Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Family Beach Stay
Publié le 30 juill. 2024 sur HomeAwayOverall this is a wonderful property. Our family very much enjoyed it. My only feedback is that the bottom floor patio and exit to the beach was messy and had several broken items scattered around.
Commentaires de Gestion de l’hôtel
29 août 2024 par VrboOwner, Gestion de l’hôtel
Hello Patrick,
Thank you for your feedback. We’re glad your family enjoyed the property. We apologize for the condition of the bottom floor patio and beach exit. We've since scheduled additional inspections to ensure this issue is resolved. We appreciate your input and hope to welcome you back in the future.
Sincerely,
Benchmark Management
par un voyageur
Beautiful Spot
Publié le 29 juin 2024 sur HomeAwayThe stay was lovely, the only complaint I do have is that there was not a broom or dust pan or anything to help us keep the sand at a minimum. It’s the beach, there will be sand, obviously. But not having a broom to keep after it seems a little odd to me. The property management company was not super helpful when I reached out asking if maybe it accidentally got locked into a cleaning closet. Aside from that, it was as advertised just well lived in and loved. Which is okay by me. Area is great, pool was great, beach was great. Overall a wonderful experience. I’d come back, just with my own broom and dust pan! Enjoy your stays here. Very safe with kiddos.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par VrboOwner, Gestion de l’hôtel
Hello, Keely!
Thank you for taking the time to share your feedback and for your kind words about the property and area. We're so glad to hear that you enjoyed your stay overall and found the location safe and enjoyable for families.
We apologize for the oversight regarding the broom and dustpan. We understand the importance of such items, especially at a beach property, and regret any inconvenience this caused. We are addressing this issue to ensure that our future guests have all necessary cleaning tools at their disposal.
We look forward to welcoming you back!
par un voyageur
Great 50th Anniversary Celebration
Publié le 2 mars 2024 sur HomeAwayProperty is in great location. It could use a little cosmetic work. Everything you needed for a great vacation was at your fingertips! Would highly recommend!
Commentaires de Gestion de l’hôtel
17 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us, Pamela. We were honored to have you and are so humbled by your response! We have passed along your feedback to the proper parties. We are thankful that you were pleased with your overall stay, and we hope you continue to book with us in the future. We cannot wait to welcome you again! Kind Regards, Benchmark Management
par un voyageur
Location Location Location
Publié le 11 juin 2023 sur HomeAwayNice
Commentaires de Gestion de l’hôtel
19 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us!, Gary We appreciate you taking the time to let us know that you enjoyed your stay at Sea haunts 1A. Our number one priority is ensuring our guests' satisfaction, and your review confirms that we are doing just that! We look forward to hosting you again soon!
Regards,
Benchmark Management!
par un voyageur
Kicking off the Summer with the Family
Publié le 29 mai 2023 sur HomeAwayWe really enjoyed our stay in Santa Rosa. The location was fabulous!! Right on the beach and close walking distance to shops and Restaurants. This unit met our family needs perfectly! The kitchen was fully stocked with everything we needed, and the balconies had lovely furniture with plenty of comfortable seating. The balconies were our favorites spots to drink coffee and eat breakfast and dinner. The pups absolutely LOVED being with us vacation!! They loved the breeze blowing their ears, lol. Comfortable beds, great AC, comfortable living room room furniture, everything was great!!
Commentaires de Gestion de l’hôtel
19 juill. 2023 par VrboOwner, Gestion de l’hôtel
Debbie,
Thank you so much for providing feedback regarding your recent stay with us at Sea Haunts 1A! We are so happy to hear that you and your loved ones, including your furbabies, enjoyed this beautiful condo and area! Sea Haunts 1A has beautiful views of the gulf, and has a bright open feeling. You'll never forget that you're in Florida in this wonderful gulf front condo. We can't wait to host you again!
Benchmark Management
par un voyageur
Amazing property. Spacious inside and beach access was perfect.
