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The Hacienda & Spa at Hotel Santa Fe

4.5 star property
Family-friendly 4.5-star hotel near Santa Fe Plaza

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Photo gallery for The Hacienda & Spa at Hotel Santa Fe

Suite, Fireplace
Interior
Interior
Front of property - evening/night
Standard Room, 1 King Bed, Fireplace (Hacienda)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
537 S Guadalupe St, Santa Fe, NM, 87501
  • Santa Fe Railyard
    ‪3 min walk‬
  • Santa Fe Plaza
    ‪15 min walk‬
  • Loretto Chapel
    ‪15 min walk‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Fireplace (Hacienda)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed, Fireplace (Hacienda)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Fireplace (Hacienda)

Standard Room, 2 Double Beds, Fireplace (Hacienda)

Standard Room, 2 Double Beds, Fireplace (Hacienda)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Fireplace

Suite, Fireplace

Suite, Fireplace

  • 49 sq m
  • Sleeps 4
  • 1 Double Sofa Bed OR 1 King Bed

Similar properties

Front of property

Inn and Spa at Loretto

  • Pool
  • Spa
  • Pet-friendly
  • Air conditioning
4.5 out of 5, Wonderful, (1001)
The price is CA $309
per night
CA $407 total
includes taxes & fees
25 Mar - 26 Mar
Inn and Spa at Loretto

About the area

Santa Fe

City center retreat .With a stay at this Downtown Santa Fe hotel, you'll be steps from Art Vault and TAI Modern. SITE Santa Fe and Santa Fe Railyard are also within half a mile (1 km).

What's nearby

  • Santa Fe Railyard - 3 min walk - 0.3 km
  • Santa Fe Plaza - 15 min walk - 1.3 km
  • Loretto Chapel - 15 min walk - 1.3 km
  • Cathedral Basilica of Saint Francis of Assisi - 17 min walk - 1.5 km
  • Canyon Road - 18 min walk - 1.6 km

Getting around

  • Santa Fe Depot - 4 min walk
  • Santa Fe Municipal Airport (SAF) - 19 min drive

Restaurants

  • ‪Tomasita's Santa Fe - ‬2 min walk
  • ‪La Choza Restaurant - ‬8 min walk
  • ‪Restoration Pizza Santa Fe - ‬2 min walk
  • ‪Second Street Brewery at the Railyard - ‬3 min walk
  • ‪Mille - ‬8 min walk

About this property

The Hacienda & Spa at Hotel Santa Fe

Family-friendly 4.5-star hotel near Santa Fe Plaza
The Hacienda & Spa at Hotel Santa Fe offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free wired Internet.

Business amenities include a business center and meeting rooms. A hot tub, a rooftop terrace, and a vending machine are also featured at the luxury The Hacienda & Spa at Hotel Santa Fe. For a fee, parking is available.

This 4.5-star Santa Fe hotel is smoke free.

  • 35 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2002
  • Continental breakfast (free)
  • Manager's reception (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hacienda & Spa at Hotel Santa Fe offers 35 air-conditioned accommodations with fireplaces and iPod docking stations. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium satellite channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Outdoor pool

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Secured uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Area shuttle

Food and drink

  • Free continental breakfast available daily 7 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Hot tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable/satellite channels
  • iPod dock
  • LCD TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 21.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hacienda Hotel Santa Fe
Hacienda Santa Fe
Hotel Santa Fe
The Hacienda & Spa At Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel
The Hacienda & Spa at Hotel Santa Fe Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel Santa Fe

The Hacienda & Spa at Hotel Santa Fe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 710 out of 922 reviews
Rating 8 - Good. 152 out of 922 reviews
Rating 6 - Okay. 41 out of 922 reviews
Rating 4 - Poor. 11 out of 922 reviews
Rating 2 - Terrible. 8 out of 922 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Rajesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and lovely
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
quiet, cozy and serene
Stayed 5 nights in Nov 2024

