
par un voyageur de EDMOND
Publié le 13 sept. 2024
Front desk person was nice n welcoming.
The room smells heavy smoke, the carpet in a room has tears, breakfast is ok
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Front Desk Manager , Gestion de l’hôtel
Hi Rachel Thank you for your feedback. We're glad to hear that the front desk staff made you feel welcome. We apologize for the issues with the room, especially the smoke smell and carpet condition. We'll address these concerns with our team to improve the experience for future guests. We're also working on enhancing our breakfast offerings and hope you'll consider staying with us again.
par un voyageur
Publié le 14 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Front Desk Manager, Gestion de l’hôtel
Thank you for taking the time to leave a review. We appreciate your feedback and are glad you had an overall satisfactory experience. If there's anything specific we can improve on to make your next visit even better, please don't hesitate to let us know. We hope to have the opportunity to serve you again in the future!
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Front Desk Manager, Gestion de l’hôtel
Thank you for your feedback. We're sorry to hear you had a disappointing experience. We'll work on improving.
par un voyageur
Publié le 12 août 2024 sur Expedia
Our room was clean and quiet, however the property itself needs a facelift. Could use outside painting and landscape cleanup. Continental breakfast was the usual cereal, waffles, warm hard boiled eggs (unusual to me) oatmeal, etc etc. the biscuits for biscuits and gravy were hard and cold. It fit our needs for one night.
Commentaires de Gestion de l’hôtel
13 août 2024 par Front Desk Manager, Gestion de l’hôtel
Hello Phyllis,Thank you for taking the time to share your feedback. We're glad to hear that your room was clean and quiet, and that our property met your needs for the night. We appreciate your suggestions regarding the exterior painting and landscaping, and we'll take them into consideration as we plan future updates. We also apologize that some of the breakfast items, like the biscuits, didn't meet your expectations. Your comments will help us improve, and we hope to welcome you back in the future for an even better experience. Safe travels!
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Front Desk Manager, Gestion de l’hôtel
Hi Vanessa Thank you so much for the 10/10 rating! We’re thrilled to hear you had such a great experience with us. Your positive feedback means a lot, and we hope to welcome you back again soon!
par un voyageur
Publié le 11 août 2024 sur Expedia
Unfortunately it wasn’t very clean. It needs lots of repair. The staff did bring up another key for another room which was nice of him. The second room was cleaner, but still in need of repairs.
Commentaires de Gestion de l’hôtel
12 août 2024 par Front Desk Manager, Gestion de l’hôtel
Hi JenniThank you for your feedback. We’re sorry to hear that both rooms had cleanliness and repair issues. We appreciate you mentioning the staff’s helpfulness in providing another key. We’ll address these concerns with our team to make necessary improvements. Thank you for bringing this to our attention.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Front Desk Manager, Gestion de l’hôtel
Hi DouglasThank you so much for your fantastic review and the perfect rating! We’re thrilled to hear you had such a great experience with us. Your positive feedback is incredibly encouraging for our team. We look forward to welcoming you back soon!