Publié le 12 avr. 2023 sur HomeAwayNext door neighbor was very rude when our tires touched his parking pad.
Commentaires de Gestion de l’hôtel
19 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Jennifer, Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the issue with the neighbor that you encountered. We hope you were still able to enjoy your stay! We hope to welcome you back for another beach vacation! Sincerely, Benchmark Management
par un voyageur
Had a really good time
Publié le 26 août 2022 sur HomeAwayThere was a lot of things wrong with the condo itself. We called management 8 times and nobody would call back. We we finally got someone to help us they said they had not been told about the prior 7 phone calls???Refrigerator didn't work the whole time we were there. Had to use mini fridges the entire week. The door locks and latches didn't work, some tv's were broken. landscape was very unkept, bath tub didn't drain. I don't normally leave negative reviews but sometimes it's needed. We had a wonderful time but when you pay almost 6000 dollars for a rental you at least expect a refrigerator. We lost a lot of groceries but our money for them was reimbursed. Nothing was reimbursed for the rental itself, just the groceries. They said they were going to reimburse some of the rental but of course we never heard back from them.
Commentaires de Gestion de l’hôtel
19 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We are sorry to hear that you experienced these issues during you stay. We know if can be frustrating to call the afterhours emergency line and have to wait until we open to get an answer. We never want to hear that our guest did not enjoy their experience. Every effort was made to get your stay back on track and provide you with solutions. We did bring a mini fridge to the unit for you to use during your stay and a member of management called to discuss resolving these issues and refunded you for all food lost. We do understand your frustration and assure you that we did everything we could to ensure you had the best stay. We hope you will give us another chance in the future to show you what Benchmark is all about, Thank you.
par un voyageur
We loved the access to the beach and pool was amazing. Loved the ocean view
Publié le 23 juill. 2022 sur HomeAwayLoved the access to beach and great pool. Only wish the outdoor furniture was better quality and more comfortable because sitting on balconies was very important to our family. It needs to be upgraded and replaced. Comfortable beds and kitchen was well equipped. Definitely would consider staying here again.
par un voyageur
Great location but broken A/C entire stay made for a miserable experience
Publié le 6 juin 2022 sur HomeAwayNo A/C for lower floor for entire stay!!!
Notified of problem day before arrival!! Was told fans would be provided… didn’t have!!! Trouble getting in touch with management! VERY disappointed in communication & stay. Will not rent from this property or management company again!
Commentaires de Gestion de l’hôtel
19 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for your feedback as it helps us provide better customer care for each and every guest. We are sorry to hear that you did not enjoy your experience. With the AC being out, we sent a tech out to take a look the same day the issue was reported and we had to have a third-party AC vendor come out to fix the unit. We are sorry to hear that communication was not up to your standards. We strive to provide excellent customer service to each and every guest. Sea Haunts 1A is a Gulf-front townhome nestled in a quiet section of Blue Mountain Beach right off 30A. We hope that we will see you again.
par un voyageur
5 stars for convenience!
Publié le 11 avr. 2022 sur HomeAwaySeahaunts 1A is excellent for convenience. It's oceanfront view, pool access, and easy walk to restaurants and shopping make it perfect for families with kids. Very easy to get around. The unit is good size and worked well with our group. The cleanliness could be better. The sheets were mediocre. Some minor maintenance issues, like the peeling paint on the banister and the condensation on the air vents that dripped onto the floor. Although there were some issues, I would rent there again because like I said, the convenience is perfect.
Commentaires de Gestion de l’hôtel
19 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Rebecca,
Thank you so much for taking the time to share feedback regarding your vacation. We are so pleased to hear the property was to your liking, and it suited your needs well. We do sincerely apologize for the A/C condensation and the peeling paint from the banister, as well as any other issues. This is great feedback we can share with our team and owner to maintain or update. We would love for you to give us another chance to provide you with a great beach vacation.
Sincerely, Benchmark Management