10/10 Excellent

Hiroko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda was real gem with museum like setting with native Indian artifacts. Breakfast and happy hour was great additional one to feel more relaxed setting. Definitely come back for hacienda side.
Stayed 5 nights in Nov 2024

10/10 Excellent

Rachel

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay overnight in Santa Fe. Would highly recommend and all the staff were so friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good in all aspects
Stayed 4 nights in Nov 2024

6/10 Okay

Teresa

Travelled with family
Liked: Cleanliness, amenities
The beds we got in our rooms were smaller than the usual queen size beds. Due to fire code, we were not able to get an extra cot for our 13 year old daughter. We ended up squeezing in these tiny beds and didn't get good sleep both nights of our stay unfortunately. I loved supporting a local Native owned hotel but bed bedding and comfort of the bed and quality of sleep is more important when traveling.
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Erica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is AMAZING! My family and I have stayed in many hotels from basic to super classy and this by far is the best of both! They have built this hotel and business being very accommodating to their guests and they are amazing at it! It is right in downtown with big rooms and a convenient shuttle to almost anywhere you’d like! You have to see for yourself
Stayed 3 nights in Nov 2024

10/10 Excellent

Kathleen, Austin

Travelled with partner
What a comfy little gem of a place! My husband and I were very comfortable in our suite with our cozy fireplace. We absolutely loved the added amenities of having food and beverages in the lounge, once again, cozy in front of a fire. Staff was extremely kind and thoughtful! We enjoyed walking to the farmers market, restaurants and even the plaza. Highly recommend!:)
Stayed 3 nights in Nov 2024

8/10 Good

Susanne

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Carmela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Super Staff!!
Stayed 1 night in Nov 2024

10/10 Excellent

Mio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time in Santa Fe and hacienda spa was great place to stay! I was little bit worried about walking distance to center of the town since I have little issue with walking. But it was very easy walk to everywhere so there is no issues, also they have shuttle service in the case you need one. Butler service was great, everyone was so friendly and they will take care of you! We stayed one of the suite room and room was spacious !
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lots of nice touches. Facility is slightly older, however feels well kept for the most part and has charm. Showers were amazing, staff was excellent. Hot tub needs some work, overall a great place. PS, spa was awesome!
Stayed 3 nights in Nov 2024

10/10 Excellent

Theresa c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service from Kevin and Jose in Hacienda lounge and all other staff as well! Appreciated the nice amenities like welcome cookies and turndown service. The shuttle service was fantastic. We’ll be back!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeff, Colorado Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this hotel's friendly and courteous staff and the unique Native American decor. The incredible abundance of framed artwork, pottery and statues was extraordinary. We visited different wings and floors of this hotel's two main buildings to view as much artwork as we could. The outdoor courtyard was serene, peaceful and reflective of Native American culture. The live music in the lounge was unique and relaxing. Parking spaces were abundant and the Railyard District for entertainment was only a few steps away. The downtown plaza was also within easy walking distance but it was nice to have access to the hotel's free shuttle if needed. We will certainly return to this hotel upon our next visit to Santa Fe, NM.
Stayed 4 nights in Nov 2024

8/10 Good

Michael

Travelled with partner
Nice property. Short on staffing in main restaurant / bar areas.
Stayed 4 nights in Oct 2024

10/10 Excellent

Elisabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel I have ever stayed in- and I have stayed in many 4-5 star hotels all over the country. A large part of the pleasure of staying at this hotel was the waitstaff. The hotel was clean and comfortable with no issues. The staff made you feel like you were the only person they had to care for. Will stay there every time I go to Santa Fe in the future.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Sep 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gilda
The hotel was very nice the staff was so nice and helpful. You receive a lot of amenities for the cost of the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

jodi

Travelled with group
This was such a beautiful hotel to stay out . The staff were so friendly and the food was very good . I would definitely go back again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Daryl

Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous!!!! We will be back!
Stayed 1 night in Oct 2024