Ratings based on 911 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 30, 2024 on Hotels
Went to the lobby to go to the bathroom and they said they did not have restroom in the lobby.
Comment from Hotel Management
Jul. 4, 2024 by Ed, Hotel Management
Thank you for bringing this to our attention. We apologize for the inconvenience you experienced when trying to use the restroom i the lobby. We are sorry we fell short in this area. Your feedback helps us improve, and we hope to provide you with a better experience on your next visit.
by A traveller
Posted Jun. 25, 2024 on Hotels
The advertise free breakfast but ran out of food one day and didn’t even open the dinning building the second day of our stay.
Comment from Hotel Management
Jul. 4, 2024 by Ed, Hotel Management
We're sincerely sorry to hear about your experience with our breakfast service. This is not the standard we strive for, and we understand how important a reliable breakfast is to start your day off right.Please be assured that we are addressing this issue to prevent it from happening again. We value your input and hope to have the opportunity to provide you with a much-improved experience during your nest visit.Thank you for your feedback.
by A traveller
Nice place thin walls
Posted Jun. 23, 2024 on HotelsThe property was very clean and beautiful and easy access to my room. The problem I had was there was a very disruptive family staying the room right above mine and I ceiling must be extremely thin or that family allowed their children to run around upstairs until after midnight. I couldn't get to sleep until after 1am. I informed the front desk but it seemed to have done very little to stop them or informed them to keep it down so late at night. Other than that it is a very nice hotel.
Comment from Hotel Management
Jul. 4, 2024 by Ed, Hotel Management
Thank you for sharing your experience with us. We're glad to hear that you found our property clean and appreciated the easy access to your room. However, we deeply regret the disturbance you encountered and any inconvenience it caused to your stay. Your comfort is our priority, and we apologize for not resolving the noise issue to your satisfaction. We'll review our noise control measures and ensure our staff is better equipped to handle such situation in the future. We hope you'll consider staying with us again so we can provide you with the restful experience you deserve.
by A traveller
Posted Jun. 23, 2024 on Expedia
The staff were helpful and hospitable! The landscaping was beautiful! The room was clean and well kept!
Comment from Hotel Management
Jun. 24, 2024 by Ed, Hotel Management
Thank you for this amazing review and for taking the time time to share your feedback! We are thrilled to hear that you found our staff helpful and hospitable, our landscaping beautiful, and your room clean and well kept. It was our pleasure to ensure you had a comfortable and enjoyable stay with us. We look forward to welcoming you back again in the future!
by A traveller
Posted Jun. 22, 2024 on Expedia
Comment from Hotel Management
Jul. 14, 2024 by Ed, Hotel Management
Thank you for giving us a great rating! we're delighted to know you had a positive experience during your stay.If you have any specific feedback or suggestions, we would love to hear from you. Your insights help us continue to improve and provide the best possible service. Thank you from our team at Travelodge.
by A traveller
Posted Jun. 22, 2024 on Expedia
Not a great wxpierence.
Comment from Hotel Management
Jun. 24, 2024 by Ed, Hotel Management
I'm sorry to hear that your experience was not up to your expectations. We appreciate your feedback and would like to learn more about what went wrong. Please feel free to contact us directly so we can address your concerns and work to improve. Thank you.
by A traveller
Posted Jun. 21, 2024 on Hotels
Hotel was very clean and smelled fresh im happy they mop the floors and clean with cleaner I will definitely be staying again
Comment from Hotel Management
Jun. 24, 2024 by Ed, Hotel Management
Thank you for taking the time to answer this review, We're glad you found everything clean and fresh. It's great to hear you'll be staying with us again. We look forward to welcoming you back.Thank you from our team at Travelodge.
by A traveller
Posted Jun. 20, 2024 on Expedia
Great place to stay!
Comment from Hotel Management
Jun. 24, 2024 by Ed, Hotel Management
Thank you for your kind words and for taking the time to write this review. We're happy to know you had a great stay with us. We hope to see you again soon. Thank you from our team at Travelodge.
by A traveller
Posted Jun. 20, 2024 on Expedia
Comment from Hotel Management
Jun. 24, 2024 by Ed, Hotel Management
Thank you for your rating. We're sorry to hear that your experience was not perfect. If there's anything specific you think we could improve, we'd love to hear it to make your next stay better.
by A traveller
Posted Jun. 19, 2024 on Expedia
Comment from Hotel Management
Jun. 24, 2024 by Ed, Hotel Management
Thank you for the perfect rating! We're delighted to know you had a great experience and hope to welcome you back soon. Thank you from our team at Travelodge.
