Note fondée sur 905 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2023 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
27 sept. 2023 par Sergio H. Assistant General Manager, Gestion de l’hôtel
Hello Benoit,Thank you for staying at the Holiday Inn & Suites - Santa Maria! We are happy you had an overall enjoyable stay. If there is anything else we can do, please let us know. Thank you again.
par un voyageur
Publié le 16 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 oct. 2023 par Sergio H. Assistant General Manager, Gestion de l’hôtel
Hello Francis,Thank you for choosing the Holiday Inn & Suites - Santa Maria. We are honored to have you as one of our guest. We can't wait to welcome you back.
par un voyageur
Publié le 8 août 2022 sur Expedia
La qualité des déjeuner vraiment EXTRA
par un voyageur
Publié le 28 juill. 2022 sur Expedia
par un voyageur
Great but
Publié le 31 juill. 2024 sur HotelsPretty good clean well kept big space but would be the best if there is a complimentary breakfast
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Seth Foster, Gestion de l’hôtel
Dear Florante, I wanted to thank you for taking the time and filling out the Guest Satisfaction Survey. I take these surveys very seriously as I read every one of them. I believe that these surveys allow us the opportunity to focus on the areas where we can improve.I was very pleased to see that you enjoyed your overall experience at the Holiday Inn - Santa Maria. It truly makes my day to see that we hit the mark with our guests. What can we do to continue meeting if not exceeding your expectations, during future visits? I would be grateful to hear some additional feedback if you have the time.I cannot thank you enough for your feedback and comments. The Team and I look forward to seeing you again at the Holiday Inn - Santa Maria. Best Regards, Seth Foster General Manager
par un voyageur
Publié le 30 juill. 2024 sur Expedia
The property was near the highway so it was easy access. The rooms though were old. The room that we stayed in was also a bit dirty. The carpet wasn't vaccumed enough and we noticed that the bed sheets and curtains had some stains which was unsettling. The faucet in the "kitchen area" was also broken but everything else was okay. Overall, it was good but it's not that great.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Seth Foster, Gestion de l’hôtel
Dear Ronald, I wanted to thank you for taking the time and filling out the Guest Satisfaction Survey. I take these surveys very seriously as I read every one of them. I believe that these surveys allow us the opportunity to focus on the areas where we can improve.I was very concerned to see that you did not enjoy your overall experience at the Holiday Inn – Santa Maria. To me, it means that we did not deliver on providing you with an experience customary to the Holiday Inn’s brand. Having a room that is old and lacking our level of cleanliness is not conducive to sleep and rest, and can be a huge inconvenience, and I would feel the exact same way. Please know that comments like yours are not falling on deaf ears. Our new owners are in the process of finalizing plans to give this property a much needed “face lift.” We hope to start construction sometime later this year. I cannot thank you enough for your feedback and comments. I hope, in the future, you would consider intercontinental properties for your travel needs. If we should have the pleasure of welcoming you back to the Holiday Inn – Santa Maria, please do not hesitate in reaching out to me personally, as I would love the opportunity to host you myself. Best Regards, Seth Foster General Manager
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Very clean and comfortable. The staff is so friendly and the food and drinks were delicious. Definitely staying here again!
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Seth Foster, Gestion de l’hôtel
Dear Kristina, I wanted to thank you for taking the time and filling out the Guest Satisfaction Survey. I take these surveys very seriously as I read every one of them. I believe that these surveys allow us the opportunity to focus on the areas where we can improve.I was very pleased to see that you enjoyed your overall experience at the Holiday Inn - Santa Maria. It truly makes my day to see that we hit the mark with our guests. What can we do to continue meeting if not exceeding your expectations, during future visits? I would be grateful to hear some additional feedback if you have the time.I cannot thank you enough for your feedback and comments. The Team and I look forward to seeing you again at the Holiday Inn - Santa Maria. Best Regards, Seth Foster General Manager
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par SF, Gestion de l’hôtel
Dear Steve, I wanted to thank you for taking the time and filling out the Guest Satisfaction Survey. I take these surveys very seriously as I read every one of them. I believe that these surveys allow us the opportunity to focus on the areas where we can improve.I was very pleased to see that you enjoyed your overall experience at the Holiday Inn - Santa Maria. It truly makes my day to see that we hit the mark with our guests. What can we do to continue meeting if not exceeding your expectations, during future visits? I would be grateful to hear some additional feedback if you have the time.I cannot thank you enough for your feedback and comments. The Team and I look forward to seeing you again at the Holiday Inn - Santa Maria. Best Regards, Seth Foster General Manager
par un voyageur de Santa Ana
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Seth Foster, Gestion de l’hôtel
Dear Hugo, I wanted to thank you for taking the time and filling out the Guest Satisfaction Survey. I take these surveys very seriously as I read every one of them. I believe that these surveys allow us the opportunity to focus on the areas where we can improve.I was very pleased to see that you enjoyed your overall experience at the Holiday Inn - Santa Maria. It truly makes my day to see that we hit the mark with our guests. What can we do to continue meeting if not exceeding your expectations, during future visits? I would be grateful to hear some additional feedback if you have the time.I cannot thank you enough for your feedback and comments. The Team and I look forward to seeing you again at the Holiday Inn - Santa Maria. Best Regards, Seth Foster General Manager
par un voyageur de Oxnard
Publié le 24 juill. 2024 sur Expedia
Have stayed here for years. Great value hotel. Comfortable and staff is friendly.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Seth Foster, Gestion de l’hôtel
Dear Nicholas, I wanted to thank you for taking the time and filling out the Guest Satisfaction Survey. I take these surveys very seriously as I read every one of them. I believe that these surveys allow us the opportunity to focus on the areas where we can improve.I was very pleased to see that you enjoyed your overall experience at the Holiday Inn - Santa Maria. It truly makes my day to see that we hit the mark with our guests. What can we do to continue meeting if not exceeding your expectations, during future visits? I would be grateful to hear some additional feedback if you have the time.I cannot thank you enough for your feedback and comments. The Team and I look forward to seeing you again at the Holiday Inn - Santa Maria. Best Regards, Seth Foster General Manager
