Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great for families
Publié le 16 oct. 2024 sur HomeAwayWe loved the property everything was great the view, the pool, the neighborhood and everything that came with it. The only thing that we would've liked is to be a little more well kept. The cleanness wasn't the greatest but it wasn't the worst either. Other than that everything was great.
Commentaires de Gestion de l’hôtel
4 nov. 2024 par VrboOwner, Gestion de l’hôtel
Dear Luz,
Thank you for sharing your feedback with us. We are very happy to know you enjoyed the property and its surroundings. Your comments about cleanliness are valuable, and we’ll work on ensuring an even better experience for future guests. We hope to welcome you back soon for an even more enjoyable stay!
Warm regards,
MHV Team
par un voyageur
Family vacation
Publié le 10 juill. 2024 sur HomeAwayThe place is good but no AC in kitchen and no AC in living room. I was very disappointed cause I asked the rental agency and they said it had ac. You must turn off all exterior lights at night or you will be swarmed with bugs. Also the front door needs weather strip cause bugs come inside like crazy. The guest bedroom also needs a weather strip at door cause bugs will come in. I used towels to prevent bugs to come in.
By the way the rental agency informed me the day of arrival that the pool guy lives on property. He is a nice man and the pool is super clean but I felt like it was an invasion of my privacy.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par VrboOwner, Gestion de l’hôtel
Dear Laura,
Thank you for taking the time to share your feedback. We are glad to hear that you found the location satisfactory and that the pool was well-maintained during your stay. We also appreciate your kind words about our pool maintenance team member.
We sincerely apologize for the confusion regarding the air conditioning in the kitchen and living room areas, when you asked if the house had AC we said yes, but we weren't asked where. Your comments regarding the front door and guest bedroom needing weather stripping to prevent bugs are also noted, and we will address this promptly to improve the comfort of our future guests.
We understand your concerns about exterior lighting and bug prevention, and we appreciate your understanding of the tropical environment, which can present unique challenges. We strive to balance this while maintaining the best possible experience for our guests.
Again, thank you for your valuable feedback, and we hope to have the opportunity to welcome you back with improvements in place to provide an even better stay.
par un voyageur
Beautiful
Publié le 1 juill. 2024 sur HomeAwayVilla anka was a beautiful location a short walk to arrocito beach, property was very well maintained by Mr Rosendo whom did an excellent job at keeping the pool cleans and the gardens tended to super nice and attentive
Commentaires de Gestion de l’hôtel
16 juill. 2024 par VrboOwner, Gestion de l’hôtel
Hola Marco! Te extranamos aqui en Huatulco!
Nos hace muy felices saber que se la pasaron increible!
Esperamos verlos de nuevo! Gracias por escoger My Huatulco Vacation!
MHV Team
par un voyageur
Publié le 2 août 2023 sur Expedia
La casa esta muy bonita, solo en la parte de la sala, comedor y cocina son insuficientes los ventiladores de techo ya que hace demasiado calor, también había muchas hormigas en la cocina y los apagadores son tantos que es confuso.
par un voyageur
Wonderful place!
Publié le 21 janv. 2023 sur HomeAwayWe highly recommend Villa Anka. Beautiful property! Lots of space for a family or friends.
There is a family who lives on the property who takes care of the pool and gardens. They give you plenty of
privacy. We became good friends with them. Chendo and Eva. They help with anything you may need. Taxis are available right outside your gate. We felt very safe and secure there. The smaller pool area is perfect for little ones.
Commentaires de Gestion de l’hôtel
7 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Michele! Very nice to hear from you! Thank you so much for thaking the time to write your lovely and detailed review, we were very happy to hear you had a great time! We will pass your comments to the staff and our team. We loved to host you.
We hope to see you again soon!
My Huatulco Vacation Team
par un voyageur
No hot water, old unit. Someone will watch your every move!
Publié le 16 déc. 2022 sur HomeAwayProperty is very dated, needs lots of repairs. Hot water tank could never afford anyone past 1 for hot water is non existent. At the end, we did an inspection, we were told everything was fine. We also asked the procedures 3 days in advance for how to take care of towels, bedding etc. We were told to leave them all. The management company tried to blame us for a 1/8 ripped sheet that was there upon check in. Plus 2 towels that were used. The water externally is turned off on the property to wash feet outside! Switches on the wall are falling off. Lots of repairs are needed. Someone is taking the money and not enhancing the home like a normal home deserves. This home needs some major TLC. They should prepair the home for a family including hot water. If intermittent hot water is the standard, we wouldn’t rent this house again. For the money, and they didn’t have a trash can available knowing there was a a family coming, these are basic things. The home needs repairs to tiles, switches falling off the wall, water faucets leaking, shower heads when used excessively leaking etc. This wasn’t what we expected. We bathe in cold water for 2-3 days out of 5.
Commentaires de Gestion de l’hôtel
7 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Israel,
Thank you so much for your feedback. We would have loved to know all these details during your rent, and not after we let you know about the damaged items by your group during your stay, so we could have done something about it immediately as we always do with our guests reporting non functioning things in our properties.
For us, all the statements you describe are not common. We've had many rentals before and after your group and none of them had complained about the villa.
Thanks again for all of this information, we will continue keeping strict maintenance protocols at the propery.
par un voyageur
Publié le 21 juill. 2022 sur Expedia
It was quite and very nice property. The pool was great.