Note fondée sur 874 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 janv. 2024 sur Expedia
La chambre semblait proprecependant nous avons trouvé une coquerelle (cockroach) ds le rideau de douche le soir vers 22h. Nous avons avisé la direction le lendemain matin seulement car il était tard... ns n'avons eu aucun rabais ou autre compensation. On nous a dit qu'on aurait dû les aviser avant....bien déçu
par un voyageur
Publié le 14 nov. 2022 sur Hotels
par un voyageur
Publié le 20 févr. 2022 sur Expedia
par un voyageur de Brossard
Publié le 29 mars 2020 sur Expedia
Décevant pour le prix 125$ US.
La suite ne correspondait pas à la photo.
Sombre et meubles désuets.
Commentaires de Gestion de l’hôtel
30 mars 2020 par Hotel Manager, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to tell us about your experience at our hotel. Your feedback is very important to us. We strive to provide a superior guest experience, and it did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.
Sincerely,
Hotel Manager
par un voyageur
Publié le 13 janv. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
14 janv. 2019 par Hotel Manager, Gestion de l’hôtel
Dear Guest,
Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again.
Sincerely,
Hotel Manager
par un voyageur
parfait sur la route vers la floride
Publié le 14 août 2016 sur Hotelshotêl et lit super bien
par Gilles de Québec, Canada
3/5
Publié le 1 nov. 2014 sur HotelsUne nuit. Restaurant à proximité. Accueil froid et restrictif. Bien dormi.
par un voyageur
Good for a single night stay
Publié le 9 août 2014 sur HotelsVery courteous staff, ok hotel.
par un voyageur
Publié le 24 oct. 2024
I stayed at this property on October 22, 2024. I was with my wife and my 11 pound Emotional Therapy Support Dog (I've recently been diagnosed with PTSD). I was charged an additional $150.00 besides the $155.00 that I was charged for the room for my Support Dog because it apparently didn't meet management's criteria for a Therapy Support Animal.
My room had bugs in the bathroom and silverfish in the bath tub. The floor was dirty and apparently hadn't been cleaned for a while. There was a used tea bag left on the coffee maker. All of this at a cost of over $300.00 for 1 night.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Management, Gestion de l’hôtel
The hotel is not pet friendly. No Pets Allowed is post on all of our online information, as well as several signs at the hotel itself & on the registration information at check in. The hotel happily accepts ADA REGISTERED SERVICE ANIMALS. Emotional support animals are not ADA Registered Service Animals. When the Management asked you about having a dog, you said you did not have a dog. Management informed you that it was witnessed you carrying the dog to your car, and then you said "Oh that is my emotional support animal". As stated before, we gladly accept ADA registered service animals, but not emotional support animals or pets, and this hotel policy is clearly posted. Management has notified maintenance & housekeeping of the issues you mention here with the room, so any necessary corrections can be handled.
par un voyageur
Publié le 13 oct. 2024 sur Hotels
