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Inturotel Cala Esmeralda Beach Hotel & Spa - Adults Only

4.5 star property
4.5-star beachfront hotel near Cala d'Or Marina

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Photo gallery for Inturotel Cala Esmeralda Beach Hotel & Spa - Adults Only

On the beach, white sand, sun loungers, beach umbrellas
Exterior
Premium Double Room, Sea View | Balcony
Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Gym

Explore the area

Map
Calle Cala Esmeralda 8, Cala d'Or, Santanyi, Mallorca, 7660
  • Cala Gran
    ‪8 min walk‬
  • Cala Ferrera Beach
    ‪10 min walk‬
  • Cala d'Or Marina
    ‪17 min walk‬
  • Palma de Mallorca (PMI)
    ‪60 min drive‬

Room options

View all photos for Double Room, Sea View (Select)

Double Room, Sea View (Select) | View from room

Double Room, Sea View (Select)

  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Single Use (Select)

Minibar, in-room safe, desk, blackout drapes

Double Room Single Use (Select)

  • 29 sq m
  • Resort view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room (Select)

Minibar, in-room safe, desk, blackout drapes

Double Room (Select)

  • 29 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (includes private terrace upstairs)

Junior Suite (includes private terrace upstairs) | Terrace/patio

Junior Suite (includes private terrace upstairs)

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Minibar, in-room safe, desk, blackout drapes

Premium Double Room

  • 29 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, Sea View

Premium Double Room, Sea View | Balcony

Premium Double Room, Sea View

  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

Minibar, in-room safe, desk, blackout drapes

Economy Double Room

  • 29 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Private Pool

Junior Suite, Private Pool | Garden view

Junior Suite, Private Pool

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is CA $291
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About the area

Santanyi

Beachfront retreat .You'll be steps from Caló des Corral and within a 10-minute walk of Cala Gran. Also, Cala Ferrera Beach is within half a mile (1 km) and Caló de ses Dones is within 2 miles (3 km).

What's nearby

  • Cala Gran - 8 min walk - 0.7 km
  • Cala Ferrera Beach - 10 min walk - 0.8 km
  • Cala d'Or Marina - 17 min walk - 1.5 km
  • Cala Mondrago Beach - 10 min drive - 7.7 km
  • Cala Sa Nau - 15 min drive - 5.0 km

Getting around

  • Manacor Station - 31 min drive
  • Palma de Mallorca Airport (PMI) - 60 min drive

Restaurants

  • ‪Burger King - ‬12 min walk
  • ‪Andy's Bar - ‬7 min walk
  • ‪Tapas y Mas - ‬7 min walk
  • ‪Aloha - ‬12 min walk
  • ‪Cristal D'or - ‬11 min walk

About this property

Inturotel Cala Esmeralda Beach Hotel & Spa - Adults Only

4.5-star beachfront hotel near Cala d'Or Marina
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Inturotel Cala Esmeralda Beach Hotel & Spa - Adults Only you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. This Mediterranean hotel also offers a 24-hour fitness center, a hot tub, and a steam room. Free self parking is available.

This 4.5-star Santanyi hotel is smoke free.

  • 172 guestrooms or units
  • 4 levels
  • 2 buildings
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
Inturotel Cala Esmeralda Beach Hotel & Spa - Adults Only offers 172 accommodations with minibars and laptop-compatible safes. 32-inch LED televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • Beach yoga
  • Bicycle rentals
  • Bike storage
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Sauna
  • Hot tub
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 75

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from October 27 2024 to April 10 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80 per vehicle
  • Late check-out fee: EUR 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number H-PM-2421

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and children 16 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Inturotel Cala Esmeralda Adults Hotel Santanyi
Inturotel Cala Esmeralda Adults Hotel
Inturotel Cala Esmeralda Adults Santanyi
Inturotel Cala Esmeralda Adults Hotel Santanyi
Inturotel Cala Esmeralda Adults Santanyi
Hotel Inturotel Cala Esmeralda - Adults Only Santanyi
Santanyi Inturotel Cala Esmeralda - Adults Only Hotel
Hotel Inturotel Cala Esmeralda - Adults Only
Inturotel Cala Esmeralda - Adults Only Santanyi
Inturotel Cala Esmeralda Adults Hotel
Inturotel Cala Esmeralda Adults
Inturotel Cala Esmeralda Adults Only
Inturotel Cala Esmeralda
Inturotel Cala Esmeralda &
Inturotel Cala Esmeralda Adults Only
Inturotel Cala Esmeralda Beach Hotel Spa adults only
Inturotel Cala Esmeralda Beach Hotel & Spa - Adults Only Hotel

Inturotel Cala Esmeralda Beach Hotel & Spa - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 359 out of 509 reviews
Rating 8 - Good. 122 out of 509 reviews
Rating 6 - Okay. 21 out of 509 reviews
Rating 4 - Poor. 4 out of 509 reviews
Rating 2 - Terrible. 3 out of 509 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Louis

