Note fondée sur 910 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 nov. 2024
Commentaires de Gestion de l’hôtel
26 nov. 2024 par Hotel Management , Gestion de l’hôtel
Thank You for your review!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
I loved the southwest decor and furniture. We were disappointed there was no frig and microwave in our room. There was only one little garbage can in the bathroom (why not a second one near desk are?). The ice machine was very far away. The resort fee was unnecessary as we did not use the pool area. We never saw an elevator so had to carry items to our room because we could not use a cart. No breakfast facilities because the kitchen was going through renovation.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Management , Gestion de l’hôtel
Thank you for taking the time to share about your stay with us, Susan. We truly do value the feedback we receive from our guests as this allows us to gain a better understanding of our strengths and weaknesses. We are always looking to improve and the feedback from our guests allows us to become our very best! We are deeply sorry that your experience was not positive, but please know that we take your review seriously and we would love another opportunity to impress you in the future.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Management , Gestion de l’hôtel
Nancy, Thank You for your review of The Lodge at Santa Fe. It was our pleasure to have you as our guest. We hope you can visit us again soon as we would love to care for you again.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Management , Gestion de l’hôtel
Thank you for taking the time to review your stay at The Lodge at Santa Fe. Please come back again soon.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
I thought this was absolutely beautiful and the staff was so friendly and professional
Commentaires de Gestion de l’hôtel
19 sept. 2024 par The Lodge at Santa Fe, Gestion de l’hôtel
Marylyn, Thank you for your review of the Lodge at Santa Fe. It was our pleasure to have you as our guest. Your review will be shared with the Team to celebrate the impact we had on your experience. We hope your travels will bring you back to the area and you will allow us to serve you again in the future.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Great stay lots of hot water. Shower is getting mold on the ceiling in 220
Commentaires de Gestion de l’hôtel
20 sept. 2024 par The Lodge at Santa Fe, Gestion de l’hôtel
Celia, Thank you for your review and the feedback you shared. I will inform the property Engineering Team of the issues you found in the room, and get it corrected. We appreciate your business, and we hope that you will give us another opportunity to serve you in the future.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
nice and quiet
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Ashley, Gestion de l’hôtel
Thank You for taking the time to leave a kind review. We look forward to seeing you again.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Hot tub not working and no restaurant on site
Commentaires de Gestion de l’hôtel
18 sept. 2024 par The Lodge at Santa Fe, Gestion de l’hôtel
Thank you for taking the time to review your recent stay at The Lodge at Santa Fe. Your feedback is appreciated, and we are working on making improvements around the property. We hope that you will give us another opportunity to serve you in the future after we have completed our renovation.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Our stay here was good, beds a tad uncomfortable if ou have back issues, the layout was nice. The room had needed amenities. The ice machine wasn’t working on the exterior extended rooms so we had to walk to the main office to get ice. The property is gorgeous and well kept, we were there in August so the weather was amazing. PS the Pool was open which I noticed a lot of comments said it wasn’t. The pool and hot tub was very nice and refreshing for a kickback. The desk folks were friendly and accommodating. Would definitely come back again, thank you!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par The Lodge at Santa Fe, Gestion de l’hôtel
Thank you for sharing your experience at The Lodge at Santa Fe. It was our pleasure to serve you. We hope you will come stay with us again in the future. Thank you for the feedback shared and letting us know where we need improvement. Thank you for the opportunity to provide our hospitality.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Restaurant under renovation
Commentaires de Gestion de l’hôtel
14 sept. 2024 par The Lodge at Santa Fe, Gestion de l’hôtel
Thank you for taking the time to review your stay at The Lodge at Santa Fe. We appreciate your feedback and look forward to serving you in the future when our renovations are complete.
