Note fondée sur 908 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
79 % des clients le recommandent
4,1 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Les draps sales!!!!!

Publié le 18 avr. 2023 sur Hotels
Aucun change dans l'hôtel pour pouvoir faire du lavage même a la réception et nos draps et couvertures tout tachés!!! J'ai été avertir le gars a la réception le lendemain matin et il m'a dit qu'il en prenait note....
Commentaires de Gestion de l’hôtel
19 avr. 2023 par Guest Relation Management, Gestion de l’hôtel
Hi Marie-Josee,We appreciate you taking the time to share your recent experience with us. We hold our housekeeping team to the highest standards, and we are disappointed to hear that we may have fallen short during your stay. We take your feedback seriously and will investigate the matter immediately to ensure that this does not happen again in the future. We hope that you will consider staying with us again in the future so that we may have the opportunity to redeem ourselves and provide you with the exceptional experience that our guests have come to expect from our hotel.
4 sur 5
par un voyageur de Canada

Semi-remorques

Publié le 22 avr. 2018 sur Expedia
Stationnements de semi-remorques tout autour mais sans causé de bruit. Resto mex-americain assez bien mais le reste des environs désolant
Commentaires de Gestion de l’hôtel
22 avr. 2018 par Manager, Gestion de l’hôtel
We can't thank you enough for sharing your feedback with regards to our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
5 sur 5
par un voyageur

Publié le 28 oct. 2024
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Manager, Gestion de l’hôtel
Hello Susanne,We're ecstatic to hear that you had a wonderful stay at our hotel! Should you have any further comments or suggestions, please feel free to share them with us directly. We hope to welcome you back soon for another fantastic experience!
5 sur 5
par un voyageur

Publié le 27 oct. 2024
Beautiful restoration, super clean, friendly and knowledgeable staff. A gem on our trip across the country.
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Manager, Gestion de l’hôtel
Hello Terrence,We are thrilled to hear that you enjoyed our beautifully restored hotel, cleanliness, and helpful staff. It's wonderful to know that we could add to the positive experience of your journey. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
5 sur 5
par un voyageur

Publié le 30 sept. 2024
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Carolyn,Thank you for choosing to stay with us! We are thrilled to hear that you had an exceptional experience during your time at our hotel. We look forward to welcoming you back soon for another amazing stay!
5 sur 5
par un voyageur

Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Maria,We are thrilled to hear you had a wonderful stay with us! We appreciate your kind words and hope to welcome you back soon.
4 sur 5
par un voyageur

Publié le 19 sept. 2024 sur Expedia
The property was clean and the staff friendly and helpful.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Melanie,We appreciate your positive feedback on our clean property and friendly staff. Our team always aims to provide excellent service to our guests. Should you have any further comments or concerns, please feel free to reach out to our management for assistance.
5 sur 5
par un voyageur

Publié le 19 sept. 2024 sur Expedia
This is an excellent property to pull into and get a good night's rest and take a shower. However, the eating establishments nearby are substandard. Many of them have closed within the last few years. If you set your bar really low, you won't be disappointed but be prepared to wake up early the next day to push on to ABQ or Tucumcari for food.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Christopher,We appreciate your feedback on our property and are glad you enjoyed your stay with us. We're sorry to hear about the nearby eating establishments not meeting your expectations. We always recommend exploring your options when traveling and are delighted you found the comfort you needed. If you have any concerns during your future stay, feel free to reach out to our team for assistance.
3 sur 5
par un voyageur

Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Comfort Inn Santa Rosa Management, Gestion de l’hôtel
Dear Phillip,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Comfort Inn Santa Rosa. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Comfort Inn Santa Rosa hotel soon!Thank You,Comfort Inn Santa Rosa Management
5 sur 5
par un voyageur de Burnaby

Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Manager, Gestion de l’hôtel
Hello Hugh,We are thrilled to hear that you had a fantastic stay with us! Your comfort and satisfaction are our top priorities, and we hope to welcome you back soon for another excellent experience.