Liked: Cleanliness
Do not sell rooms with unusable amenities!
Dear Director of the Inturotel Group, I am writing to express my deep disappointment regarding the experience my partner and I had during our recent stay at your hotel in Mallorca. We booked a junior suite with a swim-up private pool, expecting this feature to enhance our experience. Unfortunately, when we attempted to use the pool, we found it to be freezing cold and completely unusable. This was extremely disheartening, especially given that none of the outdoor pools at the hotel were heated, rendering them equally unusable during our stay. At no point during the booking process were we informed that the pools were unheated. This lack of transparency significantly affected our ability to enjoy what we had hoped would be a key element of our stay. We feel that we were misled about the room’s amenities, as we had every expectation that the pool would be comfortable and functional. We initially raised our concerns with the hotel manager, hoping for a reasonable solution. However, we were extremely disappointed with the response we received. The refusal to offer any form of part refund for a clear shortfall in the quality of our stay only added to our frustrations. We are deeply upset by how this situation has been handled. If this is still unresolved then we will be left with no other option but to put through a credit chargeback claim via the bank.
Stayed 8 nights in Oct 2024

10/10 Excellent

Dilia

Stayed 3 nights in Oct 2024

8/10 Good

Linda

Travelled with partner
Liked: Amenities
Clean friendly good location
Stayed 7 nights in Oct 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the buffet meals -queues and food quality
Stayed 2 nights in Oct 2024

10/10 Excellent

D

Stayed 7 nights in Oct 2024

10/10 Excellent

Michaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at this property. Its just a shame that its hard to catch a sunbed by the sea pool because some guests still feel entitled to occupy these with their towels. I d also prefer it if the pools weren't closed at 6pm but later. Hotel, Rooms, Hotel grounds, Restaurant and pools are great. Staff is very friendly and helpful.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chill out.
Great for a relaxed time on the beach during the day and a great choice of cuisines for dinner.
Stayed 6 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a lovely relaxing vibe, like a Scandinavian spa. Rooms are modern and very clean, we loved waking up to the sound of the sea. A couple of small points but honestly not a problem…1. TV not easy to use. 2. Towel rack is underneath the balcony wall so hard to dry towels etc especially in October. If the hotel do not like towels over the balcony you may wish to consider a better positioned rail or rotate towels more in cooler months. Great location just outside main town so we enjoyed the walk in each evening. Beach club was lovely. Breakfast options were great. Staff very helpful and happy.
Stayed 5 nights in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All facilities, great staff many nearby restaurants and a nice beach for swimming. A great place to chill out.
Stayed 6 nights in Sep 2024

10/10 Excellent

Danielle Hermione

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel for adults on a P beautiful Cala would highly recommend and stay again.
Stayed 8 nights in Sep 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel with beautiful facilities, decor, staff, in a beautiful spot. I would definitely come back and have recommended it to all of my friends and family. The food was particularly delicious and the chefs were always so friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outshines more expensive competitors
Superb hotel which delivers in spades on experience. The staff are a credit to the hotel always pleasant, available and helpful. The interior is beautifully maintained, cleaned and is just the laid back Majorcan style we love. Yes, you have to queue for 30 mins to gain access and get you bed overlooking Cala Esmeralda for the day... fairest way and nobody has yet been disappointed. Never mind the naysayers, we're booked again.
Stayed 10 nights in Sep 2024

8/10 Good

susan

Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the Cala with easy access!
Stayed 3 nights in Sep 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and relaxing hotel
Stayed 8 nights in Sep 2024

10/10 Excellent

Asser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in an amazing location and the beach club is GREAT. The Cala esmeralda is probably the best Cala in Cala d’or. We recommend it
Stayed 4 nights in Sep 2024

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed this stay very much! Very beautiful and clean property with lots of pool areas and access to the beach. Breakfast and dinner came with lots of options for even the pickiest eater. The only issue was that we were far from a few things however the resort was able to call us a reliable taxi when needed!
Stayed 4 nights in Sep 2024

8/10 Good

Jerell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for aesthetically pleasing hotel, with a direct beach club access in cala d'or, this is it! Additionally, having such an attentive staff, and delicious food options helps propel this property passed its competition by a long shot. Worth the drive from palma.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

William Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel. Room was awesome with a nice view of the sea. Big and spacious with a wonderful shower and comfortable bed. The staff were all very nice and helpful. The grounds were spotless. Loved the easy access to the beaches as it was the reason for my stay. I did have half board but I only tried the breakfast, which was good. They could use another coffee machine. Would definitely stay again.
Stayed 5 nights in Aug 2024

8/10 Good

Maria Sol

Travelled with family
Liked: Staff & service, property conditions & facilities
Girl is beautiful and well Maintained but in the middle of lots n lots of apartments & other hotels
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Gretchen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cala Esmerelda was very clean and the staff was friendly. The pools were nice and the room was large with a balcony. There was not a ton of parking that was dedicated to the hotel but street parking was very easy and close by. It was nice that breakfast/ dinner were included in our stay but we were underwhelmed by the options available. Breakfast was OK, dinner was very bad. It was hard to find options that were suitable at dinner and one night the chicken was fully raw. Despite this, we still tried to eat there a few times (unfortunately wasting a lot of the food we attempted to eat) and we would still come back to this hotel given that we could find food elsewhere we preferred and enjoyed the other aspects of the hotel. The hotel is very close to a beach but it gets very crowded/ loud/ dirty and there are many other, better beaches that you can drive to. The ocean view from the balcony was a bonus.
Stayed 5 nights in Jul 2024