Ratings based on 375 Guest Reviews
Hear it directly from our travellers
2.8 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 26, 2024
This place is a real dump. There were stains (looked like paint or nail polish) and cigarette burns in the sheets. The miniblinds in the bathroom were dirty and broken and held together with bandaids. There was no door sweep on the bottom of the door so there was about an inch of open space which may have explained how the two cockroaches got into the room. The curtains had a hole in them and were wrinkled which I’m hoping was a good sign that they maybe had been washed and thrown in a dryer! The towels were thin, cheap and like sandpaper. The people in the room above us (there were very few cars in the lot so why did they put people right above us) clomped around till 4AM which is when the running semi in the parking lot finally left. The exterior of the property was unkempt with cigarette butts and full trash cans. And the creepy guy hanging out in the parking lot till midnight was a little scary. Never again will I go near a Motel 6. By the way, I took photos to back up everything I have stated.
Comment from Hotel Management
Sep. 3, 2024 by Brand Experience Team, Hotel Management
Hi Noreen,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Maz K.#Team6
by A traveller
Posted Aug. 23, 2024 on Expedia
by A traveller
Posted Aug. 12, 2024 on Expedia
Comment from Hotel Management
Aug. 29, 2024 by Customer Care Team, Hotel Management
We appreciate your fantastic review and for awarding us with a 5-star rating! Knowing that you had such a positive experience at our location truly delights us. Your feedback is incredibly valuable to us and serves as a driving force to consistently deliver top-notch service. If you have any additional comments or if there is anything else that we can assist you with, please feel free to get in touch. Thank you once again for your support!
by A traveller
Posted Aug. 10, 2024 on Expedia
Was nice and quite
Comment from Hotel Management
Aug. 12, 2024 by Brand Experience Team, Hotel Management
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Natalie #Team6
by A traveller
Posted Aug. 9, 2024 on Expedia
The room and grounds were "tired" Holes in the bedspread apparently from guests who smoked ciggys on the bed. Roaches & ants observed in the room in the morning hours. I am guessing Expedia clients are assigned rooms in the "older/original building" Not many guest cars observed in the parking lot. Room smelled of inexpensive dollar store chemical cleaner. Towels washcloths well used/thin...That what I experienced...other than that I slept well.
Comment from Hotel Management
Aug. 12, 2024 by Brand Experience Team, Hotel Management
Hi Myrtle, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
by A traveller
Posted Aug. 7, 2024 on Expedia
Comment from Hotel Management
Aug. 9, 2024 by Brand Experience Team, Hotel Management
Hi Christiana,Thank you for positively rating your stay!!Maz K.#Team6
by A traveller
Posted Aug. 2, 2024 on Hotels
It was very nice for a Motel 6. The pool is big and lovely. Front desk service could be better, though, and the pillows were slabs of hard foam.
Comment from Hotel Management
Aug. 8, 2024 by Brand Experience Team, Hotel Management
Hi Susan, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6
by A traveller
Posted Jul. 28, 2024 on Expedia
Would not recommend
Comment from Hotel Management
Jul. 30, 2024 by Brand Experience Team, Hotel Management
Hi Steven, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6
by A traveller
Posted Jul. 26, 2024 on Expedia
The room was dirty. The wall had a ton of stains and crayon writings. The room was dusty and it smelled bad.
It looked like all they would do everything someone checked out was do the bed and call it clean.
Comment from Hotel Management
Jul. 29, 2024 by Brand Experience Team, Hotel Management
Hi Ana, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
by A traveller
Posted Jul. 26, 2024 on Hotels
Not so good.
Comment from Hotel Management
Jul. 29, 2024 by Brand Experience Team, Hotel Management
Hi Antonio, Thank you for taking the time to share your experience with us. We appreciate your input and hope to provide a five-star experience for all our guests. If there is anything specific you feel we could improve upon, please do not hesitate to contact us.Natalie #Team6
