Note fondée sur 1 356 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2022 sur Expedia
Superbe hôtel, chambre luxueuse et confortable, lit douillet, restaurant Willow exceptionnel
Commentaires de Gestion de l’hôtel
5 oct. 2022 par SR, Gestion de l’hôtel
Glad to learn your experience was a positive one. We look forward to serving you again soon!
par un voyageur
Publié le 27 nov. 2024
I really liked the on-site EV charging; makes this our now go-to spot for when we travel between NorCal and SoCal, and want a few days break between whichever destination. The staff are simply incredible too. Very nice, helpful and informative. Definitely will be returning, likely many times.
Commentaires de Gestion de l’hôtel
2 déc. 2024 par SR, Gestion de l’hôtel
Thanks for your fantastic feedback, Joe! We're thrilled to hear that our on-site EV charging and dedicated staff made your stay enjoyable. We look forward to welcoming you back on your future trips between NorCal and SoCal! Safe travels until then!
par un voyageur
Publié le 6 oct. 2024
Very nice and my room was great. Beautiful views. The smoke factor was a big negative for me.
My sister and husband live on the reservation, and was most convenient to meet up at the casino as their home is small. Overall, my stay was better than I had hoped for.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par SR, Gestion de l’hôtel
Hi Donald! We understand the frustration regarding the smoke, but we are happy to hear you enjoyed your stay regardless. We hope you stay with us again next time you visit!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Chumash staff were very accommodating, the rooms felt clean, the restaurant food was great, location was a drive from other activities and towns. Would highly recommend to have a car if staying at this hotel.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par SR, Gestion de l’hôtel
Thank for the rating Herjot! We are so glad you enjoyed your stay.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The room was beautiful. The pool area was beautiful. The gym smelled like steel cigarette smoke. It was so bad. We couldn’t even work out in there.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par SR, Gestion de l’hôtel
Thank you for your feedback, Lynda! We're thrilled you loved the room and pool area. We're addressing the gym's odor issue to ensure a better experience for everyone. Your input helps us improve!
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par SR, Gestion de l’hôtel
Thanks so much for rating us. We’d love to know what made your experience great!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par SR, Gestion de l’hôtel
Thank you for the great rating, manuk. Care to share any details?
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Being called a $ *, rooms had very minimal basic aminities.
1.Shower had no power ( being a rainshower)
2.No supplies in bathrooms other than towels & Shower gels
3.No shower caps & other basic supplies
4.Rooms had no coffee, cups
5.Beds were soft
Commentaires de Gestion de l’hôtel
8 oct. 2024 par SR, Gestion de l’hôtel
Thank you for your feedback. We're sorry to hear about your experience and appreciate your insights regarding the amenities. Your comments will help us enhance our services and ensure a more comfortable stay for future guests. We hope to have the chance to improve your experience next time.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
I like the casino the property the pool area, but wish there would’ve been somebody at the pool bar. Well I was there.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par SR, Gestion de l’hôtel
Larry, we're thrilled to hear you enjoyed the casino and pool area! Your feedback about the pool bar is valuable, and we'll certainly look into improving service there. We appreciate your support and hope to see you back soon for another great experience!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Clean, relaxing, and enjoyable.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par SR, Gestion de l’hôtel
Luis, we’re thrilled to hear you found our space clean and relaxing! Your enjoyment is our top priority, and we appreciate you sharing your positive experience. Looking forward to welcoming you back soon!