Note fondée sur 963 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,1 Service et personnel
2,7 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 sept. 2019 sur Expedia
Accueil très sympa, chambre spacieuse, propre, bien équipée et confortable mais isolée des bruits. Bonne wifi.
Commentaires de Gestion de l’hôtel
26 sept. 2019 par Customer Care Team, Gestion de l’hôtel
Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.
par jean pierre de paris
pas terrible
Publié le 29 oct. 2014 sur HotelsNous n avions pas de boite de mouchoirs dans la salle de bain nous avons demandé a l accueil et on nous a répondu qu il n y en a ait pas dans l a chambre ni dans aucune des chambres ni a nul part dans l hotel .ni a la réception et encore moins dans la réserve !!!c est la 1 ère fois que nous avons ce genre de situation autours du monde ! Génial quand on est enrhumé! Le wifi ne captait pas dans la chambre. Ni dans le couloir.la piscine les lumières étaient éteintes cela donnait pas envie d y aller. Les lumières dans la chambres eclairaient pratiquement pas. La literie franchement pas top.
mauvaise expérience
par un voyageur
Publié le 5 sept. 2022 sur Expedia
I called three weeks before my reservation to cancel and was told there was no reservation under my name. Whether it was Expedia or Motel 6 who did not register me I don't know. I only know that I am fortunate I had to cancel, rather than showing up for the busiest weekend of the year in Santa Fe only to be turned away! It is impossible to report this to Expedia. Double and Triple check your reservations in person with the hotel! Do not trust Expedia.
par un voyageur
Publié le 15 août 2022 sur Hotels
par un voyageur
Publié le 31 mars 2022 sur Expedia
par un voyageur
Publié le 31 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
1 avr. 2022 par Sophia CSR, Gestion de l’hôtel
Hi Marcos,
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 28 mars 2022 sur Expedia
par un voyageur
Publié le 28 mars 2022 sur Expedia
Place is very rundown. The whole inside smells musty/smokey. Condition of the rooms is horrible. The bedspread and curtains look like they're from the 70s, both paper thin, holes in all of them. There's not a piece of furniture in the whole room, just a mini fridge sitting in the middle of the room with a microwave sitting on top. No coffee maker. I don't expect much from a Motel 6, but this place is bad.
Commentaires de Gestion de l’hôtel
30 mars 2022 par Sophia CSR, Gestion de l’hôtel
Hi Kyle,
Thank you for taking the time to share your feedback! We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
par un voyageur
Publié le 28 mars 2022 sur Expedia
Sheets had holes, mystery stain on bathroom wall but working ac n pool was cool
Commentaires de Gestion de l’hôtel
30 mars 2022 par Sophia CSR, Gestion de l’hôtel
Hi Joseph,
Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our AC and pool. However, our goal is to make our guests 100% satisfied. Therefore, we will share your issue regarding the cleanliness with the housekeeping team for improvements. Hope you will give us another opportunity to provide you with a better stay.
par un voyageur
Publié le 25 mars 2022 sur Expedia
There were no toiletries in the room and qas told they didnt have any qhen we asked the front desk. One of the beds didnt have a blanket. I was supposed to get 2 queen size beds and was given full size beds. No coffee in the morning.
Commentaires de Gestion de l’hôtel
29 mars 2022 par Sophia CSR, Gestion de l’hôtel
Hi Jodie,
We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you regarding the toiletries and other missing amenities, bed size, and coffee. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
