Note fondée sur 120 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Guest service, Gestion de l’hôtel
Dear Florent,Thank you for choosing Zoa for your stay in Mazunte. We are pleased to see that you enjoyed your stay with us and hopefully we will service you again in the future.
Recommandé
pour Couplespar un voyageur
hôtel extrêmement agréable surplombant la mer
Publié le 22 août 2013 sur Expedia
Pour : le cadre, les jardins, la piscine, l'hôtel et son personnel ( présent mais pas envahissant)
Contre : accès internet
Emplacement : la page, les bars de plage,le musée des tortues, une sortie en mer (cf. également les produits de beauté naturels produits par une coopérative locale)
Nous avons passé ( à 2) l'un des des séjours les plus agréables de notre vie dans cet hôtel de 5 chambres grâce à un personnel à la gentillesse et à la prévenance hors du commun.
Le cadre est enchanteur, la piscine ne l'est pas moins.
par un voyageur
Publié le 9 août 2024 sur Expedia
Excelente, muy tranquilo, bonito, nos gustó mucho, vamos a regresar.
Commentaires de Gestion de l’hôtel
13 août 2024 par Guest service, Gestion de l’hôtel
Muchas gracias por su preferencia y calificación Nehibi,Nos complace saber que disfrutó su estancia con nosotros y nos motiva mucho saber que volveremos a tener el privilegio de servirle nuevamente.¡Vuelva pronto!
par un voyageur
Publié le 6 août 2024 sur Expedia
This was an incredible experience. Zoa was very attentive to all of my questions prior to our getaway; they made me feel secure, welcome, and excited about choosing them. Solomon and Victor are fantastic; they reached out a day before our arrival to make sure all of the questions were answered. They sent us menus, maps, and so much more. The property itself is stunning, and I loved being onsite. The food is absolutely delicious; I wanted to eat all my meals thereafter I tried the first dish. They prepared a romantic anniversary dinner for my husband and me on the terrace overlooking the ocean. I can't say enough about Zoa, I can't wait to go back.
Commentaires de Gestion de l’hôtel
7 août 2024 par Guest service, Gestion de l’hôtel
Dear Cynthia,We're thrilled to hear that your experience at Zoa was incredible. It’s wonderful to know that everyone, including Salomon, and Victor went above and beyond to ensure your comfort and enjoyment.Your compliments about the property, food, and romantic anniversary dinner are truly appreciated. We’re so happy you had such a fantastic time.We look forward to welcoming you back to Zoa in the future!
par un voyageur
Publié le 5 août 2024 sur Expedia
Muy buena experiencia! Las habitaciones tienen una vista increible. El.restaurante comida deliciosa! La atención de Salomón y Victor excelente! Tenemos que volver!!
Commentaires de Gestion de l’hôtel
5 août 2024 par Guest service, Gestion de l’hôtel
Estimado Miguel,¡Qué motivados estamos al leer su reseña! Es gratificante saber que disfrutó su experiencia con nosotros y que Salomón y Victor hicieron su estancia inolvidable. Para nosotros será un gran privilegio poderle servir nuevamente. ¡Vuelva pronto!
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Had an amazing experience Solomon and all the staff were amazing! The views beaches there and near by were breathtaking. We celebrated 10 years of marriage Solomon and his staff set up an amazing private dinner! Highly recommend we will definitely be back❤️
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Guest service, Gestion de l’hôtel
Dear Robert,Thank you so much for your kind words! We're thrilled to hear that you and your partner had such a wonderful 10-year anniversary celebration at our hotel. It's fantastic to know that Salomon and the team went above and beyond to make your stay unforgettable. We’re delighted you enjoyed the stunning views and beaches. Your kind words about our staff mean the world to us. We can't wait to welcome you back for another amazing vacation!
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Absolutely stunning property. Service was excellent and the staff were very welcoming and payed attention to detail. Highly recommend this property to anyone who loves to travel. Dinning was exquisite thanks to the chef, and places outside of property are walkable.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Guest service, Gestion de l’hôtel
Dear Hector,On behalf of Zoa Hotel and all its staff we would like to thank you for your preference and your detailed review. It motivates us to continue working hard to exceed our guests expectations. Thank you for your recommendation and we hope we can service you again.
par un voyageur
Publié le 25 mai 2024 sur Expedia
Amazing view!. Amazing rooms
! Amazing food! Most Importantly Amazing Amazing STAFF Everyone is very helpful and friendly.
Commentaires de Gestion de l’hôtel
27 mai 2024 par Guest service, Gestion de l’hôtel
Dear Ignacio,We are very pleased to read that you had such a wonderful stay with us and that our staff is amazing, helpful and friendly. This only motivates us to continue striving to exceed our guests expectations. Hopefully we will have the honor of serving you again.
par un voyageur
Publié le 24 mai 2024 sur Expedia
La vista es increíble
Commentaires de Gestion de l’hôtel
25 mai 2024 par Guest service , Gestion de l’hôtel
Estimada Ingrid,Agradecemos mucho su preferencia y calificación. Nos motiva mucho ver que disfrutó su estancia y la vista! Esperamos poder servirle nuevamente
par un voyageur
Publié le 18 mai 2024 sur Expedia
Salomón & Víctor were incredible! Everything about this vacation was exactly what we needed. The resort is kept up well, the restaurant is delicious, the staff is friendly and courteous. I can’t think of a single complaint. Will be back, hopefully sooner than later!
Commentaires de Gestion de l’hôtel
21 mai 2024 par Guest service, Gestion de l’hôtel
Dear Andrew,We feel honored to have served you and knowing that you had a great experience with us, motivates us to continue working to strive and make every guest have a memorable stay with us. We are also pleased to know that Salomon & Victor were incredible and we hope to have the privilege of serving you again, so we hope you do come back soon!
