Note fondée sur 901 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par SF, Gestion de l’hôtel
Dear Alexandre, I wanted to thank you for taking the time and commenting on your recent stay with us. I view comments from guests such as yourself as an opportunity to better our offerings and our service. I truly believe that guest’s feedback allow us the opportunity to focus on the areas where we can improve.I was very concerned to see that you did not enjoy your overall experience at the Holiday Inn – Santa Maria. To me, it means that we did not deliver on providing you with an experience customary to the Holiday Inn’s brand. Furthermore, I must apologize for the inconveniences you experienced while staying with us. While your survey did not mention anything specific, if you have the time, I would like to hear about why we failed to meet your expectations. While I know my team is not perfect, any information you can give will help us ensure these types of occurrences do not happen to other guests. I cannot thank you enough for your feedback and comments. I hope, in the future, you would consider intercontinental properties for your travel needs. If we should have the pleasure of welcoming you back to the Holiday Inn – Santa Maria, please do not hesitate in reaching out to me personally, as I would love the opportunity to host you myself. Warmest Regards, Seth FosterGeneral Manager
par un voyageur
Publié le 25 sept. 2023 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
27 sept. 2023 par Sergio H. Assistant General Manager, Gestion de l’hôtel
Hello Benoit,Thank you for staying at the Holiday Inn & Suites - Santa Maria! We are happy you had an overall enjoyable stay. If there is anything else we can do, please let us know. Thank you again.
par un voyageur
Publié le 16 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 oct. 2023 par Sergio H. Assistant General Manager, Gestion de l’hôtel
Hello Francis,Thank you for choosing the Holiday Inn & Suites - Santa Maria. We are honored to have you as one of our guest. We can't wait to welcome you back.
par un voyageur
Publié le 8 août 2022 sur Expedia
La qualité des déjeuner vraiment EXTRA
par un voyageur
Publié le 28 juill. 2022 sur Expedia
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par SF, Gestion de l’hôtel
Dear Damaris, I wanted to thank you for taking the time and filling out the Guest Satisfaction Survey. I take these surveys very seriously as I read every one of them. I believe that these surveys allow us the opportunity to focus on the areas where we can improve.I was very pleased to see that you enjoyed your overall experience at the Holiday Inn - Santa Maria. It truly makes my day to see that we hit the mark with our guests. What can we do to continue meeting if not exceeding your expectations, during future visits? I would be grateful to hear some additional feedback if you have the time.I cannot thank you enough for your feedback and comments. The Team and I look forward to seeing you again at the Holiday Inn - Santa Maria. Best Regards, Seth Foster General Manager
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par SF, Gestion de l’hôtel
Dear Margene, I wanted to thank you for taking the time and filling out the Guest Satisfaction Survey. I take these surveys very seriously as I read every one of them. I believe that these surveys allow us the opportunity to focus on the areas where we can improve.I was very pleased to see that you enjoyed your overall experience at the Holiday Inn - Santa Maria. It truly makes my day to see that we hit the mark with our guests. What can we do to continue meeting if not exceeding your expectations, during future visits? I would be grateful to hear some additional feedback if you have the time.I cannot thank you enough for your feedback and comments. The Team and I look forward to seeing you again at the Holiday Inn - Santa Maria. Best Regards, Seth Foster General Manager
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par SF, Gestion de l’hôtel
Dear Faye, I wanted to thank you for taking the time and filling out the Guest Satisfaction Survey. I take these surveys very seriously as I read every one of them. I believe that these surveys allow us the opportunity to focus on the areas where we can improve.I was very pleased to see that you enjoyed your overall experience at the Holiday Inn - Santa Maria. It truly makes my day to see that we hit the mark with our guests. What can we do to continue meeting if not exceeding your expectations, during future visits? I would be grateful to hear some additional feedback if you have the time.I cannot thank you enough for your feedback and comments. The Team and I look forward to seeing you again at the Holiday Inn - Santa Maria. Best Regards, Seth Foster General Manager
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par SF, Gestion de l’hôtel
Dear Jeffrey, I wanted to thank you for taking the time and filling out the Guest Satisfaction Survey. I take these surveys very seriously as I read every one of them. I believe that these surveys allow us the opportunity to focus on the areas where we can improve.I was very pleased to see that you enjoyed your overall experience at the Holiday Inn - Santa Maria. It truly makes my day to see that we hit the mark with our guests. What can we do to continue meeting if not exceeding your expectations, during future visits? I would be grateful to hear some additional feedback if you have the time.I cannot thank you enough for your feedback and comments. The Team and I look forward to seeing you again at the Holiday Inn - Santa Maria. Best Regards, Seth Foster General Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par SF, Gestion de l’hôtel
Dear Rogelio, I wanted to thank you for taking the time and commenting on your recent stay with us. I view comments from guests such as yourself as an opportunity to better our offerings and our service. I truly believe that guest’s feedback allow us the opportunity to focus on the areas where we can improve.I was very concerned to see that you did not enjoy your overall experience at the Holiday Inn – Santa Maria. To me, it means that we did not deliver on providing you with an experience customary to the Holiday Inn’s brand. Furthermore, I must apologize for the inconveniences you experienced while staying with us. While your survey did not mention anything specific, if you have the time, I would like to hear about why we failed to meet your expectations. While I know my team is not perfect, any information you can give will help us ensure these types of occurrences do not happen to other guests. I cannot thank you enough for your feedback and comments. I hope, in the future, you would consider intercontinental properties for your travel needs. If we should have the pleasure of welcoming you back to the Holiday Inn – Santa Maria, please do not hesitate in reaching out to me personally, as I would love the opportunity to host you myself. Warmest Regards, Seth FosterGeneral Manager
